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Field Service Manager Jobs in Mississippi (NOW HIRING)

The Field Service Technician diagnoses and performs standard mechanical, electrical, hydraulic, and ... Communicate job progress to Service Manager regarding special parts orders, shortages, and ...

Developing, maintaining, and managing a highly technical field service team * Support technicians by assisting with installations, preventative maintenance, warranty and post-warranty support ...

The Field Service Technician diagnoses and performs standard mechanical, electrical, hydraulic, and ... Communicate job progress to Service Manager regarding special parts orders, shortages, and ...

The Field Service Technician diagnoses and performs standard mechanical, electrical, hydraulic, and ... Service Manager • Proper use of diagnostic equipment • Perform minor and complex repairs ...

The Field Service Technician diagnoses and performs standard mechanical, electrical, hydraulic, and ... Service Manager • Proper use of diagnostic equipment • Perform minor and complex repairs ...

We specialize in transformer manufacturing, repair, recycling, and field services that keep ... Properly manage, check in/out, and care for company tools and test equipment. * Travel locally and ...

Field Service Technician

Hamilton, MS · On-site

$22.59 - $26/hr

Xylem is looking for a Field Service Technician to report to our Hamilton, MS location and service our filter press waste-water treatment equipment. What your day will look like as a Field Service ...

Your role To best serve our customers, we are increasing our presence within our field service area ... You will report to the Service Manager. * You will perform routine preventive service, troubleshoot ...

Your role To best serve our customers, we are increasing our presence within our field service area ... You will report to the Service Manager. * You will perform routine preventive service, troubleshoot ...

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Showing results 1-20

Field Service Manager information

See Mississippi salary details

$27.9K

$69.8K

$126K

How much do field service manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for field service manager in Mississippi is $69,843.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,500.00 and $77,700.00 per year, depending on experience, location, and employer.

What is a field service manager?

Field Service Managers are professionals responsible for overseeing and coordinating field service operations, such as installation, maintenance, or repair services typically performed at customer locations. They manage teams of field technicians, ensure service quality, handle customer inquiries, and optimize schedules and resources to meet client needs. Their role often includes training staff, monitoring performance metrics, and implementing safety and compliance standards. Field Service Managers play a vital role in ensuring customer satisfaction and operational efficiency for organizations that provide on-site services.

What are the key skills and qualifications needed to thrive as a field service manager?

To thrive as a Field Service Manager, you need strong leadership abilities, technical expertise in your industry, and experience in service operations, often supported by a bachelor's degree in business, engineering, or a related field. Familiarity with field service management software, CRM systems, and scheduling tools is essential, and certifications like Certified Service Manager (CSM) can be advantageous. Exceptional problem-solving, communication, and customer relationship skills help you lead teams and ensure client satisfaction. These skills ensure efficient service delivery, high team performance, and strong customer retention in a dynamic work environment.

How does a field service manager typically coordinate with technicians and clients to ensure timely service delivery?

A Field Service Manager is responsible for overseeing service technicians, scheduling field operations, and maintaining strong communication with clients. They regularly coordinate daily assignments, monitor progress through service management software, and address any issues that arise in the field. Successful managers also facilitate feedback between technicians and clients to resolve concerns quickly and ensure customer satisfaction. This often involves balancing resource allocation, handling urgent requests, and implementing process improvements to optimize service delivery.

What is the difference between Field Service Manager vs Service Technician?

AspectField Service ManagerService Technician
CredentialsTypically requires management experience, technical knowledge, and certifications like HVAC or electrical licensesRequires technical certifications, such as HVAC, electrical, or plumbing licenses
Work EnvironmentSupervises teams, plans service schedules, and manages client relationshipsPerforms on-site repairs, installations, and maintenance tasks
Employer & Industry UsageUsed in industries like HVAC, telecommunications, and industrial equipmentCommon in similar industries for hands-on technical work

The main difference is that a Field Service Manager oversees teams and operations, while a Service Technician focuses on performing technical service tasks. Both roles require technical certifications, but the manager role emphasizes leadership and coordination.

How much do field service managers make in the US?

Field service managers in the US typically earn a median annual salary of around $70,000 to $90,000, with experienced managers and those in specialized industries earning higher. Compensation can vary based on location, industry, company size, and level of experience, and often includes benefits such as bonuses and overtime pay.

What are the most commonly searched types of Field Service jobs in Mississippi?

The most popular types of Field Service jobs in Mississippi are:

What are popular job titles related to Field Service Manager jobs in Mississippi?

For Field Service Manager jobs in Mississippi, the most frequently searched job titles are:

What cities in Mississippi are hiring for Field Service Manager jobs?

Cities in Mississippi with the most Field Service Manager job openings:

Infographic showing various Field Service Manager job openings in Mississippi as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $69,843 per year, or $33.6 per hour.

Rental Field Service Technician

Thompson Machinery - Caterpillar

Columbus, MS • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago


Thompson Machinery rating

8.8

Company rating: 8.8 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

24th of 176 rated vehicle equipment hire


Job description

Rental Field Service Technician
ABOUT US
Looking for more than just a job? At Thompson Machinery, we’ve been powering progress since 1944. We are the go-to Caterpillar dealer for Middle and West Tennessee and North Mississippi. Come join a team where our mission is simple: deliver smart solutions, build lasting partnerships, strengthen the communities we call home and invest in your growth.
WHAT YOU WILL DO
Rental Field Service Technicians are responsible for preventive maintenance, diagnostics, repair, and service of Cat Rental Store rental equipment, including Caterpillar, skid steers, excavators, loaders, genie scissor and boom lifts and other allied equipment. This is a skilled field service mechanic position working largely independently and out of a company-provided field service truck, performing at a variety of customer locations and service shops. This individual will report to the Rental Store Manager or Service Manager and serve customers of the Rental Store.
ESSENTIAL DUTIES amp; RESPONSIBILITIES
  • Rental Field Service Technicians should be able to read and interpret technical instructions, safety manuals, service manuals, company policies and procedures.
  • Monitor and maintain proper fluid levels in equipment.
  • Notify customer of status, availability, or urgent concerns promptly.
  • Operate equipment after service to determine there are no leaks or need for additional service repairs.
  • Research and order parts for customer or company equipment.
  • Test after repairs to determine that the problem has been corrected.
  • Able to travel in an assigned region, and work overtime, weekends, and/or holidays, sometimes with short notice. Overnight travel may occasionally be required (averaging up to 25%).
  • Possess and maintain a current, valid state driver’s license with a current DOT medical card as required for operating service trucks and for towing.
  • Must have a basic set of industrial tools, including but not limited to industrial hand tools, air tools, torque wrenches, and multimeters.
  • Able to work flexible schedules, including nights, weekends and on-call hours as required, and must be able to work independently in remote locations.
  • May work in an environment where hazards are present.
  • Requires frequent hand use for typing, operating the phone, handling materials, and other job-related tasks.
  • Other duties as assigned.
WHAT WE EXPECT OF YOU
We all have different backgrounds, yet we all use our unique contributions to provide the highest quality of service.
BASIC QUALIFICATIONS
EDUCATION amp; EXPERIENCE
  • Field Service Technician training and/or equipment service and maintenance training through accredited technical schools, equipment dealerships or manufacturer training preferred. High school diploma required.
  • Five (5) or more years’ experience with equipment diagnostics and advanced troubleshooting on construction equipment. Candidates with limited equipment experience, but with strong engine experience will be considered.
KNOWLEDGE, TECHNICAL SKILL, amp; ABILITIES
  • Must demonstrate professionalism, integrity, adaptability, and a strong customer service focus.
  • Demonstrates a sense of urgency and self-initiative, and the personal drive to be successful.
  • Excellent communication skills.
WHAT’S IN IT FOR YOU
At Thompson Machinery, we believe that great benefits are more than just perks— they’re essential for employee well-being and success. We’ve designed a benefits package that goes beyond the ordinary, ensuring that our team members thrive both personally and professionally. Here’s an overview of our benefits, including some that set us apart from our competitors.
THE BASICS
  • Various medical plan options, including a no-cost option
  • Vision and dental insurance
  • Employer-paid short-term and long-term disability insurance
  • Employer-paid basic life insurance
  • 401k matching
  • Profit Sharing
  • 8 paid holidays annually
  • Initially up to 15 days of Paid Time Off annually with increase after five years of service
  • Employee Assistance Program (EAP)
WHAT SETS US APART
  • Competitive pay
  • Exposure to world-class CAT training and development
  • Tuition Reimbursement
  • Tool Purchase Assistance to buy high-quality tools at deep discounts
  • Annual stipend toward the purchase of work boots
  • Company Incentive Bonus Program
  • Paid Veteran holiday annually to all service members
  • Training and Development programs
  • Work uniforms and professional cleaning services
  • Financial Wellness programs
Thompson Machinery offers competitive salaries and a complete benefits package. Compensation for this position will be commensurate with candidate experience and background. Thompson Machinery is an equal opportunity employer: Minorities/Women/Veterans/Disabled.

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