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Field Service Operations Manager Jobs in Boston, MA

Jetson Home

Field Operations Manager

Marlborough, MA · On-site

$118K - $130K/yr

The Field Operations Manager is responsible for ensuring that the HVAC installation teams are fully ... Train and mentor field technicians to improve workmanship, efficiency, and customer service.

ITW Instron

Service Operations Coordinator

Norwood, MA · On-site

$35 - $38/hr

The Service Operations Coordinator is a key member of the North America Service organization ... field. * Strong organizational and project coordination skills. * Ability to manage multiple ...

Socket.dev

Field Operations Manager

Marlborough, MA · On-site

$118K - $130K/yr

The Field Operations Manager is responsible for ensuring that the HVAC installation teams are fully ... Train and mentor field technicians to improve workmanship, efficiency, and customer service.

Bridj

Field Operations Manager

Boston, MA · On-site

And we're just getting started. www.bridj.com The Field Operation Manager will play the critical ... Regularly evaluate operations and design strategies that improve service * Budget the financial ...

Bridj

Field Operations Manager

Boston, MA

And we're just getting started. www.bridj.com The Field Operation Manager will play the critical ... Regularly evaluate operations and design strategies that improve service * Budget the financial ...

Bostondynamics

Field Service Engineer

Waltham, MA

$73K - $90K/yr

Collaborate across Sales, Engineering, and Service Operations to drive technical solutions and ... Customer management and communication skills with demonstrated experience in a customer support ...

Boston Dynamics

Field Service Engineer

Waltham, MA · On-site

$73K - $90K/yr

Collaborate across Sales, Engineering, and Service Operations to drive technical solutions and ... Customer management and communication skills with demonstrated experience in a customer support ...

Boston Dynamics, Inc.

Field Service Engineer

Waltham, MA · On-site

$73K - $90K/yr

Collaborate across Sales, Engineering, and Service Operations to drive technical solutions and ... Customer management and communication skills with demonstrated experience in a customer support ...

Robert Reiser & Co, Inc.

Service Manager

Canton, MA · On-site

Service Operations Support: * Assist the Regional Service Manager in the daily oversight and coordination of all field service activities within the region. * Oversee the efficient dispatch and ...

Reiser

Service Manager

Canton, MA · On-site

Service Operations Support: • Assist the Regional Service Manager in the daily oversight and coordination of all field service activities within the region. • Oversee the efficient dispatch and ...

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Showing results 21-40

All JobsField Service Operations JobsField Service Operations Manager JobsField Service Operations Manager Jobs in Boston, MA

Field Service Operations Manager information

See Boston, MA salary details

$39.7K

$85.2K

$148.3K

How much do field service operations manager jobs pay per year?

As of Sep 15, 2026, the average yearly pay for field service operations manager in Boston, MA is $85,154.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,500.00 and $99,900.00 per year, depending on experience, location, and employer.

How much do field service operations managers make in the US?

Field Service Operations Managers in the US typically earn between $70,000 and $120,000 annually, depending on experience, industry, and location. Salaries can increase with certifications, leadership skills, and managing larger teams or complex operations.

What does a field service operations manager do?

A field service operations manager oversees the scheduling, coordination, and execution of on-site service activities for a company. They manage field technicians, ensure timely service delivery, optimize operational efficiency, and often use tools like service management software. The role requires strong leadership, problem-solving skills, and knowledge of industry standards and safety regulations.

What cities near Boston, MA are hiring for Field Service Operations Manager jobs?

Cities near Boston, MA with the most Field Service Operations Manager job openings:

Infographic showing various Field Service Operations Manager job openings in Boston, MA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $85,154 per year, or $40.9 per hour.

Field Operations Manager

Marlborough, MA • On-site

Jetson Home
See more jobs at Jetson Homeexternal

$118K - $130K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 20 days ago

Job description

 
The Opportunity:

We are looking for an extremely motivated and passionate HVAC professional with field operations management who would like to be a part of an exciting new company looking to fight climate change through disrupting the residential HVAC industry. The Field Operations Manager is responsible for ensuring that the HVAC installation teams are fully supported and equipped to perform their work safely, efficiently, and to the highest quality standards. This role bridges field operations and leadership, with a focus on readiness, resource allocation, and real-time problem-solving to drive team success. As we continue to iterate the processes and procedures that ensure the highest installation quality and efficiency, this role will play an integral role by contributing to the knowledge base.

What You Will Do:
  • Ensure daily readiness of field teams by coordinating tools, equipment, vehicles, parts, and job documentation.
  • Act as the primary liaison between the field crew and internal departments such as logistics, procurement, and scheduling.
  • Conduct site visits to provide support, coaching, and quality assurance for active installation projects.
  • Monitor and enforce company safety standards and ensure compliance with local codes and regulations.
  • Identify operational obstacles and work proactively to resolve issues that impact field productivity or installation timelines.
  • Conduct pre-installation walkthroughs to ensure all project parameters
  • Maintain an up-to-date understanding of the staffing needs based on relevant business inputs.
  • Train and mentor field technicians to improve workmanship, efficiency, and customer service.
  • Review completed installations to ensure quality standards and customer expectations are met or exceeded.
  • Support warranty and rework investigations and help implement corrective action plans.
  • Provide performance feedback and assist with evaluations of field team members.
  • Collaborate with senior leadership to develop and refine operational procedures and best practices.
What You Bring:
  • Sheet Metal Worker License required
  • Master Licensed HVAC/R preferred but not required
  • Proven experience as an HVAC install team member and team lead.
  • HVAC NATE and Section 608 certification preferred.
  • 5+ years in a management role, overseeing field teams.
  • Strong knowledge of HVAC systems including heat pumps.
  • Ability to lead, coach, and motivate field personnel.
  • Ability to read blueprints and schematics.
  • Familiarity with building codes and regulations.
  • Excellent English communications and customer service skills.
  • Proficiency with scheduling software, mobile work apps, field management tools and general business tools expertise.
  • Valid driver's license and clean driving record.
  • Excellent problem-solving and organizational skills.
  • Follows all OSHA Standards

Job Type: Full-time, Permanent

Pay: $118,000 - $130,000 per annum

Benefits:
  • Dental Care, Vision Care & Life Insurance premiums fully paid by Jetson
  • Health Insurance premium 85% paid by Jetson
  • Education Support
  • Parental Leave Top Up
  • Tools Provided
  • Uniform Provided
  • Lunch Provided
  • 401k program

Work Location: In person - Marlborough, MA

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