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Field Service Operations Manager Jobs in Boston, MA

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...

Perform complex field service operations with minimal guidance. * Deliver exceptional services in installation, maintenance, and repairs. * Exceed customer expectations by anticipating their needs.

OPERATIONS MANAGER JOB SUMMARY The Operations Manager is responsible for the overall coordination ... branch service operations. This position ensures that field mechanics have the resources ...

OPERATIONS MANAGER JOB SUMMARY The Operations Manager is responsible for the overall coordination ... branch service operations. This position ensures that field mechanics have the resources ...

Field Service Manager

Avon, MA · On-site

$63K - $90K/yr

... field operations and thousands of technicians across nearly 100 facilities across the country ... As a Field Service Manager you will be responsible for 8-10 technicians who you will be directing ...

... field operations and thousands of technicians across nearly 100 facilities across the country ... As a Field Service Manager you will be responsible for 8-10 technicians who you will be directing ...

OPERATIONS MANAGER JOB SUMMARY The Operations Manager is responsible for the overall coordination ... branch service operations. This position ensures that field mechanics have the resources ...

... field operations and thousands of technicians across nearly 100 facilities across the country ... As a Field Service Manager you will be responsible for 8-10 technicians who you will be directing ...

Field Service Manager

Avon, MA · On-site

$63K - $90K/yr

... field operations and thousands of technicians across nearly 100 facilities across the country ... As a Field Service Manager you will be responsible for 8-10 technicians who you will be directing ...

Home Infusion / Patient Services Position Summary The Operations Manager is responsible for ... Field staff calls and provide operational support when the DON is unavailable. Participate in ...

The Operations Manager is responsible for the overall coordination, execution, and performance of ... branch service operations. This position ensures that field mechanics have the resources ...

... branch service operations. This position ensures that field mechanics have the resources ... The Operations Manager works closely with mechanics, supervisors, account managers, customers ...

... branch service operations. This position ensures that field mechanics have the resources ... The Operations Manager works closely with mechanics, supervisors, account managers, customers ...

Home Infusion / Patient Services Position Summary The Operations Manager is responsible for ... Field staff calls and provide operational support when the DON is unavailable. * Participate in ...

Showing results 41-60

Field Service Operations Manager information

See Boston, MA salary details

$39.7K

$85.2K

$148.3K

How much do field service operations manager jobs pay per year?

As of Sep 14, 2026, the average yearly pay for field service operations manager in Boston, MA is $85,154.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,500.00 and $99,900.00 per year, depending on experience, location, and employer.

How much do field service operations managers make in the US?

Field Service Operations Managers in the US typically earn between $70,000 and $120,000 annually, depending on experience, industry, and location. Salaries can increase with certifications, leadership skills, and managing larger teams or complex operations.

What does a field service operations manager do?

A field service operations manager oversees the scheduling, coordination, and execution of on-site service activities for a company. They manage field technicians, ensure timely service delivery, optimize operational efficiency, and often use tools like service management software. The role requires strong leadership, problem-solving skills, and knowledge of industry standards and safety regulations.

What cities near Boston, MA are hiring for Field Service Operations Manager jobs?

Cities near Boston, MA with the most Field Service Operations Manager job openings:

Infographic showing various Field Service Operations Manager job openings in Boston, MA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $85,154 per year, or $40.9 per hour.

Operations Service Manager

Natick, MA • On-site

Burlington Stores
Retail • 10K+ employees

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 2 days ago. Applications are no longer accepted.


Burlington rating

4.5

Company rating: 4.5 out of 10

Based on 962 frontline employees who took The Breakroom Quiz


Job description

Position Overview
Are you a proven leader with a strong drive to succeed? Do you work well in a process-driven environment where organization and efficiency are critical to success? Are you an expert multitasker who would thrive in a high-energy environment? If so, then this might be the right opportunity for you! As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations of the store. You will serve as a role model for store associates, demonstrating and reinforcing the company's Core Values, developing trust and respect among peers and staff, building strong teams and partnerships, and driving business results. You'll coach, train and develop a team of Cashiers and Customer Service Supervisors, Receiving team members and Receiving Supervisors while also overseeing business operations to ensure our associates are delivering excellent customer service and the highest degree of professionalism.
A Day In The Life
  • Lead the Customer Service and Cashier teams, driving compliance to company policies and standards, safekeeping of company funds and property, asset protection, sales, and record keeping procedures.
  • Provide guidance to the Customer Service Supervisors to ensure they meet customer service expectations and there is smooth customer flow at the registers.
  • Manage the overall execution of operations and receiving SOPS.
  • Lead the overall receiving process which includes transfers, debits, damages, and chargebacks and partner with the Receiving Supervisor to maintain the accuracy of inventory.
  • Act as the Manager on Duty (MOD); setting the leadership example for customers, associates, and ultimately, driving results in the store.
  • Support the Store Manager and others in areas including but not limited to staffing, sourcing, interviewing, training, and succession planning.
  • Assist in the management of other store operations areas as needed.
  • Communicate effectively with the District and Regional Management teams.

You'll Come With
  • 3+ years of Retail Management or Store Operations experience at an Off Price, Big Box, Specialty or medium to large-sized, multi-unit retail organization
  • Must be able to work a flexible schedule; including early mornings, nights, weekends, and holidays as required.
  • Ability to lift and move boxes weighing up to 40 lbs.
  • Experience utilizing scheduling and reporting computer software.
  • Travel may be required from time to time.

#LI-EC1
Come join our team. You're going to like it here!
You will enjoy a competitive wage, flexible hours, and an associate discount. Burlington's benefits package includes medical, dental and vision coverage including life and disability insurance. Full time associates may also be eligible for up to 12 days of paid time off annually, up to 8 paid holidays, paid sick time in accordance with applicable law, and a 401(k) plan. We are a rapidly growing brand and provide a variety of training and development opportunities so our associates can grow with us. Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Individual pay decisions will be based on a variety of factors, such as but not limited to, qualifications, education, job-related skills, relevant experience, and geographic location.
Min-Mid $26.20 - $34.90
Posting Number R104201
Location Massachusetts-Natick
Address 321 A. Speen Street
Zip Code 01760
Pay Rate Hourly
Career Site Category Store Management
Position Category Store Management
Job Type Full-Time
Remote Type In Office/On-site
Evergreen No

What Burlington employees say

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About Burlington

Sourced by ZipRecruiter

At Burlington, we embrace the many facets of diversity that strengthen our communities where we live and work every day. If you want to grow your retail career with a caring and inclusive organization, come join the Burlington Stores team as a Customer Service Supervisor, Selling Floor Supervisor or Receiving Team Supervisor!

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Burlington, NJ, US