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Field Service Operations Manager Jobs in Alabama

SJE

Field Service Manager

Hoover, AL · On-site

Planning and Operational Management * Customer Service When you are considering a new job, it is normal to have a ton of questions. Here are a few questions we are asked all the time. * What are the ...

SJE

Field Service Manager

Hoover, AL · On-site

We are looking for a Field Service Manager to support our Revere brand. Candidate must currently ... Planning and Operational Management * Customer Service Answering your questions: When you are ...

SJE-Rhombus

Field Service Manager

Hoover, AL · On-site

We are looking for a Field Service Manager to support our Revere brand. Candidate must currently ... Planning and Operational Management * Customer Service Answering your questions: When you are ...

SJE Inc.

Field Service Manager

Hoover, AL · On-site

Planning and Operational Management * Customer Service When you are considering a new job, it is normal to have a ton of questions. Here are a few questions we are asked all the time. * What are the ...

SpreadRite, LLC

Field Operations Manager

Mobile, AL · On-site

Training & development Field Operations Manager The Field Operations Manager is responsible for overseeing daily field operations and leading crews in the installation, maintenance, and repair of ...

Honeywell

Lead Field Service Technician

Chickasaw, AL · On-site

... operations. * 5+ years of experience managing multiple service calls, projects, or priorities in a fast-paced field service environment. * 5+ years of experience providing customer support, technical ...

NATIONS DRY OUT

Operations Manager

Montgomery, AL · On-site

$70K - $130K/yr

Ensure Service Level Agreement (SLA) compliance and client satisfaction * Monitor project progress ... Hands-on restoration field experience with the ability to effectively lead field teams and Project ...

NATIONS DRY OUT

Operations Manager

Montgomery, AL · On-site

$70K - $130K/yr

Ensure Service Level Agreement (SLA) compliance and client satisfaction * Monitor project progress ... Hands-on restoration field experience with the ability to effectively lead field teams and Project ...

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Field Service Operations Manager information

How much do field service operations managers make in the US?

Field Service Operations Managers in the US typically earn between $70,000 and $120,000 annually, depending on experience, industry, and location. Salaries can increase with certifications, leadership skills, and managing larger teams or complex operations.

What does a field service operations manager do?

A field service operations manager oversees the scheduling, coordination, and execution of on-site service activities for a company. They manage field technicians, ensure timely service delivery, optimize operational efficiency, and often use tools like service management software. The role requires strong leadership, problem-solving skills, and knowledge of industry standards and safety regulations.

What cities in Alabama are hiring for Field Service Operations Manager jobs?

Cities in Alabama with the most Field Service Operations Manager job openings:

Infographic showing various Field Service Operations Manager job openings in Alabama as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Field Service Representative (FSR) Coordinator

Madison, AL • On-site

Griffon Aerospace
51 - 200 employees
Learn more about Griffon Aerospaceexternal

Full-time

Posted 10 days ago

Job description

Field Service Representative (FSR) Coordinator

Company Overview

Griffon Aerospace is a trusted aerospace solutions provider based in Madison, Alabama, specializing in the design, development, and operation of advanced unmanned aircraft systems (UAS). Since 1995, we have delivered over 12,000 unmanned air vehicles to the Department of Defense, allied nations, and commercial customers. We pride ourselves on being a lion-hearted partner, designing, building, and flying the most capable and intelligent aerial systems that give our servicemen an unfair advantage wherever they fly.

Position Summary

Griffon Aerospace is seeking a Field Service Representative (FSR) Coordinator to manage the scheduling, deployment, and support of field service personnel supporting customer sites, flight test operations, and fielded systems. This role serves as the central point of coordination between FSRs in the field, program management, flight operations management, logistics, and engineering teams, ensuring field support activities run smoothly, on schedule, and in compliance with contract and safety requirements.

Key Responsibilities

  • Coordinate scheduling, staffing, and deployment logistics for Field Service Representatives supporting domestic and/or international customer locations
  • Serve as the primary point of contact between deployed FSRs and internal teams (program management, engineering, logistics, HR)
  • Track FSR travel, lodging, per diem, and deployment documentation; ensure compliance with company policy and contract terms
  • Maintain FSR certification, training, and readiness records; flag upcoming expirations or gaps
  • Coordinate with flight operations management to align FSR staffing levels with contract requirements and customer demand
  • Assist in onboarding new FSRs, including coordinating training schedules and required documentation
  • Monitor field reports and escalate technical or logistical issues to appropriate internal teams
  • Coordinates equipment and logistics for CONUS and OCONUS deployments/events.
  • Support audits and compliance reviews related to field service operations
  • Maintain accurate records in tracking systems (e.g., scheduling software, CRM, or ERP tools)

Required Qualifications

  • 2–5 years of experience in field service coordination, logistics, operations, or program support (aerospace/defense industry preferred)
  • Strong organizational skills with the ability to manage multiple concurrent schedules and priorities
  • Excellent written and verbal communication skills
  • Proficiency with Microsoft Office (Excel, Outlook, Word); experience with scheduling software or ERP software a plus
  • Must excel at working independently and exercise sound judgment in a fast-paced environment
  • Must be eligible to obtain and maintain a U.S. Government security clearance
  • U.S. Citizenship required

Preferred Qualifications

  • Prior experience supporting UAS, aerospace, or defense field operations
  • Familiarity with DoD travel and per diem policies
  • Experience coordinating cross-functional teams across engineering, logistics, and program management

Physical/Work Requirements

  • On-site position based in Madison, AL
  • Occasional travel may be required to support field operations or customer sites
  • Standard office environment with periodic coordination during non-standard hours to support deployed personnel across time zones

Job Location

  • Madison, Alabama, United States

Position Type

  • Full-Time/Regular

Compensation/Benefits

  • Competitive Salary/Comprehensive Benefits Package

US Citizenship Required

  • Yes

Ability to Obtain Security Clearance

  • Yes

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