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Field Service Rep Jobs in Houston, TX (NOW HIRING)

United Westlabs

Clinical Lab Field Service Rep

Houston, TX · On-site

$55K - $80K/yr

Position Summary The Field Service Representative is responsible for driving business growth by developing new client relationships, maintaining existing accounts, and delivering exceptional service.

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Field Service Rep information

See Houston, TX salary details

$12

$23

$39

How much do field service rep jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for field service rep in Houston, TX is $23.92, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $27.31 per hour, depending on experience, location, and employer.

What does a field service rep do?

A Field Service Representative (Field Service Rep) is responsible for installing, maintaining, and repairing equipment or systems at client locations. They often travel to customer sites to troubleshoot issues, perform scheduled maintenance, and provide technical support or training. Field Service Reps act as the main point of contact between customers and the company, ensuring equipment runs smoothly and customer needs are met. Strong problem-solving skills and excellent communication are important in this role.

What are the key skills and qualifications needed to thrive as a field service rep, and why are they important?

To thrive as a Field Service Representative, you need strong technical troubleshooting abilities, product knowledge, and typically a relevant associate’s or bachelor’s degree. Familiarity with diagnostic tools, CRM systems, and sometimes industry-specific certifications like CompTIA A+ are often required. Excellent communication, problem-solving skills, and customer service orientation help build client trust and resolve issues efficiently. These skills are crucial for ensuring customer satisfaction, minimizing downtime, and representing the company professionally in the field.

What are some common challenges field service reps face when working onsite with clients?

Field Service Reps often encounter challenges such as troubleshooting complex technical issues in unfamiliar environments, managing client expectations, and adapting quickly to different work sites. They must also balance maintaining high-quality service with time-sensitive schedules and a significant amount of travel. Strong communication skills and adaptability are key to overcoming these obstacles and ensuring client satisfaction.

What is the difference between Field Service Rep vs Technician?

AspectField Service RepTechnician
CredentialsHigh school diploma or equivalent; certifications vary by industryHigh school diploma or technical certifications
Work EnvironmentOn-site customer locations, service calls, installationsWorkshops, on-site, or customer locations
Industry UsageService, maintenance, and support roles in various industriesRepair, maintenance, and technical support roles
Common Search/ComparisonOften compared for field-based roles involving customer interactionTechnical repair and maintenance roles

Field Service Reps and Technicians both work in field environments and require technical skills, but Reps often focus more on customer service, sales, and installations, while Technicians primarily perform repairs and technical troubleshooting. The roles overlap in certifications and work settings, making them common points of comparison for those seeking field-based technical careers.

How to become a field service representative?

To become a field service representative, candidates typically need a high school diploma or equivalent, along with technical skills related to the industry they wish to work in. Relevant experience, such as in customer service or technical repair, and certifications like technical or safety training can improve job prospects. Strong communication skills and the ability to work independently are also important for success in this role.

What cities near Houston, TX are hiring for Field Service Rep jobs?

Cities near Houston, TX with the most Field Service Rep job openings:

Field Service Rep jobs near you
Infographic showing various Field Service Rep job openings in Houston, TX as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $44,874 per year, or $21.6 per hour.

Field Service Representative (Houston)

Houston, TX • On-site

Vallourec North America
See more jobs at Vallourec North Americaexternal

$80 - $100/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

Job description

At Vallourec, we are seeking individuals whose passion and dedication match the strength and resilience of the steel we produce. VAM USA currently has an opening for Field Service Representative. VAM USA is the world leader for premium connection solutions for the oil and gas industry with numerous production facilities, three leading edge technology Research & Development centers and a network for over 160 licensees worldwide.

Your Role At A Glance
  • Oversee and instruct various Service Companies and rig personnel in proper handling and make-up criteria for VAM USA products
  • Supervises rig crews/casing crews in implementation and field evaluation of new products
  • Perform critical inspections of VAM USA products on-site to field inspection criteria
  • Provides procedural support and oversees control to ensure the product is installed and or maintained in the most efficient manner allowing the product to perform to its optimum design potential
  • Follows up with customer's representative regarding past and upcoming jobs to identify potential areas of improvement and to continuously build positive relationships
  • Responsible for service report fulfillment
  • Accompany or assist sales with customer calls
  • Responsible for maintaining and controlling all equipment and accessory inventory
  • Verifies connection signature for acceptance or rejection and calibration of connection make-up equipment
  • Responsible for ordering needed service equipment and ship equipment to job sites as needed
  • Maintains and safely execute the Smith System of driving on company vehicles
  • Available “On Call” in accordance with company policies and procedures to satisfy customer requirements
  • Must follow all company policies, running procedures, specifications and safety standards
  • Any other duties as assigned
What Sets You Apart
  • High School Diploma or equivalent experience to meet skill level. Prefer advanced education
  • Minimum 5 years in OCTG services
  • Advanced knowledge of well completions
  • Experience with Enterprise Resource Planning (ERP) systems, preferably SAP
  • Ability to read, write and speak well in English and possess strong analytical and interpersonal skills
  • Ability to understand and execute instructions through strong organizational skills and attention to detail
  • Must be available for frequent extended travel both domestically and internationally
  • Have a valid driver’s license and good driving record
  • Must be able to pass applicable testing as required
What Powers Your Performance
  • Communicate clearly and constructively
  • Collaborate effectively and contribute to team success
  • Adapt to change with a positive, proactive mindset
  • Take accountability and show initiative in their work
  • Demonstrate reliability and pride in performance
  • Prioritize safety and act with awareness
  • Embrace feedback and use it to grow
  • Maintain high attention to detail
  • Drive continuous improvement and challenge the status quo
  • Support and develop others through shared learning
How We Support Your Success

We’re committed to helping you thrive on the job and beyond. That’s why we offer a collaborative culture where your ideas drive real change, and career mobility within a stable, essential industry. To support your growth and well‑being, we also provide a comprehensive and competitive benefits program, including:

  • Medical, Dental, and Vision Coverage
  • Company-Paid Life Insurance & Short/Long-Term Disability
  • 401(k): Company match 4.5% with no vesting period
  • Paid Parental Leave: For birthing and non-birthing parents, including adoptions
  • Paid Vacation Time
  • Performance-Based Bonus Program
  • Tuition Reimbursement

Safety isn’t negotiable, it’s who we are. Every spark, every shift, and every decision is guided by a commitment that goes well beyond compliance. We don’t cut corners; we set the standard. That means clear expectations, continuous training, and shared accountability at every level. Protecting our people is more than a priority, it’s a promise we make to every colleague, every day.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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