Oversees the URAC/NCQA survey process for utilization management in collaboration with project lead, including data and information acquisition, accreditation application, scheduling, file review and ...
Oversees the URAC/NCQA survey process for utilization management in collaboration with project lead, including data and information acquisition, accreditation application, scheduling, file review and ...
Oversees the URAC/NCQA survey process for utilization management in collaboration with project lead, including data and information acquisition, accreditation application, scheduling, file review and ...
Oversees the URAC/NCQA survey process for utilization management in collaboration with project lead, including data and information acquisition, accreditation application, scheduling, file review and ...
Oversees the URAC/NCQA survey process for utilization management in collaboration with project lead, including data and information acquisition, accreditation application, scheduling, file review and ...
Oversees the URAC/NCQA survey process for utilization management in collaboration with project lead, including data and information acquisition, accreditation application, scheduling, file review and ...
Title Processor
Clinton Township, MI · On-site
Review and confirm property tax status, water/sewer bills, and other municipal information * Assist in preparing files for closing by ensuring all required items are received and organized
Quick apply
Title Processor
Clinton Township, MI · On-site
Review and confirm property tax status, water/sewer bills, and other municipal information * Assist in preparing files for closing by ensuring all required items are received and organized
Manage ongoing legal case file. * Review, analyze and summarize client documents. * Provide administrative support including scheduling appointments, answering telephone calls, handling incoming ...
Quick apply
Manage ongoing legal case file. * Review, analyze and summarize client documents. * Provide administrative support including scheduling appointments, answering telephone calls, handling incoming ...
Digital File Processor (Part-time Temporary)
Grand Rapids, MI · On-site
$20/hr
Review files for completeness, accuracy, and proper documentation. * Maintain strict confidentiality of sensitive team members and company information. * Retrieve and provide digital documents to HR ...
Digital File Processor (Part-time Temporary)
Grand Rapids, MI · On-site
$20/hr
Review files for completeness, accuracy, and proper documentation. * Maintain strict confidentiality of sensitive team members and company information. * Retrieve and provide digital documents to HR ...
LOAN SUPPORT SPECIALIST (ADMIN CENTER - TRAVERSE CITY, MI)
Traverse City, MI · On-site
$17.81 - $22.27/hr
This role performs loan file reviews, tracks collateral and lien requirements, and provides administrative support across consumer and mortgage lending functions. The position also supports ...
LOAN SUPPORT SPECIALIST (ADMIN CENTER - TRAVERSE CITY, MI)
Traverse City, MI · On-site
$17.81 - $22.27/hr
This role performs loan file reviews, tracks collateral and lien requirements, and provides administrative support across consumer and mortgage lending functions. The position also supports ...
Review files for completeness, accuracy, and proper documentation. * Maintain strict confidentiality of sensitive team members and company information. * Retrieve and provide digital documents to HR ...
Review files for completeness, accuracy, and proper documentation. * Maintain strict confidentiality of sensitive team members and company information. * Retrieve and provide digital documents to HR ...
Review files for completeness, accuracy, and proper documentation. * Maintain strict confidentiality of sensitive team members and company information. * Retrieve and provide digital documents to HR ...
Quick apply
Review files for completeness, accuracy, and proper documentation. * Maintain strict confidentiality of sensitive team members and company information. * Retrieve and provide digital documents to HR ...
Review files for completeness, accuracy, and proper documentation. * Maintain strict confidentiality of sensitive team members and company information. * Retrieve and provide digital documents to HR ...
Review files for completeness, accuracy, and proper documentation. * Maintain strict confidentiality of sensitive team members and company information. * Retrieve and provide digital documents to HR ...
LOAN SUPPORT SPECIALIST (ADMIN CENTER - TRAVERSE CITY, MI)
Traverse City, MI · On-site
$17.81 - $22.27/hr
This role performs loan file reviews, tracks collateral and lien requirements, and provides administrative support across consumer and mortgage lending functions. The position also supports ...
LOAN SUPPORT SPECIALIST (ADMIN CENTER - TRAVERSE CITY, MI)
Traverse City, MI · On-site
$17.81 - $22.27/hr
This role performs loan file reviews, tracks collateral and lien requirements, and provides administrative support across consumer and mortgage lending functions. The position also supports ...
Be Seen First
Paralegal - Litigation
Southfield, MI · On-site
$65K - $80K/yr
Candidate must have at least five years paralegal experience in responding/propounding discovery, preparation of damage summaries, claim file review, legal research and some trial prep. Ideal ...
Quick apply
Be Seen First
Paralegal - Litigation
Southfield, MI · On-site
$65K - $80K/yr
Candidate must have at least five years paralegal experience in responding/propounding discovery, preparation of damage summaries, claim file review, legal research and some trial prep. Ideal ...
... files, law enforcement agencies, civil client agencies, or other sources, and submits completed legal documents to the appropriate client assistant attorney for review and approval. Prepares such ...
... files, law enforcement agencies, civil client agencies, or other sources, and submits completed legal documents to the appropriate client assistant attorney for review and approval. Prepares such ...
OH Licensed Attorney
Auburn Hills, MI · On-site
File review, including document review and requests. * Settlement negotiations. * Review, draft, and sign legal pleadings. * Attend court hearings. * Communicate with clients regarding settlements ...
Quick apply
OH Licensed Attorney
Auburn Hills, MI · On-site
File review, including document review and requests. * Settlement negotiations. * Review, draft, and sign legal pleadings. * Attend court hearings. * Communicate with clients regarding settlements ...
May assist Claim Manager with file reviews and training Qualifications: Required Education: * Complete ACG Claim Representative Training Program or demonstrate equivalent knowledge or experience * In ...
May assist Claim Manager with file reviews and training Qualifications: Required Education: * Complete ACG Claim Representative Training Program or demonstrate equivalent knowledge or experience * In ...
May assist Claim Manager with file reviews and training Qualifications: Required Education: * Complete ACG Claim Representative Training Program or demonstrate equivalent knowledge or experience * In ...
May assist Claim Manager with file reviews and training Qualifications: Required Education: * Complete ACG Claim Representative Training Program or demonstrate equivalent knowledge or experience * In ...
May assist Claim Manager with file reviews and training Qualifications: Required Education: * Complete ACG Claim Representative Training Program or demonstrate equivalent knowledge or experience * In ...
May assist Claim Manager with file reviews and training Qualifications: Required Education: * Complete ACG Claim Representative Training Program or demonstrate equivalent knowledge or experience * In ...
Performs a variety of clerical duties relating to record filing, answering telephones, directing ... For further information, please review the Know Your Rights notice from the Department of Labor.
Performs a variety of clerical duties relating to record filing, answering telephones, directing ... For further information, please review the Know Your Rights notice from the Department of Labor.
May assist Claim Manager with file reviews and training Qualifications: Required Education: * Complete ACG Claim Representative Training Program or demonstrate equivalent knowledge or experience * In ...
May assist Claim Manager with file reviews and training Qualifications: Required Education: * Complete ACG Claim Representative Training Program or demonstrate equivalent knowledge or experience * In ...
May assist Claim Manager with file reviews and training Qualifications: Required Education: * Complete ACG Claim Representative Training Program or demonstrate equivalent knowledge or experience * In ...
May assist Claim Manager with file reviews and training Qualifications: Required Education: * Complete ACG Claim Representative Training Program or demonstrate equivalent knowledge or experience * In ...
File Review information
What are some common challenges faced by professionals in File Review roles, and how can they be managed?
What are the key skills and qualifications needed to thrive as a File Reviewer, and why are they important?
What are file review jobs?
What is the difference between File Review vs Document Reviewer?
| Aspect | File Review | Document Reviewer |
|---|---|---|
| Primary Role | Assessing and evaluating files for accuracy, completeness, and compliance | Examining and verifying individual documents for correctness and adherence to standards |
| Required Credentials | Typically requires knowledge of industry standards, basic certifications, or training | Often requires similar credentials, with emphasis on document-specific standards |
| Work Environment | Office or remote, often in legal, financial, or healthcare sectors | Office-based, in legal, insurance, or compliance industries |
| Employer Usage | Used by firms needing to verify file integrity and compliance | Utilized by organizations reviewing individual documents for accuracy |
File Review involves evaluating entire files for compliance and completeness, while Document Reviewer focuses on verifying individual documents. Both roles share similar credentials and work environments, but their scope differs—File Review is broader, whereas Document Review is more detailed on specific documents.

Senior Utilization Management Compliance and Accreditation Specialist
Okemos, MI • On-site
Full-time
Medical, Dental
Re-posted 12 days ago
Job description
Senior Utilization Management Compliance and Accreditation Specialist
Number of Positions:
1
Location:
Okemos, MI
Location Specifics:
Hybrid Position
Job Summary:
At Delta Dental of Michigan, Ohio, and Indiana we work to improve oral health through benefit plans, advocacy and community support, and we amplify this mission by investing in initiatives that build healthy, smart, vibrant communities. We are one of the largest dental plan administrators in the country, and are part of the Delta Dental Plans Association, which operates two of the largest dental networks in the nation.
At Delta Dental, we celebrate our All In culture. It's a mindset, feeling and attitude we wrap around all that we do - from taking charge of our careers, to helping colleagues and lending a hand in the community.
Position Description:
Leads the Government Programs utilization management (UM) compliance functions, including the National Committee for Quality Assurance (NCQA), Utilization Review Accreditation Commission (URAC), Credentialing and Recredentialing (CR) accreditations, reaccreditations, and quality improvement compliance activities. Ensures adherence to URAC/NCQA standards, state UM contractual requirements, and CMS audit standards by identifying gaps, mitigating risk, and driving corrective action plans.
Primary Job Responsibilities:
- Serves as subject matter expert on applicable URAC/NCQA, UM and CR compliance standards, elements, and factors.
- Drafts and maintains procedures, materials and reports to maintain compliance with all applicable URAC/NCQA standards and external/ internal requirements.
- Analyzes and monitors UM and CR compliance metrics; prepares routine and ad hoc reports and summarizes findings for leadership review.
- Identifies potential compliance risks or barriers to maintaining URAC/NCQA accreditation and escalates concerns as appropriate; partners with internal and external stakeholders to support mitigation strategies.
- Supports regulatory and accreditation-related audits by coordinating evidence collection, preparing documentation, tracking requests, and supporting corrective action plan development and follow-up for Government Programs State and MCO partners.
- Partners with department leadership to support compliance and quality goals, objectives, and performance measures by providing analysis, recommendations, and implementation support.
- Participates in developing and delivering internal educational programs to ensure all applicable internal stakeholders are appropriately trained on URAC/NCQA compliance requirements, best practices, time frames, and regulatory requirements.
- Maintains detailed project plans to support ongoing monitoring of URAC/NCQA standards; partners with impacted departments to document status, evidence, and remediation activities.
- Oversees the URAC/NCQA survey process for utilization management in collaboration with project lead, including data and information acquisition, accreditation application, scheduling, file review and other administrative tasks including scheduling and management of mock file reviews and surveys to periodically assess the company's URAC/NCQA readiness on an annual basis.
- Participates in the annual process to reflect on strengths and opportunities and applies those learnings to remain URAC/NCQA compliant and/or in support of the next accreditation cycle.
- Provides compliance and accreditation subject matter support for other quality-related projects, including state utilization review/utilization management certifications or URAC-related initiatives.
Perform other related assigned duties as necessary to complete the Primary Job Responsibilities as described above.
#LI-Hybrid
Minimum Requirements:
Position requires a bachelor's degree in business administration, public administration, or a related field and seven years of experience in NCQA and/or URAC quality management or compliance auditing standards. Will accept any suitable combination of education, training or experience.
Position requires general knowledge of federal and state laws, rules, and regulations; strong verbal and written communication skills; effective relationship building and interpersonal skills; strong data analytical and problem-solving skills; ability to use independent judgement to make decisions; ability to multitask and work on multiple projects at any given time; and experience with Microsoft Office applications.
The company will provide equal employment and advancement opportunity within the context of its unique business environment without regard to race, color, religion, gender, gender identity, gender expression, age, national origin, familial status, citizenship, genetic information, disability, sex, sexual orientation, marital status, pregnancy, height, weight, military status, or any other status protected under federal, state, or local law or ordinance.
About Delta Dental of Michigan
Sourced by ZipRecruiter
Industry
Insurance services
Company size
501 - 1,000 Employees
Headquarters location
Okemos, MI, US
Year founded
1957