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Field Service Engineer Lighting Control Jobs (NOW HIRING)

Actalent

Field Service Engineer

Birmingham, AL

Field Service Engineer This Field Service Engineer role focuses on providing first-line technical ... Diagnose and resolve mechanical, electrical, and control-related issues on-site, including AC and ...

FlatironDragados

Field Engineer - Lighting

Norfolk, VA · On-site

$105K/yr

As an experienced Field Engineer - Lighting, you will be the technical expert guiding our projects to success, ensuring construction work complies with all engineering standards, codes and contract ...

Orion Talent

Field Service Engineer

Orlando, FL · On-site

$57K/yr

Description As a Field Service Engineer, you will support critical power facilities with the ... Experience with power control and automation systems * Strong electrical troubleshooting skills

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Field Service Engineer Lighting Control information

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$36.5K

$71.2K

$105.5K

How much do field service engineer lighting control jobs pay per year?

As of Sep 13, 2026, the average yearly pay for field service engineer lighting control in the United States is $71,220.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $84,500.00 per year, depending on experience, location, and employer.

What does a field service engineer lighting control do?

A Field Service Engineer Lighting Control is responsible for installing, maintaining, troubleshooting, and repairing lighting control systems in commercial, industrial, or residential settings. They work directly at customer sites to ensure that lighting systems operate efficiently and meet client needs. Their duties often include system programming, conducting tests, providing technical support, and training end-users on system operation. This role requires strong technical knowledge, problem-solving skills, and the ability to work independently or as part of a team.

What are some typical challenges field service engineers lighting control face, and how can they prepare for them?

Field Service Engineers in lighting control often encounter challenges such as troubleshooting complex system malfunctions on-site, adapting to varying installation environments, and keeping up with rapidly evolving lighting technologies. To succeed, it's important to develop strong diagnostic skills, maintain up-to-date knowledge through manufacturer training, and communicate effectively with both clients and internal support teams. Flexibility and resourcefulness are key, as each project can present unique technical and logistical obstacles.

What are the key skills and qualifications needed to thrive as a field service engineer lighting control, and why are they important?

To thrive as a Field Service Engineer Lighting Control, you need a solid understanding of electrical systems, lighting controls, troubleshooting techniques, and typically an associate’s or bachelor’s degree in electrical engineering or a related field. Familiarity with technical tools such as multimeters, control software (e.g., Lutron, Crestron), and relevant certifications like NICET or manufacturer-specific credentials is often required. Excellent problem-solving skills, customer service orientation, and effective communication help you stand out in this role. These skills ensure efficient installation and maintenance, minimize downtime, and foster strong client relationships.

What is the difference between Field Service Engineer Lighting Control vs Lighting Technician?

AspectField Service Engineer Lighting ControlLighting Technician
CertificationsRelevant technical certifications, such as CEDIA or manufacturer-specific trainingBasic electrical or lighting certifications, often less specialized
Work EnvironmentOn-site installation, maintenance, and troubleshooting of lighting control systems in commercial or residential settingsInstallation, repair, and maintenance of lighting fixtures, often in event or retail environments
Employer & IndustryLighting control system providers, AV companies, electrical contractorsLighting companies, event production, retail stores

Field Service Engineers Lighting Control focus on installing and maintaining complex lighting control systems, requiring specialized technical skills and certifications. Lighting Technicians typically handle lighting fixtures and basic electrical work. Both roles work in related environments but differ in technical complexity and scope.

What are popular job titles related to Field Service Engineer Lighting Control jobs?

For Field Service Engineer Lighting Control jobs, the most frequently searched job titles are:

Infographic showing various Field Service Engineer Lighting Control job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $71,220 per year, or $34.2 per hour.

Technical Support Engineer (Lighting & Controls)

Carson, CA • On-site

DMF Lighting
Electrical Equipment, Appliance, and Component Manufacturing • 51 - 200 employees
Learn more about DMF Lightingexternal

$25 - $38/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

Key responsibilities

  • Serve as the first point of contact for technical inquiries via phone, email, live chat, or a ticketing system.

  • Troubleshoot and resolve basic product issues related to installation, configuration, and performance for lighting fixtures and control systems.

  • Escalate complex or unresolved issues to engineering teams and track their progress until resolution.

Job description

DMF Lighting is a fast-growing leader in the lighting industry, always hard at work engineering what comes next. We have an exciting opportunity in our customer solutions department for a Technical Support Engineer (Lighting & Controls)


  • Pay range is $25-38/hr (based on skills/knowledge/experience)
  • Location: onsite in Carson, CA


The Technical Support Engineer (Lighting & Controls) serves as the primary point of contact for customers seeking technical assistance with our company's lighting fixtures and digital controls. In this role, you will be responsible for providing product support, troubleshooting technical issues, and escalating problems to engineering teams. The ideal candidate is a problem-solver, excellent communicator, well organized, and has a foundational knowledge of lighting and electrical systems. This role requires limited travel (25%) to customer sites when problems cannot be diagnosed or resolved remotely.


Responsibilities

  • Serve as the first point of contact for technical inquiries via phone, email, live chat, or a ticketing system.
  • Troubleshoot and resolve basic product issues related to installation, configuration, and performance for products such as LED fixtures and lighting control systems.
  • Provide pre- and post-sales technical support to sales teams and end-users.
  • Document customer interactions, troubleshooting steps, and resolutions clearly and accurately within a ticketing system.
  • Escalate complex or unresolved issues to engineering teams and track their progress until resolution.
  • Maintain and update internal knowledge base articles and documentation for common issues and solutions.
  • Identify errors or omissions in customer facing documentation and work with relevant departments to resolve or improve.
  • Stay up-to-date with new product launches, technical specifications, and industry standards by participating in regular training sessions.
  • Assist with other technical and product-related tasks as assigned, such as creating wiring diagrams or conducting customer training.
  • Travel and assist with onsite customer service visits as required.


Qualifications

  • Education: Associate's degree or technical school certification in a related field (e.g., electronics, electrical technology) is preferred.
  • Experience: 2+ years of experience in a customer-facing role, preferably in technical support, field service, customer service, or inside sales position.
  • Technical knowledge: Basic understanding of electrical systems, LED lighting, and common troubleshooting techniques is highly desirable. Experience with lighting control systems (e.g., DMX, 0-10V, smart home controls) is a plus.
  • Customer service skills: Proven ability to provide excellent service and maintain a positive, patient, and professional attitude, especially during stressful situations.
  • Communication: Excellent written and verbal communication skills, with the ability to explain technical concepts to non-technical users.
  • Problem-solving: Strong analytical and diagnostic skills with keen attention to detail.


Company Description

DMF Lighting designs and builds industry-leading LED downlighting that sets the standard for flexibility, performance, and quality. Founded over 30 years ago, DMF has grown into a leader in the lighting industry, driven by a passion for innovation and customer service.
Our in-house engineers constantly push the boundaries of lighting, delivering products that combine exceptional performance with beautiful design. At DMF, we believe in a collaborative, forward-thinking culture that empowers our team to bring creative ideas to life and make a lasting impact. If you’re looking for a company where creativity and innovation are part of the DNA, DMF is the place for you.

DMF Lighting is proud to be an Equal Opportunity Employer.