ZipRecruiter

Log In

1

Field Service Rep Jobs in Tennessee (NOW HIRING)

EnerSys

Field Service Representative

Ooltewah, TN · On-site

$85K - $128K/yr

The Field Service Representative works closely with Business Development, Sales, Program Management, and Engineering to ensure successful product deployment, gather customer feedback, and enhance ...

Galls

Retail Service Representative

Nashville, TN · On-site

Galls is looking for a Retail Field Service Associate Full Time (Nashville, TN) Monday Friday Day ... As a Retail Field Service Rep at Galls, you will be responsible for all service-related items ...

Galls

Retail Service Representative

Nashville, TN · On-site

Galls is looking for a Retail Field Service Associate Full Time (Nashville, TN) Monday Friday Day ... As a Retail Field Service Rep at Galls, you will be responsible for all service-related items ...

Galls

Retail Service Representative

Nashville, TN · On-site

Galls is looking for a Retail Field Service Associate - Full Time (Nashville, TN) Monday - Friday ... As a Retail Field Service Rep at Galls, you will be responsible for all service-related items ...

next page

Showing results 1-20

All JobsField Service Rep JobsField Service Rep Jobs in Tennessee

Field Service Rep information

See Tennessee salary details

$11

$22

$37

How much do field service rep jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for field service rep in Tennessee is $22.73, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $25.96 per hour, depending on experience, location, and employer.

What does a field service rep do?

A Field Service Representative (Field Service Rep) is responsible for installing, maintaining, and repairing equipment or systems at client locations. They often travel to customer sites to troubleshoot issues, perform scheduled maintenance, and provide technical support or training. Field Service Reps act as the main point of contact between customers and the company, ensuring equipment runs smoothly and customer needs are met. Strong problem-solving skills and excellent communication are important in this role.

What are the key skills and qualifications needed to thrive as a field service rep, and why are they important?

To thrive as a Field Service Representative, you need strong technical troubleshooting abilities, product knowledge, and typically a relevant associate’s or bachelor’s degree. Familiarity with diagnostic tools, CRM systems, and sometimes industry-specific certifications like CompTIA A+ are often required. Excellent communication, problem-solving skills, and customer service orientation help build client trust and resolve issues efficiently. These skills are crucial for ensuring customer satisfaction, minimizing downtime, and representing the company professionally in the field.

What are some common challenges field service reps face when working onsite with clients?

Field Service Reps often encounter challenges such as troubleshooting complex technical issues in unfamiliar environments, managing client expectations, and adapting quickly to different work sites. They must also balance maintaining high-quality service with time-sensitive schedules and a significant amount of travel. Strong communication skills and adaptability are key to overcoming these obstacles and ensuring client satisfaction.

What is the difference between Field Service Rep vs Technician?

AspectField Service RepTechnician
CredentialsHigh school diploma or equivalent; certifications vary by industryHigh school diploma or technical certifications
Work EnvironmentOn-site customer locations, service calls, installationsWorkshops, on-site, or customer locations
Industry UsageService, maintenance, and support roles in various industriesRepair, maintenance, and technical support roles
Common Search/ComparisonOften compared for field-based roles involving customer interactionTechnical repair and maintenance roles

Field Service Reps and Technicians both work in field environments and require technical skills, but Reps often focus more on customer service, sales, and installations, while Technicians primarily perform repairs and technical troubleshooting. The roles overlap in certifications and work settings, making them common points of comparison for those seeking field-based technical careers.

How to become a field service representative?

To become a field service representative, candidates typically need a high school diploma or equivalent, along with technical skills related to the industry they wish to work in. Relevant experience, such as in customer service or technical repair, and certifications like technical or safety training can improve job prospects. Strong communication skills and the ability to work independently are also important for success in this role.
Field Service Rep jobs near you
Infographic showing various Field Service Rep job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $47,285 per year, or $22.7 per hour.

Field Service Representative

Ooltewah, TN • On-site

EnerSys
See more jobs at EnerSysexternal

$85K - $128K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

EnerSys rating

7.5

Company rating: 7.5 out of 10

Based on 56 frontline employees who took The Breakroom Quiz

Job description

EnerSys Advanced Systems (EAS) is a specialized division of EnerSys-a global leader in stored energy solutions for industrial applications. EAS focuses on cutting-edge energy solutions for the aerospace, defense, and medical industries. As we continue to grow, we're looking for individuals who share a passion for these industries and want to be part of an innovative, dynamic team.

Certain positions at EnerSys Advanced Systems require access to information or technology that is subject to the International Traffic in Arms Regulations (ITAR) and other U.S. government security regulations. Candidates for these positions should be a "U.S. Person" under ITAR (U.S. citizen, lawful permanent resident, or a refugee/asylee) and/or otherwise comply with ITAR requirements for access rights to be considered for a position.

What We Offer:

  • Generous Time Off - 3+ weeks of paid time off, plus 11 paid holidays
  • Comprehensive Benefits - Medical, dental, and vision coverage for employees and dependents at a discounted rate
  • Financial & Career Growth - Life insurance, short-term disability, educational reimbursement, flexible spending accounts, and an employee stock purchase plan
  • 401(k) Matching - 100% match at a 6% contribution level
  • Innovative Culture - We value excellence, teamwork, and long-term relationships with stakeholders, colleagues, and customers. Through innovative technology and ongoing training, we invest in our employees' skills and career development.

At EAS, we don't just build batteries - we power systems and devices that protect not only individual citizens but communities across the world.

If you're excited about working in an innovative, fast-paced, high-tech environment, where your contributions make a real impact, we'd love to hear from you!

Learn More About EAS

Compensation Range: $85,500 - $128,200

Job Purpose

The Field Service Representative serves as the primary technical field support resource for Rebel Power and communications products, providing on-site assistance to defense, government, and commercial customers. This role supports customer demonstrations, training, product integration, troubleshooting, and operational field exercises while serving as the technical liaison between customers and internal teams. The Field Service Representative works closely with Business Development, Sales, Program Management, and Engineering to ensure successful product deployment, gather customer feedback, and enhance product performance through real-world operational experience. Extensive travel to remote locations, including military installations, is required to support customer needs and represent Rebel professionally as a subject matter expert.

Essential Duties and Responsibilities
  • Work with the Sales / Business Development team to provide customers technical field support.
  • Represent Rebel in a professional manner ensuring the proper use of our products.
  • Support Business Development, Sales, and Program Management to provide support across multiple products and programs.
  • Present as the Subject Matter Expert on Rebel products in the field. 
  • Provide technical feedback on products and any potential advancements.   
  • Collect customer feedback and present it to the engineering team.  
  • Provide training on Rebel products as required.
  • Travel to remote locations in support of customer demonstrations and exercises.
Qualifications

Experience Required: 2+ years of experience in supporting communications and/or power products.
Education Required: High School diploma, prior military,or  equivalent relative experience 
Skills/Competencies: Excellent communication skills, strong troubleshooting methodologies, schedule flexibility 
Work Environment: Off-site locations to include military installations. 
Physical Demands: Ability to operate in arduous locations that could be outdoors, sit, stand, bend, reach and must be able to lift up to 50 pounds on a daily basis. Anything heavier will be done with the assistance of a mechanical device or with the assistance of another employee. 

General Job Requirements
  • Must be able to frequently bend; twist; reach; stoop; kneel or crouch.
  • Must be able to lift up to 50 pounds/23 kilos on a daily continuous basis. Anything heavier will be done with the assistance of a mechanical device or with the assistance of another employee.
  • Must be able to stand for long periods of time

EnerSys provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  

Know Your Rights

Know Your Rights (Spanish)

We use artificial intelligence to screen, assess and select applicants for open positions, including for the purposes of reviewing and ranking application materials and scoring answers to application questions. Accordingly, decisions about your application and eligibility for employment with EnerSys may be made based exclusively on the automated processing of the personal information that you submit in your application materials.

What EnerSys employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply