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Field Service Engineer Iv Jobs (NOW HIRING)

About the Role This opening is for a Field Service Engineer position in the Field Service Group. This role will be responsible for Provides highly visible customer support through the performance of ...

Field Service Engineer (4+ years)

Saint Louis, MO

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

A Field Service Engineer (FSE) at Medtronic is responsible for the technical support and service of ... Requires minimum of 4 years of relevant experience. Requires high school diploma or equivalent ...

Field Service Engineer (4+ years)

Phoenix, AZ

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

A Field Service Engineer (FSE) at Medtronic is responsible for the technical support and service of ... Requires minimum of 4 years of relevant experience. Requires high school diploma or equivalent ...

Field Service Engineer (4+ years)

Las Vegas, NV

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

A Field Service Engineer (FSE) at Medtronic is responsible for the technical support and service of ... Requires minimum of 4 years of relevant experience. Requires high school diploma or equivalent ...

Field Service Engineer (4+ years)

Minneapolis, MN

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

A Field Service Engineer (FSE) at Medtronic is responsible for the technical support and service of ... Requires minimum of 4 years of relevant experience. Requires high school diploma or equivalent ...

Field Service Engineer (4+ years)

Minneapolis, MN

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

A Field Service Engineer (FSE) at Medtronic is responsible for the technical support and service of ... Requires minimum of 4 years of relevant experience. Requires high school diploma or equivalent ...

Field Service Engineer (4+ years)

Reno, NV

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

A Field Service Engineer (FSE) at Medtronic is responsible for the technical support and service of ... Requires minimum of 4 years of relevant experience. Requires high school diploma or equivalent ...

Field Service Engineer (4+ years)

Rochester, MN

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

A Field Service Engineer (FSE) at Medtronic is responsible for the technical support and service of ... Requires minimum of 4 years of relevant experience. Requires high school diploma or equivalent ...

Field Service Engineer (4+ years)

Greenville, NC

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

A Field Service Engineer (FSE) at Medtronic is responsible for the technical support and service of ... Requires minimum of 4 years of relevant experience. Requires high school diploma or equivalent ...

Field Service Engineer (4+ years)

Louisville, KY

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

A Field Service Engineer (FSE) at Medtronic is responsible for the technical support and service of ... Requires minimum of 4 years of relevant experience. Requires high school diploma or equivalent ...

Field Service Engineer (4+ years)

Las Vegas, NV

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

A Field Service Engineer (FSE) at Medtronic is responsible for the technical support and service of ... Requires minimum of 4 years of relevant experience. Requires high school diploma or equivalent ...

Field Service Engineer (4+ years)

Greenville, NC

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

A Field Service Engineer (FSE) at Medtronic is responsible for the technical support and service of ... Requires minimum of 4 years of relevant experience. Requires high school diploma or equivalent ...

Field Service Engineer (4+ years)

Columbus, OH

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

A Field Service Engineer (FSE) at Medtronic is responsible for the technical support and service of ... Requires minimum of 4 years of relevant experience. Requires high school diploma or equivalent ...

Field Service Engineer (4+ years)

Rochester, MN

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

A Field Service Engineer (FSE) at Medtronic is responsible for the technical support and service of ... Requires minimum of 4 years of relevant experience. Requires high school diploma or equivalent ...

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Field Service Engineer Iv information

See salary details

$36.5K

$71.2K

$105.5K

How much do field service engineer iv jobs pay per year?

As of Aug 17, 2026, the average yearly pay for field service engineer iv in the United States is $71,220.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $84,500.00 per year, depending on experience, location, and employer.

What is a field service engineer IV?

Field Service Engineer IVs are highly experienced technical professionals who install, maintain, and repair complex equipment, often in industries like manufacturing, medical devices, or IT infrastructure. As senior-level engineers, they handle advanced troubleshooting, provide technical guidance to junior staff, and ensure that systems operate efficiently and safely. Their responsibilities may also include customer training, field upgrades, and collaborating with engineering teams to improve product reliability. Field Service Engineer IVs typically have several years of experience and specialized certifications relevant to their field.

What types of challenges might a field service engineer IV encounter when managing multiple client sites?

As a Field Service Engineer IV, you may frequently juggle several client projects simultaneously, which can present logistical and technical challenges. Coordinating schedules, prioritizing urgent service requests, and ensuring timely resolution of complex issues require strong organizational and problem-solving skills. Additionally, you'll often serve as a technical expert and mentor for junior engineers, so balancing hands-on work with leadership responsibilities is essential. The role often involves travel and adapting to different work environments, making flexibility and effective communication key to success.

What are the key skills and qualifications needed to thrive as a field service engineer IV, and why are they important?

To excel as a Field Service Engineer IV, you need advanced technical expertise in troubleshooting, repair, and maintenance, typically supported by a bachelor's degree in engineering or a related field and significant hands-on experience. Familiarity with diagnostic tools, industry-specific software, and certifications like CompTIA or OEM training are commonly required. Strong problem-solving abilities, effective communication, and customer service orientation set top performers apart in this role. Mastery of these skills ensures timely resolution of complex technical issues, high customer satisfaction, and reliable field operations.

What is the difference between Field Service Engineer IV vs Field Service Engineer III?

AspectField Service Engineer IVField Service Engineer III
Required CertificationsTypically requires advanced certifications like Cisco, Microsoft, or vendor-specific certificationsRequires foundational certifications such as CompTIA or vendor-specific basics
Work EnvironmentOften involves complex troubleshooting, higher-level client interactions, and project managementFocuses on routine maintenance, installation, and basic troubleshooting
Employer & Industry UsageCommon in technology, telecommunications, and industrial sectorsWidely used across similar industries for entry to mid-level roles

The main difference between a Field Service Engineer IV and III lies in experience, certifications, and job complexity. The IV typically handles more advanced tasks, complex systems, and client interactions, while the III focuses on routine service and support. Both roles are essential in maintaining operational efficiency in their respective industries.

More about Field Service Engineer Iv jobs
Infographic showing various Field Service Engineer Iv job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $71,220 per year, or $34.2 per hour.

Sr. Field Service Engineer IV

Plasma-Therm LLC

Phoenix, AZ • On-site, Remote

Full-time

Posted 26 days ago


Job description

Job Type
Full-time
Description
Job Description: Senior Field Service Engineer IV (AZ / Dual-Platform Lead)
Location: Phoenix, AZ
Shift / Travel: Local Fab Support (Phoenix, AZ Area) with On-Call Rotation & Limited Overseas/Domestic Travel
Position Overview
The Senior Field Service Engineer IV (FSE IV) serves as a lead technical expert responsible for tool installation, startup, advanced troubleshooting, preventive maintenance, and modifications for advanced semiconductor capital equipment. In this high-visibility role supporting our Strategic OEM Partnership, the FSE IV will provide critical on-site support at a leading-edge semiconductor manufacturing facility in Arizona across both strategic partner wet processing product lines (Wet Etch / Clean platforms) and Plasma-Therm plasma processing equipment (e.g., PECVD and Dry Etch systems).
The ideal candidate brings deep technical expertise in chemical dispense delivery, wet processing mechanics, fluidics, high-purity piping, process temperature control, vacuum systems, and robotics, along with strong customer-facing leadership skills to manage complex fab escalations.
Key Responsibilities
1. Overseas OEM Training & Product Bring-Up
  • Complete intensive, hands-on factory training at the strategic partner's manufacturing facility in Taiwan on new pre-release wet processing/wet etch platforms.
  • Work directly with factory development engineers during sub-assembly, software configuration, and initial tool integration.
  • Help capture, review, and refine initial standard operating procedures (SOPs), maintenance protocols, and commissioning checklists for field deployment.

2. Tool Move-In, Installation & Commissioning
  • Lead and oversee on-site tool uncrating, rigging supervision, facility chemical/utility hookup verification, and system power-on for new tool deliveries in Phoenix.
  • Execute pre-commissioning checks, sensor calibrations, fluid delivery testing, and Site Acceptance Testing (SAT) to achieve fast time-to-first-wafer.
  • Interface directly with customer fab engineers, facility chemical engineering teams, and rigging contractors to maintain installation schedules.

3. Advanced Technical Troubleshooting & Dual-Platform Support
  • Perform routine preventive maintenance (PM) and unscheduled corrective maintenance across both wet etch systems and Plasma-Therm dry processing platforms under strict SLA guidelines (<2>
  • Lead root-cause failure analysis for complex chemical delivery, fluidic valves, heater control, robotic wafer transfer, vacuum, and electromechanical escalations.
  • Author and drive 8D Quality/Failure Reports to closure in collaboration with factory engineering teams in Taiwan and domestic headquarters.

4. Customer Account & Escalation Management
  • Serve as the primary technical point of contact during critical tool-down scenarios, conducting daily technical updates with customer fab management.
  • Ensure strict adherence to customer safety (EHS), cleanroom, chemical handling, and Lockout/Tagout (LOTO) protocols.
  • Mentor and train peer engineers, supporting the development of internal SOPs and training logs.

Requirements
Required Qualifications & Experience
  • Education: Associate's or Bachelor's degree in Electrical/Mechanical Engineering, Mechatronics, Semiconductor Technology, or equivalent military technical training/experience.
  • Experience: 8+ years of direct field service or equipment engineering experience in semiconductor capital equipment manufacturing or advanced wafer fabs.

Technical Skills:
  • Wet Processing / Wet Etch Expertise: Deep knowledge of liquid chemical delivery systems, high-purity chemical plumbing/valves (PFA/PVDF), dosing pumps, chemical inline heating/chilling, bath recirculation, flow meters, and liquid filtration.
  • Dry / Vacuum Systems: Proficiency with vacuum systems (turbomolecular & dry pumps, vacuum gauging) and electromechanical assemblies.
  • Hands-on experience reading complex electrical schematics, Piping & Instrumentation Diagrams (P&ID), fluidic schematics, and software diagnostic logs.
  • Strong working knowledge of cleanroom safety protocols, hazardous chemical handling (acids, bases, solvents), chemical spill protocols, and LOTO procedures.

Soft Skills:
  • Exceptional written and verbal communication skills for customer escalation management.
  • Strong problem-solving mindset using structured problem-solving methodologies (e.g., 8D, 5 Whys).
  • Ability to work independently in a fast-paced fab environment and handle high-pressure customer situations.

Preferred Qualifications
  • Prior experience with Plasma-Therm equipment (e.g., Kobus PECVD, plasma etch, PVD, Evaporator systems).
  • Prior experience working within high-volume 300mm wafer fabrication facilities.
  • Familiarity with enterprise tracking tools (e.g., Jira, Confluence, ERP platforms) for tracking service cases, tool serial numbers, and field actions.

Work Environment & Physical Requirements
  • Must be able to work inside a Class 10/100 semiconductor cleanroom environment requiring full bunny suit protocol.
  • Must be able to lift up to 50 lbs, bend, stoop, and stand for extended periods.
  • Flexibility to work varied shifts, including weekend coverage or emergency on-call rotations as customer demand dictates.