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Field Service Assistant Jobs in Florida (NOW HIRING)

Coverall

Administrative Assistant

Tampa, FL · On-site

$16.50 - $22/hr

The Field Service Representative will notify the Franchise Business Owner of the Customer's concerns. Office Services Assistant may call the Franchise Business Owner directly where appropriate.

Culligan

Field Service Technician

Ocala, FL · On-site

Collect payments upon completion of services. Assist with collection of past due receivables ... of your time in the field with customers. The commission plan provides the ability to earn ...

Culligan

Field Service Technician

Ocala, FL · On-site

Collect payments upon completion of services. Assist with collection of past due receivables ... of your time in the field with customers. The commission plan provides the ability to earn ...

TSC Jacobs

Field Service Technician

Tampa, FL · On-site

Field Operations Coordination • Support scheduling, dispatching, and daily coordination of field service technicians • Assist with job planning, routing, and logistics to optimize service ...

The Melting Pot

Service Assistant

Fort Myers, FL · On-site

$14 - $18/hr

SERVICE ASSISTANT Upon polling our guests, we found that our main concern was that they might be ... or business / training field is highly-desired and recommended. Food safety certification ...

altg

Field Service Supervisor

Tampa, FL · On-site

... work orders * Assist or assign assistance for technician on accounts to ensure work quality ... Field Service Revenue * Service Gross Profit * Technician Productivity and Utilization * Billable ...

altg

Field Service Supervisor

Tampa, FL · On-site

... work orders * Assist or assign assistance for technician on accounts to ensure work quality ... Field Service Revenue * Service Gross Profit * Technician Productivity and Utilization * Billable ...

altg

Field Service Supervisor

Tampa, FL · On-site

... work orders * Assist or assign assistance for technician on accounts to ensure work quality ... Field Service Revenue * Service Gross Profit * Technician Productivity and Utilization * Billable ...

altg

Field Service Supervisor

Tampa, FL

... work orders * Assist or assign assistance for technician on accounts to ensure work quality ... Field Service Revenue * Service Gross Profit * Technician Productivity and Utilization * Billable ...

Sligo Systems

Field Service Technician

Deland, FL · On-site

Field Service Technician We are seeking a motivated and technically skilled Field Service ... Follow all customer site safety requirements and company safety procedures * Assist with system ...

Sligo Systems

Field Service Technician

Deland, FL · On-site

Field Service Technician We are seeking a motivated and technically skilled Field Service ... Follow all customer site safety requirements and company safety procedures * Assist with system ...

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Field Service Assistant information

What is a field service assistant?

Field Service Assistants support technicians and engineers by helping with the installation, maintenance, and repair of equipment at customer sites. They often handle administrative tasks, prepare tools and materials, assist with basic technical duties, and ensure safety protocols are followed. This role is essential for efficient field operations and effective customer service, as they help streamline processes and support the technical team. Field Service Assistants may work in industries like telecommunications, manufacturing, or utilities.

What are the key skills and qualifications needed to thrive as a field service assistant, and why are they important?

To thrive as a Field Service Assistant, you need strong organizational skills, basic technical aptitude, and relevant experience or vocational training in maintenance or customer support. Familiarity with scheduling software, inventory management systems, and mobile communication tools is commonly required. Excellent interpersonal skills, adaptability, and problem-solving abilities help you interact effectively with clients and support field technicians. These skills ensure efficient service delivery, high customer satisfaction, and smooth field operations.

What are some common challenges a field service assistant may encounter when supporting technicians in the field?

Field Service Assistants often face challenges such as coordinating schedules for multiple service calls, adapting to last-minute changes in client needs, and ensuring that all necessary tools and parts are available for technicians. Effective communication is crucial, as you will regularly interact with both technicians and clients to confirm appointments and address any issues that arise. Being proactive, organized, and adaptable will help you navigate these challenges and support the team efficiently.

What is the difference between Field Service Assistant vs Field Technician?

AspectField Service AssistantField Technician
CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma; technical certifications often preferred
Work EnvironmentAssists in the field, supports technicians, often in customer locationsPerforms hands-on repairs, maintenance, and installations in various settings
Employer & Industry UsageUsed across industries like telecommunications, HVAC, and utilitiesCommon in similar industries, often with more technical responsibilities
Search & Comparison IntentPeople looking for entry-level support roles in field serviceIndividuals seeking technical, hands-on field work roles

While both roles operate in the field and support service delivery, a Field Service Assistant primarily provides support and assistance to technicians, focusing on customer service and logistical tasks. A Field Technician performs direct technical work, including repairs and installations. The roles often overlap in industry and environment but differ in technical responsibility and required skills.

How to become a field service assistant?

To become a field service assistant, candidates typically need a high school diploma or equivalent and good communication skills. Relevant experience in customer service, technical knowledge, or familiarity with tools and equipment can be beneficial. Some positions may require a valid driver's license and the ability to work outdoors or in various environments.

What are the most commonly searched types of Field Service jobs in Florida?

The most popular types of Field Service jobs in Florida are:

What cities in Florida are hiring for Field Service Assistant jobs?

Cities in Florida with the most Field Service Assistant job openings:

Infographic showing various Field Service Assistant job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Administrative Assistant

Tampa, FL • On-site

Coverall
Personal Services • 11 - 50 employees
Learn more about Coverallexternal

$16.50 - $22/hr

Other

Medical, Dental, Life, Retirement, PTO

Posted 7 days ago

Job description

Opportunity Details
Full Time Administrative Assistant
Tampa, Florida
To provide essential support to Regional Support Center Operations Departments by providing excellent administrative services to all Coverall regional employees and excellent customer service support to all Franchised Business Owners and their customers of that region.
The Administrative Assistant serves as the communications hub handling all incoming calls, for both the regional support center and the Franchised Business Owner's customer calls responding promptly to inquiries, requests, concerns and forwards to the appropriate Franchised Business Owner and/or Field Service Representative or by the creation of a ticket in FranSys for the Field Service Representative . Wherever possible, present additional service and consumable supply programs to Franchised Business Owner customer base.
ADMINISTRATIVE & REPORTING
  • Perform receptionist duties including answering telephones, greeting, and acknowledging all visitors courteously and promptly.
  • Assisting General Manager with potential Franchise Prospect appointment setting.
  • Assisting General Manager with correspondence as requested.
  • Ordering and completing billing for Customer supplies.
  • Ordering office supplies from GSC approved vendors.
  • Completing Franchise Owner sales proposals within 24 hours.
  • Preparing New Customer files.
  • Preparing New Franchise Owner files.
  • Entering Customer closes into FranSys.
  • Mail Distribution and filing Customer and Franchise documentation.
  • Preparation of Franchise monthly Statement packages & Franchise check disbursement.
  • Completing Accounts Payable documentation following GSC procedures.
  • Verify and perform inventory with Operations at month end.
  • Review Data Entry for accuracy prior to submitting to Regional Administrative Manager.
  • Handles incoming calls including questions and concerns from Franchise Business Owners customers and Franchise Business Owner's assigned Field Service Representative . The Field Service Representative will notify the Franchise Business Owner of the Customer's concerns. Office Services Assistant may call the Franchise Business Owner directly where appropriate.
  • Sends Welcome Email on behalf of the Franchise Business Owner to all new Customers to welcome them to the Coverall System.
  • Enters new customers into Staples Advantage website for future potential supply sales.
  • Documents all Customer Contacts in FranSys and creates Tickets for the Field Service Representative as required.
  • All cancellation emails/notices/phone calls will be entered as a ticket to the appropriate Field Service Representative and or Regional Admin Manager with attached supporting documents.
  • Manage timeliness of ticket resolution and report to General Manager of outstanding tickets. Manage review of open tickets at weekly Operations Meeting.
  • Office Services Assistant will be the main POC for national account service requests and forward the requests to the appropriate Field Service Representative . Office Service Assistant may handle request where appropriate.
  • Office Services Assistant may make Outbound Calls on behalf of the Franchise Business Owner to Local Customers based on requirements set by the Customer.
Requirements
  • High school or equivalent
  • Work experience should include a minimum of 1-year administrative support and customer service.
  • Solid oral and written communication skills
  • Computer data entry skills a must
  • Proficient with MS OFFICE
  • Detail oriented
  • Strong team player, reliable
  • Energetic, friendly, and outgoing personality
What We Bring to the Table:
  • Career Ladder and advancement opportunities- Company policy of "promote from within"
  • Paid holidays and vacation, personal time off
  • Comprehensive benefit package including medical, dental, disability, life, and 401K
  • Tuition assistance program
  • Referral bonus
    Equal Opportunity Employer - vets/disabled.

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