ZipRecruiter

Log In

1

Field Support Operation Manager Jobs (NOW HIRING)

Kastle Systems

Field Support Technician

Chicago, IL

$20.25 - $27.75/hr

Their focus is to improve the efficiency of Kastle Operations by handling issues quickly and ... Report to a department head or manager Company Overview At Kastle, we believe that diversity makes ...

World Finance

Field Support Specialist

Austin, TX

$17 - $20/hr

Pay branch expenses as instructed by Branch Manager The Field Support Specialist is also responsible for completing additional duties assigned by the Branch Manager (or above) as long as they are ...

Poppy Bank

Operation Manager

Boone, NC · On-site

House, we believe our staff is our success -- and we're committed to supporting every team member ... Operations Manager We're seeking a proactive, organized, and friendly Operations Manager (OPSM ...

Pinehurst Landscape Co.

Operation Manager

Glen Arm, MD · On-site

$10K - $500K/yr

... support and encouragement to team members. Time Allocation 80% Office Duties ... Scheduling and logistics 20% Field Duties: Pre-job meetings, dispatch, post-job reviews General ...

Stago Group

Prioritize service requests, manage workload effectively, and ensure that customer concerns are ... Provide supplemental on-site training end users and laboratory personnel on proper operation ...

AutoStore

Field Support Specialist

Salem, NH · On-site

Experience with CRM, documenting field activities (e.g. Service reports, parts consumption) Key ... field support role * Demonstrated ability to quickly master complex technical systems * Strong ...

HQS Automotive Texas

Operation Manager

Austin, TX · On-site

$50K - $100K/yr

You will manage the location supervisors, set up operational criteria, address emergency issues, support program teams, and assist HR in managing the operation teams Your key responsibilities include ...

CYNET SYSTEMS

Field Support Technician

Monroeville, PA · On-site

$20 - $25/hr

Minimum 4+ years of experience in Deskside IT Support, Field Support, or Onsite IT Operations. * ... Asset Management. * IMAC. * Smart Hands Support. Qualification And Education: * 4+ years of IT Fiel ...

previous pagenext page

Showing results 21-40

All JobsBusiness JobsOperations JobsOperations Manager JobsField Support Operation Manager Jobs

Field Support Operation Manager information

See salary details

$31K

$72K

$125.5K

How much do field support operation manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for field support operation manager in the United States is $72,018.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,500.00 and $86,000.00 per year, depending on experience, location, and employer.

What cities are hiring for Field Support Operation Manager jobs?

Cities with the most Field Support Operation Manager job openings:

What states have the most Field Support Operation Manager jobs?

States with the most job openings for Field Support Operation Manager jobs include:

What are popular job titles related to Field Support Operation Manager jobs?

For Field Support Operation Manager jobs, the most frequently searched job titles are:

Infographic showing various Field Support Operation Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $72,018 per year, or $34.6 per hour.

Field Support Technician

Chicago, IL

Kastle Systems
IT Services • 501 - 1,000 employees
Learn more about Kastle Systemsexternal

$20.25 - $27.75/hr

Full-time

Re-posted 13 days ago

Kastle Systems rating

9.1

Company rating: 9.1 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

Overview

The Field Support Technician is responsible for assisting with technical issues from the field via the Field Support Hotline.  The Field Support Technician II provides professional, technical, and accurate assistance to Kastle Technicians, Partners, and Operations. Their focus is to improve the efficiency of Kastle Operations by handling issues quickly and accurately move technicians along to the next job or by troubleshooting/resolving issues remotely when possible to prevent dispatch in the first place.


Responsibilities

• Providing courteous and professional support to users of the Field Support Hotline
• Logging on to CATs for assigned shifts
• Documenting all calls by creating Field Support Cases in CATs
• Following through on all calls to resolution and escalating appropriately when necessary to Tier1/Tier2
• Identifying and escalating training opportunities for technicians when appropriate
• Provide brief trainings to Technicians, Project Managers, Dispatchers and CS Reps to help fill knowledge gaps of Kastle Products and Services as needed.
• Staying knowledgeable of any new Kastle Product Launches, Tech Bulletins, Wiring Diagrams, Product recalls/defects, etc. to provide the most up to date support.
II AC Specific:
• Intermediate Knowledge of Access Control Systems and their Components
• Proficiency in Kastle Access Control Products, their specifications, and proper usage
• Proficiency in Kastle Tools (NED, EP Monitor, Technician App, FTT, etc.) and their admin functions to support field technicians
II Video Specific:
• Intermediate Knowledge of CCTV/Video Systems and their Components
• Intermediate Knowledge of Networking Components and their Functions
• Proficiency in Kastle Video Products, their specifications, and proper usage
• Proficiency in the Video5 and Classic Portals basic admin functions to support field technicians


Qualifications
  • Performs work under general supervision.
  • Handles moderately complex issues and problems, and refers more complex issues to higher-level staff.
  • Possesses solid working knowledge of subject matter.
  • May provide leadership, coaching, and/or mentoring to subordinate group.
  • Typically requires an Associate's degree and 2 to 4 years of experience.
  • Report to a department head or manager

Company Overview

At Kastle, we believe that diversity makes us stronger -  at work and in the world.  Kastle Systems International, LLC is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, marital status, pregnancy or any other basis protected by applicable federal or state laws.


Equal Opportunity Statement

At Kastle, we believe that diversity makes us stronger -  at work and in the world.  Kastle Systems International, LLC is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, marital status, pregnancy or any other basis protected by applicable federal or state laws.

Qualifications:
  • Performs work under general supervision.
  • Handles moderately complex issues and problems, and refers more complex issues to higher-level staff.
  • Possesses solid working knowledge of subject matter.
  • May provide leadership, coaching, and/or mentoring to subordinate group.
  • Typically requires an Associate's degree and 2 to 4 years of experience.
  • Report to a department head or manager
Education:UNAVAILABLEEmployment Type: UNAVAILABLE

What Kastle Systems employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply