Role and Responsibilities Role & Responsibilities The Manager, B2B Field Service Operations role oversees B2B escalations from customer and sales for service solutions requires highest attention ...
Role and Responsibilities Role & Responsibilities The Manager, B2B Field Service Operations role oversees B2B escalations from customer and sales for service solutions requires highest attention ...
Role and Responsibilities Role & Responsibilities The Manager, B2B Field Service Operations role oversees B2B escalations from customer and sales for service solutions requires highest attention ...
Role and Responsibilities Role & Responsibilities The Manager, B2B Field Service Operations role oversees B2B escalations from customer and sales for service solutions requires highest attention ...
First, the Field Service Operations leader will work to successfully deploy the Field Service Management platform for various brands across various operating groups. This role will work closely with ...
First, the Field Service Operations leader will work to successfully deploy the Field Service Management platform for various brands across various operating groups. This role will work closely with ...
First, the Field Service Operations leader will work to successfully deploy the Field Service Management platform for various brands across various operating groups. This role will work closely with ...
First, the Field Service Operations leader will work to successfully deploy the Field Service Management platform for various brands across various operating groups. This role will work closely with ...
Role and Responsibilities Role & Responsibilities The Manager, B2B Field Service Operations role oversees B2B escalations from customer and sales for service solutions requires highest attention ...
Role and Responsibilities Role & Responsibilities The Manager, B2B Field Service Operations role oversees B2B escalations from customer and sales for service solutions requires highest attention ...
Food Service Operations Manager
Dallas, TX · On-site
$60K - $65K/yr
Food Service Operations Manager Who are we : For more than 50 years, SSA has partnered with cultural attractions to design the hospitality experience journey, freeing our partners to remain mission ...
Food Service Operations Manager
Dallas, TX · On-site
$60K - $65K/yr
Food Service Operations Manager Who are we : For more than 50 years, SSA has partnered with cultural attractions to design the hospitality experience journey, freeing our partners to remain mission ...
Field Service Operations - Superintendent Engineer Summary : Trouble-shooting, maintenance and ... Act as project manager on large jobs following the communication protocol OPS-DP206 Large Repairs ...
Field Service Operations - Superintendent Engineer Summary : Trouble-shooting, maintenance and ... Act as project manager on large jobs following the communication protocol OPS-DP206 Large Repairs ...
The Manager, B2B Field Service Operations role oversees B2B escalations from customer and sales for service solutions requires highest attention along with operations support to improve brand image.
The Manager, B2B Field Service Operations role oversees B2B escalations from customer and sales for service solutions requires highest attention along with operations support to improve brand image.
Territory Operations Manager PRINCIPAL RESPONSIBILITIES ... Accountable for Industrial Crane Service profitability, field operations personnel, customer ...
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Territory Operations Manager PRINCIPAL RESPONSIBILITIES ... Accountable for Industrial Crane Service profitability, field operations personnel, customer ...
Territory Operations Manager PRINCIPAL RESPONSIBILITIES ... Accountable for Industrial Crane Service profitability, field operations personnel, customer ...
Territory Operations Manager PRINCIPAL RESPONSIBILITIES ... Accountable for Industrial Crane Service profitability, field operations personnel, customer ...
Territory Operations Manager PRINCIPAL RESPONSIBILITIES ... Accountable for Industrial Crane Service profitability, field operations personnel, customer ...
Territory Operations Manager PRINCIPAL RESPONSIBILITIES ... Accountable for Industrial Crane Service profitability, field operations personnel, customer ...
Field Service Operations - Superintendent Engineer Summary : Trouble-shooting, maintenance and ... Act as project manager on large jobs following the communication protocol OPS-DP206 Large Repairs ...
Field Service Operations - Superintendent Engineer Summary : Trouble-shooting, maintenance and ... Act as project manager on large jobs following the communication protocol OPS-DP206 Large Repairs ...
Field Service Operations - Service Engineer Summary : Provides technical service and trouble-shooting for our engines on stationary plants or sea-going vessels. As well as dismantling, checking, and ...
Field Service Operations - Service Engineer Summary : Provides technical service and trouble-shooting for our engines on stationary plants or sea-going vessels. As well as dismantling, checking, and ...
Field Service Operations - Service Engineer Summary : Provides technical service and trouble-shooting for our engines on stationary plants or sea-going vessels. As well as dismantling, checking, and ...
Field Service Operations - Service Engineer Summary : Provides technical service and trouble-shooting for our engines on stationary plants or sea-going vessels. As well as dismantling, checking, and ...
... operational teams ... This individual will work closely with Senior Field Technicians, Field Services Manager, Lonestar ...
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... operational teams ... This individual will work closely with Senior Field Technicians, Field Services Manager, Lonestar ...
Field Service Manager
Houston, TX · On-site
$80K - $105K/yr
Regional Operations Management • Direct all field service operations within the assigned region, including project scheduling, crew deployment, resource allocation, and workload balancing across ...
Field Service Manager
Houston, TX · On-site
$80K - $105K/yr
Regional Operations Management • Direct all field service operations within the assigned region, including project scheduling, crew deployment, resource allocation, and workload balancing across ...
Manager, Field Service
Dallas, TX · Remote
$98K - $150K/yr
Manage service operations, including resource planning, inventory controls, and field activity audits. * Identify opportunities to improve productivity, service revenue, and overall business ...
Manager, Field Service
Dallas, TX · Remote
$98K - $150K/yr
Manage service operations, including resource planning, inventory controls, and field activity audits. * Identify opportunities to improve productivity, service revenue, and overall business ...
Field Service Manager
Houston, TX · On-site
$130K - $140K/yr
The Field Service Manager is responsible for overseeing field service operations related to steam turbine maintenance and repairs. This role involves managing a team of technical field service ...
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Field Service Manager
Houston, TX · On-site
$130K - $140K/yr
The Field Service Manager is responsible for overseeing field service operations related to steam turbine maintenance and repairs. This role involves managing a team of technical field service ...
Food Service Operations Manager
Snook, TX · On-site
Food Service Operations Manager Position Title: Food Service Operations Manager Reports to: General Manager Responsibilities * Show dynamic leadership ability and motivate staff to exceed ...
Food Service Operations Manager
Snook, TX · On-site
Food Service Operations Manager Position Title: Food Service Operations Manager Reports to: General Manager Responsibilities * Show dynamic leadership ability and motivate staff to exceed ...
Performance & Operational Management * Establish, monitor, and drive key field service performance metrics, including: Customer response time, First-time fix rate, Time to close, Work volume ...
Performance & Operational Management * Establish, monitor, and drive key field service performance metrics, including: Customer response time, First-time fix rate, Time to close, Work volume ...
Field Service Operations Manager information
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Manager, B2B Field Service Operations
Plano, TX
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 12 hours ago
Samsung Electronics rating
6.7
Based on 50 frontline employees who took The Breakroom Quiz
Job description
Position Summary
Samsung Electronics America (SEA) is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. Across each of these areas, our work drives innovation, economic growth and workforce opportunity in the United States.For nearly five decades, Samsung has been at the forefront of technological advancements, investing over $100 billion and creating more than 20,000 jobs nationwide. Our mission? To integrate cutting-edge products, services, and AI technology to deliver smarter, sustainable, and more connected experiences that empower people to live better.
As a wholly owned subsidiary of Samsung Electronics Co., Ltd., SEA offers opportunities to work alongside global visionary thinkers and innovators who are passionate about making a difference. Explore the exciting opportunities at Samsung Electronics America and discover how you can make an impact.
To learn more, visit Samsung.com. For the latest news, visit news.samsung.com/us.
Role and Responsibilities
Role & Responsibilities
The Manager, B2B Field Service Operations role oversees B2B escalations from customer and sales for service solutions requires highest attention along with operations support to improve brand image. This has direct correlation to service reason for sale our products and gain customers loyalty. As company is heavily focusing on transforming AI driven and smart enhancement, strongly preferred candidate should have data/statistic science relative experience or degree.
- Forecasting & Inventory management via deep data research and analysis
- B2B Dedicated Parts Demand Forecasting & Building Automation Process (Data / Statistic Driven)
- Operation Support (Contact Center / Service Operation)
- Operational enhancement with AI adoption and future process development
- Special Remediation and Repair Projects
- Customer Facing Support
Minimum Qualifications:
- Bachelor's Degree with 6+ years of related experience
- Soft Skills and professionalism with internal and external stakeholders
- Service Operations knowledge
Data analysis & AI project adoption
Skills and Qualifications
#[LI WRAPPERS]
Life @ Samsung - https://www.samsung.com/us/careers/life-at-samsung/
Benefits @ Samsung - https://www.samsung.com/us/careers/benefits/
Regular full-time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 12 months), Paid Time Off, Student Loan Program (after 6 months), Wellness Incentives, and many more. In addition, regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation, based on company, division, and individual performance.
To ensure a fair and transparent recruitment process, please do not use GenAI tools during your interview unless explicitly permitted; failure to adhere to these guidelines may result in disqualification from the recruitment process.
* Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here.
At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.
* Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.
Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process
Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process.If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.
What Samsung Electronics employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Samsung Electronics
Sourced by ZipRecruiter
Industry
Appliances and electrical and electronics wholesalers, technology, communication and media and manufacturing
Company size
10,000+ Employees
Headquarters location
Ridgefield Park, NJ, US