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Field Service Operations Manager Jobs in Dallas, TX

Albertsons

Service Operations Manager

Flower Mound, TX · On-site

As a Service Operations Manager, you will oversee front‑end and service operations, ensure strong execution of company service programs, and lead teams that deliver a fast, friendly, and compliant ...

Albertsons

Service Operations Manager

Colleyville, TX · On-site

As a Service Operations Manager, you will oversee front‑end and service operations, ensure strong execution of company service programs, and lead teams that deliver a fast, friendly, and compliant ...

Albertsons

Service Operations Manager

Colleyville, TX · On-site

As a Service Operations Manager, you will oversee front-end and service operations, ensure strong execution of company service programs, and lead teams that deliver a fast, friendly, and compliant ...

Socket.dev

Service Operations Manager

Colleyville, TX · On-site

As a Service Operations Manager, you will oversee front‑end and service operations, ensure strong execution of company service programs, and lead teams that deliver a fast, friendly, and compliant ...

New

Albertsons

Service Operations Manager

Flower Mound, TX · On-site

As a Service Operations Manager, you will oversee frontend and service operations, ensure strong execution of company service programs, and lead teams that deliver a fast, friendly, and compliant ...

Albertsons

Service Operations Manager

Flower Mound, TX · On-site

As a Service Operations Manager, you will oversee front-end and service operations, ensure strong execution of company service programs, and lead teams that deliver a fast, friendly, and compliant ...

Albertsons

Service Operations Manager

Colleyville, TX · On-site

As a Service Operations Manager, you will oversee frontend and service operations, ensure strong execution of company service programs, and lead teams that deliver a fast, friendly, and compliant ...

Socket.dev

Service Operations Manager

Flower Mound, TX · On-site

As a Service Operations Manager, you will oversee front‑end and service operations, ensure strong execution of company service programs, and lead teams that deliver a fast, friendly, and compliant ...

New

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All JobsField Service Operations JobsField Service Operations Manager JobsField Service Operations Manager Jobs in Dallas, TX

Field Service Operations Manager information

See Dallas, TX salary details

$36.1K

$77.5K

$135K

How much do field service operations manager jobs pay per year?

As of Sep 10, 2026, the average yearly pay for field service operations manager in Dallas, TX is $77,538.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,900.00 and $91,000.00 per year, depending on experience, location, and employer.

How much do field service operations managers make in the US?

Field Service Operations Managers in the US typically earn between $70,000 and $120,000 annually, depending on experience, industry, and location. Salaries can increase with certifications, leadership skills, and managing larger teams or complex operations.

What does a field service operations manager do?

A field service operations manager oversees the scheduling, coordination, and execution of on-site service activities for a company. They manage field technicians, ensure timely service delivery, optimize operational efficiency, and often use tools like service management software. The role requires strong leadership, problem-solving skills, and knowledge of industry standards and safety regulations.

What cities near Dallas, TX are hiring for Field Service Operations Manager jobs?

Cities near Dallas, TX with the most Field Service Operations Manager job openings:

Infographic showing various Field Service Operations Manager job openings in Dallas, TX as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $77,538 per year, or $37.3 per hour.

General Manager, Field Service Operations

Dallas, TX • On-site

BILT Inc.
Software Development • 51 - 200 employees
Learn more about BILT Inc.external

Other

Posted 19 days ago

Job description

RSG is a modern commercial trades business built to deliver high-quality repair and maintenance services at scale. We combine skilled technicians, strong field operations, and technology to create a better service experience for our customers and a better working environment for our teams.

Our mission is to build the most trusted commercial trades company by investing in great technicians, raising the standard of service, and creating meaningful opportunities for people to grow in the trades.

RSG is hiring a General Manager, Field Service Operations to build and grow our internal HVAC/R technician program. You will own the field organization end-to-end, from technician hiring and technical standards to service operations, customer experience, and financial performance.

This is a hands-on role for someone with deep HVAC/R expertise who can build a high performing commercial service organization and replicate it across multiple markets.

What you will do:
  • Build & Lead Technicians: Build the recruiting, assessment, onboarding, and retention process for HVAC/R technicians. Hire and develop service managers, lead technicians, and field technicians through clear performance standards, ride-alongs, technical audits, coaching, and corrective action.
  • Technical & Field Operations: Establish licensing, insurance, vehicle, tool, safety, and background-check requirements, along with technical SOPs, diagnostic standards, job documentation, pricing guardrails, and escalation procedures. Own dispatch, capacity, utilization, first-time completion, callbacks, SLAs, and customer satisfaction.
  • Commercial & Financial Performance: Own the service P&L, including labour productivity, overtime, fleet, parts, warranty expense, and gross margin. Build service-sales capabilities across repairs, replacements, maintenance agreements, and account expansion, partnering with Sales and Operations on estimating, scope validation, and complex opportunities.
  • Scale Service Operations: Drive efficient service operations and determine when markets can support additional internal technicians. Build a repeatable operating model that can be successfully launched and scaled across new RSG markets.
Who You are:
  • 5+ years of HVAC/R experience and 3+ years managing technicians, dispatch, or service operations.
  • Strong commercial HVAC/R experience and the technical ability to diagnose difficult jobs and assess technician competency; residential-only experience is insufficient.
  • Proven experience hiring and developing technicians while owning key service metrics such as revenue, utilization, gross margin, callbacks, and customer satisfaction.
  • Experience selling or leading service sales, including repairs, replacements, maintenance agreements, or account expansion.
  • Must hold an active Class A HVAC/R contractor license, or equivalent unrestricted state license, required to perform and supervise commercial HVAC/R work in the state where the role is based.
  • Ability to travel approximately 25–40% and to travel between Canada and the United States.
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