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Field Service Liaison Jobs (NOW HIRING)

Beyond customer service and support, you will be required to liaison between the field support team and the customer to plan installation of equipment at new customer sites and provide follow-on ...

Field Service Engineer

Minneapolis, MN ยท On-site

$29 - $38/hr

This position will play an important role in serving as a company liaison with the customer ... Minneapolis-Saint Paul The Field Service Engineer will : ยท Play a critical role in leading ...

Field Service Technician

Kansas City, MO ยท On-site

$25 - $52/hr

HiFyve is hiring a Field Service Technician for a Manufacturing Equipment Company! Salary: $25-52 ... Serve as primary liaison between customers and internal support teams * Document all service ...

Field Service Coordinator

Forest, VA ยท On-site

$60K - $75K/yr

Serve as the primary operational liaison between Sales, Project Management, Engineering, Safety, Supply Chain, and Field Service teams. * Coordinate personnel, equipment, materials, and logistical ...

This role reports to the Quality Manager and serves as the primary liaison between customers, field ... Coordinate field service activities for switchgear installation, testing, warranty work, repairs ...

Act as liaison between company and dealer/customer * Properly care for company equipment, ensuring the field service vehicle and all field service equipment is well maintained; report all ...

Act as liaison between company and dealer/customer * Properly care for company equipment, ensuring the field service vehicle and all field service equipment is well maintained; report all ...

This role reports to the Quality Manager and serves as the primary liaison between customers, field ... Coordinate field service activities for switchgear installation, testing, warranty work, repairs ...

Field Service Technician

Chicago, IL ยท On-site

$25 - $52/hr

HiFyve is hiring Remote Field Service Technicians for a Manufacturing Equipment Company! Salary ... Serve as the primary liaison between customers and internal support teams * Document all service ...

Showing results 21-40

Field Service Liaison information

See salary details

$13

$25

$41

How much do field service liaison jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for field service liaison in the United States is $25.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.61 per hour, depending on experience, location, and employer.

What is a field service liaison?

Field Service Liaisons are professionals who act as the main point of contact between a company and its clients during the delivery of field services, such as maintenance, repairs, or installations. They coordinate communication, ensure service quality, and address any issues that arise on-site. Their role often involves scheduling service visits, relaying customer feedback to the company, and ensuring that both client expectations and organizational standards are met. This position requires strong interpersonal skills, problem-solving abilities, and a solid understanding of the technical aspects of the services provided.

How does a field service liaison typically collaborate with both customers and internal technical teams?

A Field Service Liaison serves as a vital bridge between customers in the field and the company's internal technical teams. They gather feedback, communicate customer needs, and ensure that service requests or issues are clearly understood and addressed promptly. Collaboration often involves coordinating with engineers, support staff, and management to resolve technical problems, implement solutions, and improve service delivery. This role requires strong communication skills and the ability to manage expectations on both sides while ensuring customer satisfaction.

What are the key skills and qualifications needed to thrive as a field service liaison, and why are they important?

To thrive as a Field Service Liaison, you need expertise in customer service, problem-solving, and knowledge of the relevant industry, often supported by a degree or technical training. Familiarity with field service management software, CRM systems, and mobile communication tools is important. Strong interpersonal skills, adaptability, and effective communication set high performers apart in this position. These capabilities are crucial for ensuring smooth service delivery, resolving client issues efficiently, and maintaining positive customer relationships.

What is the difference between Field Service Liaison vs Field Service Technician?

AspectField Service LiaisonField Service Technician
CredentialsTypically requires technical certifications and communication skillsRequires technical certifications and hands-on technical training
Work EnvironmentCustomer sites, offices, coordination rolesOn-site at client locations, repair and maintenance tasks
Employer & Industry UsageUsed in service industries like HVAC, telecom, and medical equipmentCommon across various technical service industries
Search & Comparison IntentUnderstanding coordination and communication rolesTechnical repair and maintenance roles

The main difference between a Field Service Liaison and a Field Service Technician lies in their focus. The Liaison primarily coordinates between clients and technicians, emphasizing communication and scheduling, while the Technician performs hands-on repairs and maintenance. Both roles require technical knowledge, but their day-to-day responsibilities and skill sets differ significantly.

What cities are hiring for Field Service Liaison jobs?

Cities with the most Field Service Liaison job openings:

What states have the most Field Service Liaison jobs?

States with the most job openings for Field Service Liaison jobs include:

What are popular job titles related to Field Service Liaison jobs?

For Field Service Liaison jobs, the most frequently searched job titles are:

Infographic showing various Field Service Liaison job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $52,098 per year, or $25 per hour.

Field Service Engineer

Los Angeles, CA โ€ข On-site

Orion Talent
Recruiting and Staffing Servicesย โ€ขย 201 - 500 employees

$35/hr

Full-time

Posted 26 days ago


Job description

Description
As a Field Service Engineer, you will provide field service support to install, conduct preventative maintenance, troubleshoot, repair, and retrofit Company products and services. Beyond customer service and support, you will be required to liaison between the field support team and the customer to plan installation of equipment at new customer sites and provide follow-on support for the operational aspects of the equipment and software. Expect to work normal daytime hours M-F, accruing 10-15 hours of overtime per week on average.
Essential Duties & Responsibilities:
  • Provide optimum customer satisfaction on all products and services.
  • Install, monitor, assess, troubleshoot, and repair equipment within your assigned area of responsibility.
  • Install and maintain wired computer networks.
  • Provide remote diagnosis/repair support.
  • Relay repetitive field service failures/equipment issues to Tier 3 specialists.
  • Complete and submit regulatory and company required documentation.
  • Represent Company at technical shows and exhibitions as required.

Must-Have Skills, Experience, and Education:
  • Ideal candidates for this position will have 4+ years of military or industry experience with electronic/electrical process equipment and controls. You will eventually gain proficiency in all the areas below, but be sure to discuss if you have any experience in these areas:
  • Previous field service/product installation experience
  • Basic wired and wireless network integration experience
  • Knowledge of basic anatomy & physiology of the eye
  • All applicants must have:
  • Skills in operation, test, maintenance, alignment, and repair procedures for electrical equipment & controls.
  • Ability to produce high quality work under pressure and within tight timelines with little to no supervision.
  • Ability to effectively communicate with customers, co-workers, and supervisors in formal & informal settings.
  • Excellent verbal and written communication skills.
  • Proficiency with the Microsoft Office Suite.
  • Dedication to the team and a sense of flexibility.
  • Ability to stand, sit, climb or balance, stoop, kneel, crouch, & crawl, frequently lift more than 25lbs.
  • Color vision and the ability to see close objects.
  • Safe driving record - Let us know if you have any drug/alcohol driving infractions before your interview.