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Field Service Jobs in Reno, NV (NOW HIRING)

Job Overview The Field Service Supervisor is responsible for all field service operations for the region assigned. Provides direct supervision, training and discipline to field service technicians in ...

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Field Service Supervisor

Reno, NV · On-site

$68K - $78K/yr

Job Overview The Field Service Supervisor is responsible for all field service operations for the region assigned. Provides direct supervision, training and discipline to field service technicians in ...

Field Service Supervisor

Reno, NV · On-site

$68K - $78K/yr

The Field Service Supervisor is responsible for all field service operations for the region assigned. Provides direct supervision, training and discipline to field service technicians in his/her ...

Shamrock Business Consulting is working with a growing field service organization to find a Field Service Technician. Here is what makes this one different: you are not going to live on the road. The ...

Field Service Manager Cooperates with: All Departments Primary Responsibility: This position is responsible for supporting customers with on-site service, technical support, and on-site training.

Field Service Manager Cooperates with: All Departments Primary Responsibility: This position is responsible for supporting customers with on-site service, technical support, and on-site training.

Description The Field Service Technician (FST) supports customers with on-site service, technical support, and training. Responsibilities include: * Commissioning new equipment and performing ...

Job Summary The Field Service Technician is responsible for performing field service activities at customer sites safely, efficiently, and professionally. This role involves troubleshooting ...

Job Summary The Field Service Technician is responsible for performing field service activities at customer sites safely, efficiently, and professionally. This role involves troubleshooting ...

The Field Service Technician is responsible for taking customers' stated concerns and quantifying those into actionable technical issues. Detailed reporting on the cause, root cause, and corrective ...

Field Service Supervisor

Reno, NV · On-site +1

$55 - $65/hr

Overview Field Service Supervisor Overview North American Substation Services (NASS) is a national leader in transformer services and high-voltage substation installation, maintenance, testing, and ...

Overview Field Service Supervisor Overview North American Substation Services (NASS) is a national leader in transformer services and highvoltage substation installation, maintenance, testing, and ...

Field Service Supervisor

Reno, NV · On-site +1

$55 - $65/hr

Overview Field Service Supervisor Overview North American Substation Services (NASS) is a national leader in transformer services and high-voltage substation installation, maintenance, testing, and ...

Field Service Engineer • Client: Industrial Machinery Manufacturing • Working Location: Reno, NV • Travel : up to 75% throughout assigned territory/nationwide • Employment Type: Permanent ...

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Field Service information

See Reno, NV salary details

$14

$24

$38

How much do field service jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for field service in Reno, NV is $24.64, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $28.51 per hour, depending on experience, location, and employer.

What is the difference between Field Service vs Field Technician?

AspectField ServiceField Technician
CertificationsOften requires technical certifications, depending on industryTypically requires technical or trade certifications
Work EnvironmentOn-site at customer locations, traveling frequentlyOn-site at customer locations, traveling to perform repairs or installations
Employer & Industry UsageUsed across industries like telecommunications, HVAC, and ITCommon in electronics, appliances, and industrial equipment repair

Field Service is a broad role involving managing customer installations, maintenance, and repairs across various industries. Field Technicians focus specifically on hands-on repair and maintenance tasks. While both roles require technical skills and involve traveling to customer sites, Field Service often includes additional responsibilities like customer support and service management, making it a more comprehensive position.

What are some common challenges faced by field service professionals, and how can they be managed effectively?

Field Service professionals often encounter challenges such as unpredictable schedules, travel demands, and troubleshooting complex equipment on-site. Managing these challenges involves strong time management, adaptability, and communication skills to coordinate with clients and internal teams. Staying organized and keeping up with the latest technical training can also help professionals respond quickly to unexpected issues and deliver high-quality service. Support from a collaborative team and access to real-time resources or remote technical assistance can make the role more manageable and rewarding.

What is a field service technician?

A Field Service Technician is a skilled professional who installs, maintains, and repairs equipment or systems at customer sites. They often travel to various locations to troubleshoot problems, perform preventive maintenance, and ensure that machinery or technology operates efficiently. Field Service Technicians are commonly employed in industries such as manufacturing, medical devices, telecommunications, and information technology. Good communication skills and technical expertise are essential for success in this role.

What are the key skills and qualifications needed to thrive as a field service technician?

To thrive as a Field Service Technician, you need a solid background in mechanical or electrical troubleshooting, technical problem-solving, and typically an associate degree or relevant certification. Familiarity with diagnostic tools, mobile field service management software, and equipment-specific certifications are often required. Strong communication, customer service orientation, and adaptability are standout soft skills in this position. These competencies ensure efficient on-site service, customer satisfaction, and reliable equipment maintenance or repair.
What are the most commonly searched types of Field Service jobs in Reno, NV? The most popular types of Field Service jobs in Reno, NV are:
What are popular job titles related to Field Service jobs in Reno, NV? For Field Service jobs in Reno, NV, the most frequently searched job titles are:
What job categories do people searching Field Service jobs in Reno, NV look for? The top searched job categories for Field Service jobs in Reno, NV are:
What cities near Reno, NV are hiring for Field Service jobs? Cities near Reno, NV with the most Field Service job openings:
Infographic showing various Field Service job openings in Reno, NV as of July 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $51,257 per year, or $24.6 per hour.

Field Service Supervisor

AGS

Reno, NV • On-site

Full-time

Posted 5 days ago


Job description


Job Overview
The Field Service Supervisor is responsible for all field service operations for the region assigned. Provides direct supervision, training and discipline to field service technicians in his/her assigned territory. A few key components of the role include developing Field Service Technicians, scheduling for work orders and personnel, optimizing AGS products' functionality.
Responsibilities
  • Develops workflow for Field Service Technicians
  • Assists in goal setting, skill enhancement and performance review activities for Field Service Technicians
  • Investigates and resolves any issues resulting from substandard performance
  • Ensures company policies and procedures are followed by team members
  • Provides training to Field Service Technicians as needed
  • Addresses customer inquiries, resolves issues and obtains customer feedback proactively
  • Maintains positive and healthy relationships with various teams to ensure customer service effectiveness
  • Assists in interviewing and hiring new Field Service Technicians
  • Plans, coordinates and manages both scheduled work orders and unscheduled field support, as well as software and hardware upgrades
  • Conducts and compiles site surveys
  • Oversees local casino paperwork necessary to complete work orders
  • Interacts with local Compliance officials and ensures local technicians observe all facility protocols
  • Demonstrates outstanding customer service through maintenance of high quality and integrity in the work environment
  • Reviews the operating expenses with the Regional Service Manager and identifies spending trends and methods to optimize the budget
  • Determines short-term and long-term projections based on the proximity and number of customers serviced in an particular area
  • Updates job knowledge by participating in educational opportunities
  • Communicates directly with the Technical Assistance Center (TAC) to escalate found issues in the field

Skills & Requirements
  • High School or GED required
  • Associate or Bachelor's degree in business or equivalent experience preferred
  • 3 years' progressively responsible experience in field service in a gaming manufacturing environment preferred.
  • Capable of creating an environment of support and accountability
  • Previous leadership experience especially within a field service team and/or remote employees
  • Excellent communicator that works well with others and treats employees fairly with strong customer service orientation
  • Experience in building and working in a team atmosphere
  • Knowledge in all facets of field operations leadership and management
  • Experience in coaching direct reports
  • Transferable management skills
  • Ability to interact and communicate effectively with technicians, support staff, and valued customers
  • General knowledge of mechanical and electrical terminology and practices
  • Track record for delivering results in operations, developing others, retaining high performers, creating a positive, trusting work environment, and safety
  • Must be proficient with MS office products and possess the ability to learn related sales or service software tools
  • This position may require registration with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate

Physical Requirements & Work Environment
The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Ability to stand, walk or sit for long periods of time and perform repetitive motion type tasks regularly.
  • Ability to regularly lift and/or carry up to fifty (50) pounds, push and/or pull up to two hundred (200) pounds with or without assistance.
  • While performing the duties of this job, the employee is regularly exposed to bending, twisting, climbing, reaching and squatting.
  • While performing the job functions of this position, the employee frequently works near powered motor vehicles, power tools, and automated assembly fixtures.
  • While performing this position, the employee regularly uses manual and powered hand tools, (electric, battery operated and/or air powered).
  • Ability to work in a non-climate-controlled environment
  • While performing the job functions of this position, the employee will be required to operate a personal or work assigned vehicle. Must be able to drive long distances when needed.

Note: All offers are contingent upon successful completion of a background check and drug screen and human performance evaluation (physical)
*Posted positions are not open to third party recruiters and unsolicited resume submissions will be considered free referrals.
AGS is an equal opportunity employer.
Job Snapshot
  • Location:
    Reno, Nevada
  • Job Type:
    Field Service/CSC/TAC
  • Date Posted:
    07/30/2026

About Us
AGS is a global company focused on creating a diverse mix of entertaining gaming experiences for every kind of player. Our roots are firmly planted in the Class II Native American gaming market, and our customer-centric culture and growth have helped us branch out to become a leading all-inclusive commercial gaming supplier. Powered by high-performing Class II and Class III slot products, an expansive table products portfolio, real-money gaming platforms and content, highly rated social casino solutions for operators and players, and best-in-class service, we offer an unmatched value proposition for our casino partners. Learn more at www.playags.com.
Job Snapshot
  • Location:
    Reno, Nevada
  • Job Type:
    Field Service/CSC/TAC
  • Date Posted:
    07/30/2026

Job Description
Job Overview
The Field Service Supervisor is responsible for all field service operations for the region assigned. Provides direct supervision, training and discipline to field service technicians in his/her assigned territory. A few key components of the role include developing Field Service Technicians, scheduling for work orders and personnel, optimizing AGS products' functionality.
Responsibilities
  • Develops workflow for Field Service Technicians
  • Assists in goal setting, skill enhancement and performance review activities for Field Service Technicians
  • Investigates and resolves any issues resulting from substandard performance
  • Ensures company policies and procedures are followed by team members
  • Provides training to Field Service Technicians as needed
  • Addresses customer inquiries, resolves issues and obtains customer feedback proactively
  • Maintains positive and healthy relationships with various teams to ensure customer service effectiveness
  • Assists in interviewing and hiring new Field Service Technicians
  • Plans, coordinates and manages both scheduled work orders and unscheduled field support, as well as software and hardware upgrades
  • Conducts and compiles site surveys
  • Oversees local casino paperwork necessary to complete work orders
  • Interacts with local Compliance officials and ensures local technicians observe all facility protocols
  • Demonstrates outstanding customer service through maintenance of high quality and integrity in the work environment
  • Reviews the operating expenses with the Regional Service Manager and identifies spending trends and methods to optimize the budget
  • Determines short-term and long-term projections based on the proximity and number of customers serviced in an particular area
  • Updates job knowledge by participating in educational opportunities
  • Communicates directly with the Technical Assistance Center (TAC) to escalate found issues in the field

Skills & Requirements
  • High School or GED required
  • Associate or Bachelor's degree in business or equivalent experience preferred
  • 3 years' progressively responsible experience in field service in a gaming manufacturing environment preferred.
  • Capable of creating an environment of support and accountability
  • Previous leadership experience especially within a field service team and/or remote employees
  • Excellent communicator that works well with others and treats employees fairly with strong customer service orientation
  • Experience in building and working in a team atmosphere
  • Knowledge in all facets of field operations leadership and management
  • Experience in coaching direct reports
  • Transferable management skills
  • Ability to interact and communicate effectively with technicians, support staff, and valued customers
  • General knowledge of mechanical and electrical terminology and practices
  • Track record for delivering results in operations, developing others, retaining high performers, creating a positive, trusting work environment, and safety
  • Must be proficient with MS office products and possess the ability to learn related sales or service software tools
  • This position may require registration with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate

Physical Requirements & Work Environment
The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Ability to stand, walk or sit for long periods of time and perform repetitive motion type tasks regularly.
  • Ability to regularly lift and/or carry up to fifty (50) pounds, push and/or pull up to two hundred (200) pounds with or without assistance.
  • While performing the duties of this job, the employee is regularly exposed to bending, twisting, climbing, reaching and squatting.
  • While performing the job functions of this position, the employee frequently works near powered motor vehicles, power tools, and automated assembly fixtures.
  • While performing this position, the employee regularly uses manual and powered hand tools, (electric, battery operated and/or air powered).
  • Ability to work in a non-climate-controlled environment
  • While performing the job functions of this position, the employee will be required to operate a personal or work assigned vehicle. Must be able to drive long distances when needed.

Note: All offers are contingent upon successful completion of a background check and drug screen and human performance evaluation (physical)
*Posted positions are not open to third party recruiters and unsolicited resume submissions will be considered free referrals.
AGS is an equal opportunity employer.
About Us
AGS is a global company focused on creating a diverse mix of entertaining gaming experiences for every kind of player. Our roots are firmly planted in the Class II Native American gaming market, and our customer-centric culture and growth have helped us branch out to become a leading all-inclusive commercial gaming supplier. Powered by high-performing Class II and Class III slot products, an expansive table products portfolio, real-money gaming platforms and content, highly rated social casino solutions for operators and players, and best-in-class service, we offer an unmatched value proposition for our casino partners. Learn more at www.playags.com.