Field Service Representative
New York, NY · On-site
BE A PART OF OUR GROWTH The Field Service Representative (FSR) position manages, monitors, and improves field service activities for assigned client base, the 7-11 convenience store chain. The ...
Field Service Representative
New York, NY · On-site
BE A PART OF OUR GROWTH The Field Service Representative (FSR) position manages, monitors, and improves field service activities for assigned client base, the 7-11 convenience store chain. The ...
Field Service Representative
New York, NY · On-site
BE A PART OF OUR GROWTH The Field Service Representative (FSR) position manages, monitors, and improves field service activities for assigned client base, the 7-11 convenience store chain. The ...
Field Service Representative
New York, NY · On-site
BE A PART OF OUR GROWTH The Field Service Representative (FSR) position manages, monitors, and improves field service activities for assigned client base, the 7-11 convenience store chain. The ...
Field Service Representative
Boonton, NJ · On-site
$85K - $128K/yr
The Field Service Representative works closely with Business Development, Sales, Program Management, and Engineering to ensure successful product deployment, gather customer feedback, and enhance ...
Field Service Representative
Boonton, NJ · On-site
$85K - $128K/yr
The Field Service Representative works closely with Business Development, Sales, Program Management, and Engineering to ensure successful product deployment, gather customer feedback, and enhance ...
As a Field Service Representative, you'll apply your technical, electrical, and mechanical skills in real-world environments where uptime matters. You'll install, troubleshoot, train, and support ...
As a Field Service Representative, you'll apply your technical, electrical, and mechanical skills in real-world environments where uptime matters. You'll install, troubleshoot, train, and support ...
Field Service Representative Stiles has been helping manufacturers nationwide increase their efficiency and productivity for more than 50 years. With world-class machinery backed by an experienced ...
Field Service Representative Stiles has been helping manufacturers nationwide increase their efficiency and productivity for more than 50 years. With world-class machinery backed by an experienced ...
Field Service Representative Stiles has been helping manufacturers nationwide increase their efficiency and productivity for more than 50 years. With world-class machinery backed by an experienced ...
Field Service Representative Stiles has been helping manufacturers nationwide increase their efficiency and productivity for more than 50 years. With world-class machinery backed by an experienced ...
As a Field Service Representative, you'll apply your technical, electrical, and mechanical skills in real-world environments where uptime matters. You'll install, troubleshoot, train, and support ...
As a Field Service Representative, you'll apply your technical, electrical, and mechanical skills in real-world environments where uptime matters. You'll install, troubleshoot, train, and support ...
Field Service Representative
Newark, NJ · On-site +1
$39.50 - $44.80/hr
As a Field Service Representative and key member of the East Region service team, you provide on-site service including preventive maintenance, calibration, installation, and training across all ...
Field Service Representative
Newark, NJ · On-site +1
$39.50 - $44.80/hr
As a Field Service Representative and key member of the East Region service team, you provide on-site service including preventive maintenance, calibration, installation, and training across all ...
Field Service Representative
Newark, NJ · On-site
$39.50 - $44.80/hr
As a Field Service Representative and key member of the East Region service team, you provide on-site service including preventive maintenance, calibration, installation, and training across all ...
Field Service Representative
Newark, NJ · On-site
$39.50 - $44.80/hr
As a Field Service Representative and key member of the East Region service team, you provide on-site service including preventive maintenance, calibration, installation, and training across all ...
Job Details: As a Field Service Representative, you'll apply your technical, electrical, and mechanical skills to assist customers with our machinery and equipment. Whether installing ...
Job Details: As a Field Service Representative, you'll apply your technical, electrical, and mechanical skills to assist customers with our machinery and equipment. Whether installing ...
Altra: Field Service Representative (Westchester)
Manhattan, NY · On-site
$60 - $80/hr
The Altra Field Service Representative (FSR) is a motivated self-starter responsible for executing seasonal go-to-market and service strategies across the New York, Vermont and Connecticut region.
Altra: Field Service Representative (Westchester)
Manhattan, NY · On-site
$60 - $80/hr
The Altra Field Service Representative (FSR) is a motivated self-starter responsible for executing seasonal go-to-market and service strategies across the New York, Vermont and Connecticut region.
The Altra Field Service Representative (FSR) is a motivated self-starter responsible for executing seasonal go-to-market and service strategies across the New York, Vermont and Connecticut region.
The Altra Field Service Representative (FSR) is a motivated self-starter responsible for executing seasonal go-to-market and service strategies across the New York, Vermont and Connecticut region.
Job Details: As a Field Service Representative, you'll apply your technical, electrical, and mechanical skills to assist customers with our machinery and equipment. Whether installing ...
Job Details: As a Field Service Representative, you'll apply your technical, electrical, and mechanical skills to assist customers with our machinery and equipment. Whether installing ...
The Altra Field Service Representative (FSR) is a motivated self-starter responsible for executing seasonal go-to-market and service strategies across the New York, Vermont and Connecticut region.
The Altra Field Service Representative (FSR) is a motivated self-starter responsible for executing seasonal go-to-market and service strategies across the New York, Vermont and Connecticut region.
Please read on to learn more about the Field Service Representative (FSR) career opportunity at ATS. DUTIES AND RESPONSIBILITIES: * Troubleshoot and maintain TSS hardware components * Fault isolate ...
Please read on to learn more about the Field Service Representative (FSR) career opportunity at ATS. DUTIES AND RESPONSIBILITIES: * Troubleshoot and maintain TSS hardware components * Fault isolate ...
The Altra Field Service Representative (FSR) is a motivated self-starter responsible for executing seasonal go-to-market and service strategies across the New York, Vermont and Connecticut region.
The Altra Field Service Representative (FSR) is a motivated self-starter responsible for executing seasonal go-to-market and service strategies across the New York, Vermont and Connecticut region.
The Altra Field Service Representative (FSR) is a motivated self-starter responsible for executing seasonal go-to-market and service strategies across the New York, Vermont and Connecticut region.
The Altra Field Service Representative (FSR) is a motivated self-starter responsible for executing seasonal go-to-market and service strategies across the New York, Vermont and Connecticut region.
Field Service Representative
Manhattan, NY · On-site
$60 - $80/hr
Customer service assignment include on-site preventive maintenance and inspection service work, call-out services and commissioning activities on turbomachinery and package systems. What we offer:
Field Service Representative
Manhattan, NY · On-site
$60 - $80/hr
Customer service assignment include on-site preventive maintenance and inspection service work, call-out services and commissioning activities on turbomachinery and package systems. What we offer:
As a Field Service Representative (FSR) , you'll play an important role in keeping workers safe. By making sure our customer vending machines are stocked, organized, and running smoothly, you'll help ...
As a Field Service Representative (FSR) , you'll play an important role in keeping workers safe. By making sure our customer vending machines are stocked, organized, and running smoothly, you'll help ...
Please read on to learn more about the Field Service Representative (FSR) career opportunity at ATS. DUTIES AND RESPONSIBILITIES: * Troubleshoot and maintain TSS hardware components * Fault isolate ...
Please read on to learn more about the Field Service Representative (FSR) career opportunity at ATS. DUTIES AND RESPONSIBILITIES: * Troubleshoot and maintain TSS hardware components * Fault isolate ...
Field Service Rep information
See New York salary details
$14.46 - $17.24
4% of jobs
$17.24 - $20.01
13% of jobs
$21.32 is the 25th percentile. Wages below this are outliers.
$20.01 - $22.78
18% of jobs
The median wage is $24.97 / hr.
$22.78 - $25.56
20% of jobs
$25.56 - $28.33
14% of jobs
$30.10 is the 75th percentile. Wages above this are outliers.
$28.33 - $31.10
11% of jobs
$31.10 - $33.88
7% of jobs
$33.88 - $36.65
5% of jobs
$36.65 - $39.42
3% of jobs
$39.42 - $42.20
3% of jobs
$42.20 - $44.97
2% of jobs
$14
$27
$44
How much do field service rep jobs pay per hour?
As of Sep 9, 2026, the average hourly pay for field service rep in New York is $27.40, according to ZipRecruiter salary data. Most workers in this role earn between $21.06 and $31.30 per hour, depending on experience, location, and employer.
What does a field service rep do?
A Field Service Representative (Field Service Rep) is responsible for installing, maintaining, and repairing equipment or systems at client locations. They often travel to customer sites to troubleshoot issues, perform scheduled maintenance, and provide technical support or training. Field Service Reps act as the main point of contact between customers and the company, ensuring equipment runs smoothly and customer needs are met. Strong problem-solving skills and excellent communication are important in this role.
What are the key skills and qualifications needed to thrive as a field service rep, and why are they important?
To thrive as a Field Service Representative, you need strong technical troubleshooting abilities, product knowledge, and typically a relevant associate’s or bachelor’s degree. Familiarity with diagnostic tools, CRM systems, and sometimes industry-specific certifications like CompTIA A+ are often required. Excellent communication, problem-solving skills, and customer service orientation help build client trust and resolve issues efficiently. These skills are crucial for ensuring customer satisfaction, minimizing downtime, and representing the company professionally in the field.
What are some common challenges field service reps face when working onsite with clients?
Field Service Reps often encounter challenges such as troubleshooting complex technical issues in unfamiliar environments, managing client expectations, and adapting quickly to different work sites. They must also balance maintaining high-quality service with time-sensitive schedules and a significant amount of travel. Strong communication skills and adaptability are key to overcoming these obstacles and ensuring client satisfaction.
What is the difference between Field Service Rep vs Technician?
| Aspect | Field Service Rep | Technician |
|---|---|---|
| Credentials | High school diploma or equivalent; certifications vary by industry | High school diploma or technical certifications |
| Work Environment | On-site customer locations, service calls, installations | Workshops, on-site, or customer locations |
| Industry Usage | Service, maintenance, and support roles in various industries | Repair, maintenance, and technical support roles |
| Common Search/Comparison | Often compared for field-based roles involving customer interaction | Technical repair and maintenance roles |
Field Service Reps and Technicians both work in field environments and require technical skills, but Reps often focus more on customer service, sales, and installations, while Technicians primarily perform repairs and technical troubleshooting. The roles overlap in certifications and work settings, making them common points of comparison for those seeking field-based technical careers.
How to become a field service representative?
To become a field service representative, candidates typically need a high school diploma or equivalent, along with technical skills related to the industry they wish to work in. Relevant experience, such as in customer service or technical repair, and certifications like technical or safety training can improve job prospects. Strong communication skills and the ability to work independently are also important for success in this role.
Field Service Representative
New York, NY • On-site
Vixxo •
Facilities Support Services • 501 - 1,000 employees501 - 1,000 employees
Full-time
Re-posted 6 days ago
Vixxo rating
7.2
Based on 21 frontline employees who took The Breakroom Quiz
112th of 261 rated facilities management
Job description
Company Description
Be part of our growing success story!!
Vixxo is a technology-enabled asset management company that provides facility, intelligent energy and construction management services for clients with geographically-dispersed portfolios throughout North America. We work with Fortune 500 corporations within the retail, restaurant, convenience and grocery industries, leveraging data to help businesses make better decisions, streamline maintenance, gain visibility into facility investments and achieve sustained cost savings. Our team of 1,000+ associates operate out of 15 service centers throughout the US and Canada and are dedicated to providing best-in-class service to our clients and service providers.
Job Description
BE A PART OF OUR GROWTH
The Field Service Representative (FSR) position manages, monitors, and improves field service activities for assigned client base, the 7-11 convenience store chain. The geographic territory includes, southern Connecticut, NY and NJ. Serve in a consultant capacity to customer base to ensure field services are effective and customer's contractual requirements are being met. Responsible for oversight of Service Providers from various angles including but not limited to: workmanship, cost, safety, system compliance and overall customer satisfaction. Additionally, assist with Service Provider selection and ongoing training. Provide support and guidance to client and service personnel regarding on-site routine services including installation, maintenance and repair.
ABOUT THE ROLE
Qualifications
ABOUT YOU
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Be part of our growing success story!!
Vixxo is a technology-enabled asset management company that provides facility, intelligent energy and construction management services for clients with geographically-dispersed portfolios throughout North America. We work with Fortune 500 corporations within the retail, restaurant, convenience and grocery industries, leveraging data to help businesses make better decisions, streamline maintenance, gain visibility into facility investments and achieve sustained cost savings. Our team of 1,000+ associates operate out of 15 service centers throughout the US and Canada and are dedicated to providing best-in-class service to our clients and service providers.
Job Description
BE A PART OF OUR GROWTH
The Field Service Representative (FSR) position manages, monitors, and improves field service activities for assigned client base, the 7-11 convenience store chain. The geographic territory includes, southern Connecticut, NY and NJ. Serve in a consultant capacity to customer base to ensure field services are effective and customer's contractual requirements are being met. Responsible for oversight of Service Providers from various angles including but not limited to: workmanship, cost, safety, system compliance and overall customer satisfaction. Additionally, assist with Service Provider selection and ongoing training. Provide support and guidance to client and service personnel regarding on-site routine services including installation, maintenance and repair.
ABOUT THE ROLE
- Responsible for ensuring Service Providers maintain high standards of safety and operational integrity; works with Service Providers to ensure they are providing high quality work, and Company and client's expectations are being met; Includes Franchisees in the evaluation process when appropriate.
- Conducts various types of site inspections, to ensure Service Providers are adhering to the contractual requirements set forth by the Company. Inspections include but are not limited to: Site Safety Observations; Quality Inspections and perform analysis on repeat/multiple service calls that have been submitted for specific sites
- Identifies customer locations with high maintenance activities and produces recommendations that result in reduced down time and maintenance costs
- Oversee preventive and reactive maintenance and/or capital projects for designated clients
- Performs asset management including life extension repairs and planned replacement evaluations.
- Establishes and monitors preventative maintenance programs for assigned area
- Works with Operations and various client departments on remodels, capital replacements and program rollouts requiring equipment and/or contractor services.
- Represents the Company at meetings with designated customers; for internal as well as external customer meetings; deliver presentations on facilities related issues, and other requested issues.
- Maintains a high level of technical expertise in the field of construction, refrigeration, fast food equipment, electronics, utility management, etc.
- Inspects for compliance with government regulations for assigned area (i.e., health departments, environmental agencies, local/City/State/Federal Government, building codes, permits, etc.).
- As necessary, will work with internal Accounts Payable department to review and resolve invoicing issues and accounting issues, i.e. disputed
- 75 percent overnight travel
Qualifications
ABOUT YOU
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- 5 plus years of experience in facilities management or related field; field experience is preferred
- Ability to be on-call 24x7 for critical customer issues
- Possess a basic to intermediate knowledge of building HVAC, automation, life safety/fire protection systems, energy operations etc.; Maintenance or technical experience is a plus
- Have a moderate knowledge of a variety of trades such as carpentry, electrical, mechanical etc.
- Intermediate knowledge of Microsoft Word, Microsoft Excel and Microsoft Power Point
- Demonstration of leadership ability, presentation capabilities and organization skills.
- Proven ability to effectively establish priorities and develop objectives, goals and action plans to meet or exceed customer expectations within a fast paced environment
- Demonstrated strong customer focus
- Ability to operate within the company/department budget
Additional Information
All your information will be kept confidential according to EEO guidelines.
About Vixxo
Sourced by ZipRecruiter
Industry
Facilities support services
Company size
501 - 1,000 Employees
Headquarters location
Scottsdale, AZ, US
Year founded
1980