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Field Service Tech Jobs in Springfield, MO (NOW HIRING)

AT and T

Field Sales Representative

Springfield, MO · On-site

$100K/yr

Field Sales Representatives at AT&T are driven to connect - every interaction is an opportunity to introduce the latest technology and services, thriving on the challenge to make your sales goals ...

AT&T

Field Sales Representative

Springfield, MO

$100K/yr

Field Sales Representatives at AT&T are driven to connect - every interaction is an opportunity to introduce the latest technology and services, thriving on the challenge to make your sales goals ...

EchoStar

Field Technician

Springfield, MO · On-site

$20.25/hr

Teach customers how to use their tech and offer additional services when helpful * Keep a clean work area and maintain a professional attitude while working independently but staying connected with ...

EchoStar

Field Technician

Springfield, MO

$20.25/hr

Teach customers how to use their tech and offer additional services when helpful * Keep a clean work area and maintain a professional attitude while working independently but staying connected with ...

EchoStar

Field Technician

Springfield, MO

$20.25/hr

Teach customers how to use their tech and offer additional services when helpful * Keep a clean work area and maintain a professional attitude while working independently but staying connected with ...

EchoStar

Field Technician

Springfield, MO · On-site

$20.25/hr

Teach customers how to use their tech and offer additional services when helpful * Keep a clean work area and maintain a professional attitude while working independently but staying connected with ...

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Field Service Tech information

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$13

$22

$34

How much do field service tech jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for field service tech in Springfield, MO is $22.48, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $26.01 per hour, depending on experience, location, and employer.

What does a field service tech do?

A Field Service Tech, or Field Service Technician, is responsible for installing, maintaining, and repairing equipment or systems at customer sites. They often travel to different locations to troubleshoot issues, perform routine maintenance, and ensure that products are working efficiently. Field Service Techs work in various industries, including manufacturing, IT, and healthcare, depending on the equipment they specialize in. They must have strong technical skills, problem-solving abilities, and excellent customer service to effectively assist clients. Their work helps minimize downtime and keeps customer operations running smoothly.

What are the key skills and qualifications needed to thrive as a field service tech?

To thrive as a Field Service Tech, you need strong technical troubleshooting skills, mechanical aptitude, and typically a relevant associate degree or technical certification. Familiarity with diagnostic tools, mobile devices, and industry-specific software such as CMMS (Computerized Maintenance Management Systems) is commonly required. Excellent communication, customer service, and problem-solving abilities set top performers apart in this hands-on role. These skills and qualities are crucial for efficiently resolving client issues, maintaining equipment reliability, and ensuring customer satisfaction.

What are some common challenges field service techs face when working onsite, and how are they typically addressed?

Field Service Techs often encounter challenges such as diagnosing equipment issues without immediate access to all tools or parts, adapting to unfamiliar client environments, and managing tight service schedules. To address these, techs rely on strong troubleshooting skills, effective communication with remote support teams, and pre-visit preparation to ensure they have the necessary resources. Many organizations also provide ongoing training and digital tools to help techs quickly access technical documentation or order parts while onsite.

What is the difference between Field Service Tech vs Maintenance Technician?

AspectField Service TechMaintenance Technician
CertificationsOften requires technical certifications or manufacturer-specific trainingMay require HVAC, electrical, or mechanical certifications
Work EnvironmentPrimarily on-site at client locations or customer sitesUsually works in a fixed facility or plant
Industry UsageCommon in telecommunications, HVAC, appliance repair, and equipment serviceCommon in manufacturing, facilities management, and industrial settings

While both roles involve technical skills and equipment maintenance, a Field Service Tech primarily works on-site at customer locations providing installation, repair, and maintenance services. In contrast, a Maintenance Technician typically works within a single facility or plant, focusing on ongoing equipment upkeep and repairs to ensure smooth operations.

What qualifications do you need to be a field service technician?

To become a field service technician, candidates typically need a high school diploma or equivalent, along with technical training or certifications related to the specific equipment or systems they will service. Relevant skills include problem-solving, technical aptitude, and good communication, and some roles may require a valid driver's license and the ability to work independently in various environments.

What are popular job titles related to Field Service Tech jobs in Springfield, MO?

For Field Service Tech jobs in Springfield, MO, the most frequently searched job titles are:

What job categories do people searching Field Service Tech jobs in Springfield, MO look for?

The top searched job categories for Field Service Tech jobs in Springfield, MO are:

Field Service Tech jobs near you
Infographic showing various Field Service Tech job openings in Springfield, MO as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $48,375 per year, or $23.3 per hour.

Service Coordinator

Springfield, MO • On-site

Mobile Communications America Inc
Telecommunications • 201 - 500 employees
Learn more about Mobile Communications America Incexternal

$17.50 - $22.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago

Mobile Communications America rating

8.5

Company rating: 8.5 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

Job description

MCA, your trusted advisor for wireless communications, data, and security, is seeking an experienced Service Coordinator in Springfield, Missouri, to support our fast-growing Voice (MSS) division.

MCA seeks team members who share our values: service, growth, teamwork, and safety. As a Military Friendly Employer, we welcome veterans, with over 250 already on board. Join us and become part of the MCA family, where we prioritize both work and enjoyment. We offer competitive compensation and benefits such as Medical, Dental, Vision, 401K, PTO, Holiday Pay, Education Incentives, and more. 

WHAT YOU WILL BE DOING:

As a Service Coordinator, you will play a key role in ensuring seamless service delivery and exceptional customer experiences. Your responsibilities will include:

  • Acting as the primary point of contact for service requests.
  • Evaluating customer needs and connecting them with the appropriate resources.
  • Scheduling daily work for field service technicians and coordinating with customers and subcontractors.
  • Collaborating across departments to communicate daily priorities with service and operations teams.
  • Responding promptly to phone calls and email inquiries.
  • Creating, tracking, and closing service tickets accurately and on time, ensuring all documentation and technician hours are properly recorded.
  • Regularly reviewing and updating Work-in-Progress (WIP) reports.
  • Generating reports and ensuring key performance indicators (KPIs) are met.
  • Reviewing sales and service tickets for accuracy and sending invoices via email or mail.
  • Managing customer contact information, resolving billing discrepancies, and assisting with collections on overdue accounts.
  • Building and maintaining strong relationships with customers and vendors.
  • Promoting and maintaining a safe, positive, and productive work environment.
  • Performing additional duties as assigned.

WHAT YOU WILL BRING TO THE TEAM:

We’re looking for a proactive and detail-oriented professional who brings:

  • 1–3 years of experience in customer operations or related fields such as: 
  • Customer Service
  • Scheduling/Dispatching
  • Accounts Payable/Receivable
  • Previous administrative experience required.
  • Proficiency in Microsoft Office, especially Word and Excel. 
  • Strong customer service orientation and problem-solving abilities. 
  • Excellent organizational and multitasking skills. 
  • Ability to work well under pressure and meet deadlines. 
  • Strong critical thinking and analytical skills. 
  • Clear and professional verbal and written communication skills.

YOUR ENVIRONMENT AND PHYSICAL REQUIREMENTS:

The physical environment requires the employee to work inside.

While performing the duties of this job, the employee is required to frequently stand, walk, sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; talk or hear; lift (overhead, waist level) from the floor, bending, frequently utilize near vision use for reading and computer use; occasionally move equipment weighing up to 20 pounds, and frequently position self to maintain computers or other equipment as needed.


DIRECT REPORTS:

No Direct Reports


WHO WE ARE

Mobile Communications America, Inc. (MCA) provides wireless communication, data, and security solutions that enhance workplace safety, security, and efficiency nationwide. Customers trust us to provide a portfolio of turnkey systems, products, and services — including two-way radio communications, vehicle uplift, security video and access control systems, BDA/DAS, remote monitoring, GPS tracking, SCADA, dispatch, mass notification, and point-to-point wireless networks. Our more than 65,000 customers span industries such as public safety, commercial, manufacturing, education, healthcare, utilities, and government. In addition to being the largest Motorola partner in the U.S., MCA has strategic partnerships with over 1,000 major manufacturers to offer an extensive portfolio of products and technologies.   

WHAT WE BELIEVE

We are better together through the MCA Way: living our core values of Service First, Growth, Teamwork, and Safety. We take our work and customers seriously and believe our best work can be fun. A component of our business that embodies the MCA advantage is our “Service First DNA” culture. Service isn’t just a motto for MCA; it’s an integral part of who we are and goes beyond our customers to our employees, partners, shareholders, and communities.  

NOTE: The above statements describe the general nature and level of work performed by the person assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills, and physical demands required of personnel so classified. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. 

 

Mobile Communications America, Inc. is proud to be an Equal Opportunity workplace and is an Affirmative Action employer. We are committed to creating an inclusive environment that celebrates diversity. At MCA, we are “better together.”


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