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Field Service Associate Jobs in Virginia (NOW HIRING)

Delta Star, Inc.

Field Service Coordinator

Forest, VA · On-site

$60K - $75K/yr

What You'll Do As a Field Service Coordinator, you will manage the operational planning phase of ... Associate degree in Business, Supply Chain, Operations Management, Construction Management ...

Itape

Field Service Technician

Suffolk, VA · On-site

Associate degree in a technical field (mechanical, electrical, electronics, automation, etc.) preferred. Equivalent field service experience considered. * Working knowledge of electrical and ...

Orion Talent

Field Service Engineer

Sterling, VA · On-site

$85K/yr

Description The Field Service Engineer supports mission-critical power facilities by performing ... Associate or Bachelor's degree in Electrical Engineering or related field * Strong understanding of ...

ASK Consulting

Field Service Technician

Amissville, VA · On-site

Description As a Field Service Technician, you will; represent the NCR Atleos brand, problem-solve ... Preferred Qualifications: • An associate degree is preferred. • Previous experience with NCR or ...

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Field Service Associate II-III (Semiconductor) (32470)

Manassas, VA • On-site

EBARA TECHNOLOGIES INCORPORATED
Semiconductor and Electronic Component Manufacturing • 51 - 200 employees
Learn more about EBARA TECHNOLOGIES INCORPORATEDexternal

$34 - $42/hr

Full-time

Re-posted 15 days ago

Job description

POSITION SUMMARY

Under general supervision, performs client-site servicing, repair, and/or installation of company product(s). This job may include any aspect of product field support, including system hardware and software, and systems networking.

ESSENTIAL FUNCTIONS

  • Services equipment and/or products at customer sites or service center to include all contracted preventative maintenance, unscheduled maintenance, consumable changes, installations, and start-ups. 
  • Ability to interpret operation manuals to determine the root cause of tool failures.
  • Provides documentation of preventative maintenance, downtime, issues, and time spent preparing reports for product movement and justification for on-site service. Must show proficiency in using the customer's system. 
  • Perform preventive maintenance with little supervision.
  • Ordering, expediting, and notifying customers or management when a product replacement is necessary. 
  • Diagnose mechanical, hardware, software, and systems failures using service maintenance checklists and protocols. 
  • Determines the most cost-effective repair/resolution to minimize customer downtime.
  • Provides technical support to customers on operational or maintenance of system tools and/or equipment. 
  • Act as a customer contact on technical and service-related problems. 
  • Must be able to guide other field technicians and field service engineers. 
  • Train and mentor Field service associates at levels I-II-III. 
  • Assists in all functions required for the operations of the service center. Assist and/or provide service support to other customer sites as needed. 
  • Comply with Finesse training for proper maintenance of parts usage and transactions.
  • Complies with EBARA’s safety policies, including participation in and completion of all required safety training. 
  • Maintains a clean and safe working environment compliant with Ebara and customer safety policies.
  • Performs other duties as assigned. (Non-Essential)

POSITION QUALIFICATIONS

Competency Statement(s)

  • The ability to lift 35 lbs. unassisted from the floor to waist level.
  • The ability to read and work from electrical and mechanical schematics and diagrams.
  • The ability to perform the identified essential functions of the classification, including the operation of any machinery and/or equipment that is associated with performing the essential functions.
  • The ability to perform the essential functions of the position in a cross-cultural, demanding, and dynamic environment.
  • The ability to perform the essential functions of the position without posing a direct threat of harm to him/herself, others or property.
  • The ability to adhere to EBARA personnel policies and practices, including the attendance and punctuality requirements.
  • The ability to work well under pressure, meet multiple and sometimes competing deadlines, and at all times demonstrate cooperative behavior with colleagues and supervisors.

Education

  • AS Associate of Science degree in Electronics or completion of an accredited basic electronics program or equivalent experience.

Experience

  • Preferred: Six (6) to Ten (10) years of work-related experience, preferably in the semiconductor industry.
  • Working knowledge of mechanical skills. Working knowledge of principles of semiconductor and/or vacuum technology.
  • Strong Customer Relations skills.

SKILLS & ABILITIES

  • Demonstrated ability to troubleshoot down to a component level.
  • Working knowledge of MS Office products, including Excel, Word, Outlook, and PowerPoint.
  • Strong time management skills. Self-starter.
  • Strong relationship-building skills with the ability to collaborate and work effectively with internal colleagues and customers.
  • Demonstrated teamwork and organizational skills.
  • Demonstrated excellent written and oral communication skills.
  • Provide verification of a good driving record if servicing the customer off-site

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