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Field Service Manager Jobs in Pea Ridge, AR (NOW HIRING)

Duravant

Field Service Tech - Level 2

Springdale, AR

$30.05 - $37/hr

The Field Service Technician must be able to use his or her outstanding communication skills to work closely with customer management, supervisors, production employees, and technicians on complex ...

Logan's Roadhouse

Service Manager

Fayetteville, AR · On-site

The Service Manager will strive to deliver exceptional customer service while monitoring guest satisfaction and developing ways to improve the dining experience. The Service Manager will work to ...

Rush Enterprises

Service Manager

Lowell, AR

$90K - $140K/yr

Responsibilities The Service Manager directs an efficient and profitable service department through productive staffing, customer retention, cost controls, achievement of objectives, and maintenance ...

New

Rush Enterprises

Service Manager

Lowell, AR · On-site

$140K/yr

The Service Manager directs an efficient and profitable service department through productive staffing, customer retention, cost controls, achievement of objectives, and maintenance of service ...

New

Copeland

Project Manager

Bentonville, AR · Hybrid

You willoperatewithin a matrixed delivery organization, partnering closely with Field Services ... Manage assigned projects from initiation through closeout, ensuring delivery aligns with approved ...

Jetfuel

Client Service Manager

Fayetteville, AR · On-site

$83K - $85K/yr

Overview Our fast-growing agency is on the hunt for a Client Service Manager to join us on our ... Product sampling & field marketing programs for various beverage & snack brands * National mobile ...

Jetfuel

Client Service Manager

Fayetteville, AR

$83K - $85K/yr

Overview Our fast-growing agency is on the hunt for a Client Service Manager to join us on our ... Product sampling & field marketing programs for various beverage & snack brands * National mobile ...

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Showing results 21-40

All JobsField Service JobsField Service Manager JobsField Service Manager Jobs in Pea Ridge, AR

Field Service Manager information

See Pea Ridge, AR salary details

$25.3K

$63.3K

$114.2K

How much do field service manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for field service manager in Pea Ridge, AR is $63,335.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,400.00 and $70,400.00 per year, depending on experience, location, and employer.

How does a field service manager typically coordinate with technicians and clients to ensure timely service delivery?

A Field Service Manager is responsible for overseeing service technicians, scheduling field operations, and maintaining strong communication with clients. They regularly coordinate daily assignments, monitor progress through service management software, and address any issues that arise in the field. Successful managers also facilitate feedback between technicians and clients to resolve concerns quickly and ensure customer satisfaction. This often involves balancing resource allocation, handling urgent requests, and implementing process improvements to optimize service delivery.

What is the difference between Field Service Manager vs Service Technician?

AspectField Service ManagerService Technician
CredentialsTypically requires management experience, technical knowledge, and certifications like HVAC or electrical licensesRequires technical certifications, such as HVAC, electrical, or plumbing licenses
Work EnvironmentSupervises teams, plans service schedules, and manages client relationshipsPerforms on-site repairs, installations, and maintenance tasks
Employer & Industry UsageUsed in industries like HVAC, telecommunications, and industrial equipmentCommon in similar industries for hands-on technical work

The main difference is that a Field Service Manager oversees teams and operations, while a Service Technician focuses on performing technical service tasks. Both roles require technical certifications, but the manager role emphasizes leadership and coordination.

How much do field service managers make in the US?

Field service managers in the US typically earn a median annual salary of around $70,000 to $90,000, with higher earnings possible based on experience, industry, and location. Salaries can range from approximately $50,000 for entry-level roles to over $120,000 for senior positions or those in high-demand sectors, often supplemented by bonuses and benefits.

What is a field service manager?

Field Service Managers are professionals responsible for overseeing and coordinating field service operations, such as installation, maintenance, or repair services typically performed at customer locations. They manage teams of field technicians, ensure service quality, handle customer inquiries, and optimize schedules and resources to meet client needs. Their role often includes training staff, monitoring performance metrics, and implementing safety and compliance standards. Field Service Managers play a vital role in ensuring customer satisfaction and operational efficiency for organizations that provide on-site services.

What are the key skills and qualifications needed to thrive as a field service manager?

To thrive as a Field Service Manager, you need strong leadership abilities, technical expertise in your industry, and experience in service operations, often supported by a bachelor's degree in business, engineering, or a related field. Familiarity with field service management software, CRM systems, and scheduling tools is essential, and certifications like Certified Service Manager (CSM) can be advantageous. Exceptional problem-solving, communication, and customer relationship skills help you lead teams and ensure client satisfaction. These skills ensure efficient service delivery, high team performance, and strong customer retention in a dynamic work environment.
What cities near Pea Ridge, AR are hiring for Field Service Manager jobs? Cities near Pea Ridge, AR with the most Field Service Manager job openings:
Field Service Manager jobs near you

Field Service Tech - Level 2

Foodmate (a Duravant Company)

Springdale, AR • On-site, Remote

$30.05 - $37/hr

Full-time

Re-posted 28 days ago

Job description

Foodmate US. Inc. is a leading poultry processing equipment provider, founded by industry experts in 2010. The company launch in the U.S. was a result of a successful product line development in the manufacturing facility located in the Netherlands.
Job purpose
The Field Service Technician provides first level customer support for installed Foodmate systems and new installations. He or she should possess the skills to test, diagnose, troubleshoot, repair, and debug electro-mechanical processing equipment and related systems. The Field Service Technician must be able to use his or her outstanding communication skills to work closely with customer management, supervisors, production employees, and technicians on complex problems and assume responsibilities for continued customer satisfaction. This position requires frequent travel to customer sites to assist with installation, servicing and repair of Foodmate poultry processing equipment and related sub-systems, and equipment rebuilds. Work assignments are varied but limited in scope and complexity. This job is an attractive position for candidates who want to travel and be exposed to a wide variety of different opportunities and challenges.
Duties and responsibilities
  • Able and willing to travel up to 90% of the time to perform service-related tasks at customer sites.
  • Assist and learn from other experienced field service technicians and other company personnel
  • Troubleshoot variety of poultry processing machines and resolve mechanical, electrical, and performance issues
  • Communicate effectively with colleagues, management and customers to promote consistent product improvement
  • Be able to establish and maintain a positive, professional relationship with internal & external customer personnel
  • Document pertinent technical and customer information to facilitate an ongoing business relationship
  • Produce and submit accurate detailed service and expense reports in a timely manner
  • Proactive at learning, understanding new components and equipment design principles as they are introduced
  • Be able to identify product/service opportunities at customer sites that will enhance the customer's Foodmate relationship
  • Comply with all safety policies and procedures.
  • Train customers on operation and safety components of equipment or what has been or needs to be repaired or modified
  • Assist with any other related tasks and projects as required

Qualifications
Education & General Experience
Two-years of technical trade or equivalent experience. Course work or prior verifiable work experience with installing, troubleshooting and/or repairing electrical/pneumatic/automated/industrial equipment. Must have mechanical aptitude with ability to use various hand/power tools to install/maintain equipment. Knowledge of electrical components and understanding of electrical current flow with ability to identify and troubleshoot the same.
Required Skills
  • Must be able and willing to travel up to 90% of the time.
  • Ability and willingness to learn and apply required customer service skills.
  • Ability to learn, produce, and submit accurate service and expense reports in a timely manner.
  • Possesses a good mechanical and electrical background in a manufacturing or production environment, preferably in the food processing/manufacturing industry.
  • Preferred candidates have knowledge of automated machine controls and industrial automation technology.
  • Its crucial to be able to read and follow blueprints, machine drawings, and electrical drawings.
  • Is proficient in the use of a laptop computer, iPad and standard software.
  • Strong ability to use a variety of common power and hand tools.
  • Must be able to work safely and efficiently according to industry standards.
  • Must possess a valid drivers license and clean MVR
  • Has strong troubleshooting ability The ability to look at an entire process and determine source of problem/issue.
  • Eligible to qualify for legal passport in case of incidental International travel.

Working conditions
This job will require about 80-90% travel and may include non-traditional work hours such as weekends and holidays. Some facilities will require help on 2nd and 3rd shifts. The working conditions within a poultry processing facility can be cold or hot and damp / wet. The position will require the use of personal protection devices (ear plugs, hard hat, and eye protection). When not traveling, work will be completed from hotels, home, and/or office.
Physical requirements
This position will require extensive travel by car as well as by airplane. Lifting parts and tools up to 50 lbs. can be expected at job sites, as well as working on ladders and concrete floors.
Direct reports
None
Foodmate maintains a drug-free workplace is an equal employment opportunity (EEO) employer that evaluates qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth, and related medical conditions), age, marital status, disability, veteran status, sexual orientation, gender identity or expression, and other characteristics protected by law. The "EEO is the Law" poster is available at: https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should contact Foodmate Human Resources Department to request accommodation. In addition to federal law requirements, Foodmate complies with applicable state and local laws governing nondiscrimination in employment in every location in which the Company has facilities. Must satisfactorily pass background check, post-offer drug screen, and physical prior to employment. Foodmate participates in E-Verify.

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