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Field Support Manager Jobs in Waco, TX (NOW HIRING)

Texas State Technical College

Field Support Tech

Waco, TX · On-site

$17.50 - $24/hr

The Field Support Technician is responsible for providing professional onsite end-user technical ... Excellent time management skills * Ability to multi-task many requests in an organized and timely ...

Tstc

Field Support Tech

Waco, TX

$17.50 - $24/hr

The Field Support Technician is responsible for providing professional onsite end-user technical ... Excellent time management skills * Ability to multi-task many requests in an organized and timely ...

Neighborlybrands

Marketing Support Manager

Waco, TX · Hybrid

Marketing Support Manager Are you looking for a place where you can bring your passion for leading ... Bachelor's degree in a Marketing, Business or a related field * Schedule / in-office requirements:

Neighborly

Marketing Support Manager

Waco, TX · On-site

Marketing Support Manager Are you looking for a place where you can bring your passion for leading ... Bachelor's degree in a Marketing, Business or a related field * Schedule / in-office requirements:

mustang

Product Support Sales Manager

Mustang, TX · On-site

Product Support Sales Manager - Power Systems Power Systems | Product Support | Engine Parts ... Bachelor's degree in Business, Marketing, Engineering, Industrial Distribution, or a related field

Signal Energy

Field Quality Coordinator

Elm Mott, TX · On-site

Field Support: Assist the Quality Manager, Project Manager, and Lead Superintendent in addressing the needs of the field QA/QC Inspector staff. * Quality Assurance: Support the project team in ...

CoVolt Power

Field Quality Coordinator

Elm Mott, TX · On-site

$55 - $85/hr

Field Support: Assist the Quality Manager, Project Manager, and Lead Superintendent in addressing the needs of the field QA/QC Inspector staff. * Quality Assurance: Support the project team in ...

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Field Support Manager information

See Waco, TX salary details

$27.5K

$63.9K

$111.4K

How much do field support manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for field support manager in Waco, TX is $63,934.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,700.00 and $76,300.00 per year, depending on experience, location, and employer.

What is the difference between Field Support Manager vs Field Service Technician?

AspectField Support ManagerField Service Technician
CredentialsTypically requires a bachelor's degree in a technical or related field, plus experience in support rolesUsually requires technical certifications or vocational training, with some roles needing an associate degree
Work EnvironmentSupervises support teams, manages client accounts, and coordinates service operationsPerforms on-site repairs, installations, and maintenance of equipment or systems
Employer & Industry UsageCommon in technology, manufacturing, and industrial sectorsWidely used in HVAC, telecommunications, and equipment maintenance industries

The main difference is that a Field Support Manager oversees support teams and manages client relationships, while a Field Service Technician focuses on hands-on technical work and equipment repairs. Both roles require technical knowledge, but the manager role emphasizes leadership and coordination.

How much do field support managers make in the US?

Field Support Managers in the US typically earn an average salary between $60,000 and $90,000 annually, depending on experience, location, and industry. They often oversee technical support teams, requiring strong communication and problem-solving skills, with some roles offering additional performance-based bonuses.

What does a field support manager do?

A field support manager oversees technical support teams that provide on-site assistance to clients or employees. They coordinate service delivery, troubleshoot issues, and ensure customer satisfaction, often using tools like ticketing systems and requiring strong communication and problem-solving skills. The role typically involves travel and working outside of standard office hours.

What cities near Waco, TX are hiring for Field Support Manager jobs?

Cities near Waco, TX with the most Field Support Manager job openings:

Infographic showing various Field Support Manager job openings in Waco, TX as of June 2026, with employment types broken down into 76% Full Time, 20% Part Time, 2% Temporary, and 2% Contract. Highlights an 83% Physical, 3% Hybrid, and 14% Remote job distribution, with an average salary of $63,934 per year, or $30.7 per hour.

Field Support Tech

Texas State Technical College

Waco, TX • On-site

$17.50 - $24/hr

Full-time

Re-posted 10 days ago

Texas State Technical College rating

8.7

Company rating: 8.7 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

60th of 628 rated colleges and universities

Job description

Are you someone who strives for excellence, values accountability, provides the best service, all while reflecting unwavering integrity? Our talented team members across the state follow the behaviors, beliefs and outcomes of these core values to ensure that our vision is met. If you're ready to join the TSTC family and make great memories please complete our application process.
Job Description
The Field Support Technician is responsible for providing professional onsite end-user technical support and working with other Support Services team members to prevent or resolve technical issues. This position will support multiple locations.
Salary: 40-42k
Essential Functions
  • Employee will demonstrate TSTC Core values of Excellence, Accountability, Service and Integrity with internal and external stakeholders, customers, students and members of the community.
  • Provide in-person and remote support to TSTC campuses. This role will specialize in providing high-touch care to prominent clients who require quick response.
  • Provide configuration guidelines for Windows PC, Tablet, and Mac systems and provide break/fix repair of these systems for select clients including but not limited to:
    • Hardware repairs: Fixing broken hardware components like hard drives, motherboards, or screens.
    • Software troubleshooting: Diagnosing and resolving software conflicts, application errors, and operating system problems.
    • Data recovery: Assisting in recovering lost or deleted data.
    • Virus and malware removal: Cleaning infected systems and preventing future infections.
    • Remote support: Providing technical assistance remotely via phone, email, or remote access software.
  • Guide end-users through troubleshooting procedures to restore services
  • Escalate problems and requests as necessary to ensure a positive resolution
  • Coordinate with supporting teams to ensure proper hand-off, escalation, and closure of support tickets
  • Conduct installation, upgrade and overall maintenance of PC desktop systems, software and peripherals.
  • Demonstrate an increasing level of proficiency in hardware, software, networking and other technologies supported by TSTC.
  • Track and record all activities, including symptom & solution history, hours, equipment & supplies, mileage, etc.
  • Assist clients with operation of office equipment (computers, printers, scanners, phones) and with learning how to submit support requests via a web-based user interface and access knowledge base systems
  • Contribute input to knowledgebase articles relating to troubleshooting and support of the client's environment.
  • Provide on-call support as needed.
  • Perform installation, troubleshooting, and maintenance of IT equipment, which requires lifting, carrying, and moving up to 50 lbs, standing for extended periods, bending, kneeling, reaching, and working in confined spaces or on ladders as needed.
  • Install and maintain cabling and hardware in various environments, which may require climbing ladders, working in tight spaces, and handling tools and equipment safely.
  • Other duties as assigned

Education/Experience/Knowledge/Skills
  • Special Requirements
    • Must be able to pass a Criminal Justice Information Services (CJIS) background check
    • May need to work evening or weekend hours
  • Associate degree in Information Technology preferred
  • Ability to communicate effectively with co-workers and clients verbally and through written communication.
  • 1- 2 years desktop and network troubleshooting experience across multiple platforms, various printers, and VOIP Phones
  • 1- 2 years experience installing and troubleshooting Microsoft Windows 10/11 and MS Office suite
  • Ability to work effectively without constant supervision and as a team player
  • Ability to define problems, collect data, establish facts and draw valid conclusions quickly
  • Willingness to learn and adapt to new technologies and industry best practices.
  • Excellent time management skills
  • Ability to multi-task many requests in an organized and timely manner
  • Must be able to balance and prioritize requests from multiple people
  • CompTIA, A+, Network+, or ITIL Foundations a plus
  • This job description covers a position in which the percentage of time spent on the essential functions will vary based on the workload and will ultimately be determined by the supervisor.

Equal Opportunity Employer
Texas State Technical College (TSTC), as an equal opportunity employer, complies with all applicable federal and state laws regarding nondiscrimination. TSTC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, disability, religion, or veteran status in employment, educational programs and activities, and admissions.
Employment Eligibility Verification
If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at TSTC.
Background Checks
A criminal history background check will be required for the finalist(s) under consideration for this position.

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