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Field Service Technical Support Engineer Jobs in Wisconsin

NL20 Revvity Nederland B.V.

WI · On-site

Field Service Engineer - Belgium or Netherlands Location : Belgium or Netherlands (Remote ... Benefits Revvity offers strong technical support and mentoring, meaningful work with professional ...

Socket.dev

WI · On-site

... Field Service Engineer (FSE) to provide hands-on technical support for critical manufacturing ... Share technical expertise and support the development and training of site technicians.

Philips Iberica SAU

WI · On-site

Job Title Field Service Engineer IGT Systems Field Service Engineer IGT Systems delivers hands-on ... Delivers technical support (onsite and remote) and maintenance services to customers, performing ...

Emsar

WI · On-site

Skilled Labor - Trades Field Service Engineer Company Overview Equipment Management Service and ... On-site technical field support (maintenance and repair) * FDA field change orders and recalls

Pro Mach, Inc.

Field Service Engineer

Middleton, WI · On-site +1

$40 - $52/hr

... Field Service Engineer. In this role, you'll support the installation, maintenance, and repair of ... Provide technical support and assistance to customers via phone, remote connection, or on-site for ...

Promachbuilt

Field Service Engineer

Milwaukee, WI · On-site

$40 - $52/hr

... Field Service Engineer. In this role, you'll support the installation, maintenance, and repair of ... Provide technical support and assistance to customers via phone, remote connection, or on-site for ...

Promachbuilt

Field Service Engineer

Monroe, WI · On-site

$40 - $52/hr

... Field Service Engineer. In this role, you'll support the installation, maintenance, and repair of ... Provide technical support and assistance to customers via phone, remote connection, or on-site for ...

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Field Service Technical Support Engineer information

What does a field service technical support engineer do?

A Field Service Technical Support Engineer is responsible for installing, maintaining, and repairing technical equipment at customer sites. They troubleshoot issues, provide technical support, and ensure that systems are functioning optimally. Their role often involves traveling to different locations, interacting directly with customers, and delivering hands-on solutions to complex technical problems. They also may provide training and guidance to customers on equipment usage and best practices.

What are the key skills and qualifications needed to thrive as a field service technical support engineer?

To thrive as a Field Service Technical Support Engineer, you need a solid background in electronics, mechanical systems, troubleshooting, and a relevant degree or technical certification. Familiarity with diagnostic tools, remote support software, and industry-specific hardware or software platforms is typically necessary. Exceptional communication, customer service, and problem-solving skills help you effectively resolve client issues on-site or remotely. These competencies ensure timely, accurate solutions and strong client relationships, which are vital for customer satisfaction and business success.

How does a field service technical support engineer typically collaborate with customers and internal teams during service calls?

Field Service Technical Support Engineers work closely with customers to diagnose and resolve technical issues on-site, often acting as the primary point of contact during service visits. They also coordinate with internal engineering, product, and support teams to escalate complex problems and relay customer feedback. Effective communication and documentation are crucial, as engineers must clearly explain technical solutions to non-technical users while ensuring all service activities are logged and reported back to their organization. This collaborative approach helps maintain high customer satisfaction and continuous product improvement.

What is the difference between Field Service Technical Support Engineer vs Network Support Technician?

AspectField Service Technical Support EngineerNetwork Support Technician
CertificationsTypically CompTIA A+, Network+, Cisco CCNAOften CompTIA Network+, Cisco CCNA
Work EnvironmentOn-site customer locations, field serviceData centers, office environments, remote troubleshooting
Industry UsageManufacturing, telecommunications, IT servicesIT, telecommunications, enterprise networks
Job FocusHardware installation, troubleshooting, repairsNetwork configuration, maintenance, troubleshooting

While both roles involve technical support and troubleshooting, the Field Service Technical Support Engineer primarily focuses on hardware and on-site service, whereas the Network Support Technician specializes in network systems and remote or on-site network troubleshooting. The choice depends on whether the role emphasizes hardware fieldwork or network infrastructure management.

What cities in Wisconsin are hiring for Field Service Technical Support Engineer jobs?

Cities in Wisconsin with the most Field Service Technical Support Engineer job openings:

Infographic showing various Field Service Technical Support Engineer job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Field Service Engineer

WI • On-site

NL20 Revvity Nederland B.V.
See more jobs at NL20 Revvity Nederland B.V.external

Other

Medical, Life

Posted 8 days ago

Job description

Field Service Engineer – Belgium or Netherlands

Location: Belgium or Netherlands (Remote, field‑based)

Overview

Revvity is a developer and provider of end‑to‑end solutions designed to help scientists, researchers, and clinicians solve the world’s greatest health challenges. With over 11,000 colleagues worldwide, we combine the enthusiasm of an industry disruptor with the experience of a longtime leader to push boundaries in pursuit of better human health.

Role Description

The Field Service Engineer will act as the face of Revvity, ensuring customers’ needs are met or exceeded across the Benelux and occasionally the Nordics. Core duties include:

  • Perform field service as advised by Customer Care in conjunction with the Service Leader.
  • Carry out installation, maintenance, and repair of the current and future Life Science/Diagnostics instrument portfolio.
  • Provide first‑line on‑site user training on Life Science and Diagnostics systems.
  • Organise routine maintenance allocated on a monthly basis.
  • Ensure all documentation, circuit diagrams, Service Data Bulletins, and manuals are of the correct revision for specific instrument types.
  • Maintain ancillary documentation (e.g., Safety Manual and Procedures Manual) to the highest standard, with regular reviews in accordance with the Quality Management System.
  • Align personal working practices with department performance targets and actively demonstrate compliance with team targets.
  • Maintain personal service spares issued and inventory records to the highest standard.
  • Report and resolve anomalies quickly and effectively.
  • Ensure all tools and test equipment are adequate and calibrated at specified times.
  • Complete all Work Orders and associated documentation within a day of completion.
  • Return all e‑learning and expense claims on time.
  • Perform specific and agreed tasks as defined through the Goal Statements embedded in company culture.
Requirements
  • Relevant education or equivalent experience (e.g., Bachelor’s degree in Electronic Engineering or Biotechnology).
  • Experience in a customer service environment, preferably with Diagnostic and Life Science instrument applications.
  • Good communication skills and a strong customer service ethic.
  • Prepared to travel, with an occasional night away from home across the year.
  • Valid full BE/NL driving licence required.
Benefits

Revvity offers strong technical support and mentoring, meaningful work with professional customers, focus on career development, and a comprehensive package including salary, commission, company car, private healthcare, life insurance, and more.

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