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Field Operations Manager Jobs in Hamilton, ON (NOW HIRING)

Smarter Alloys

Operations Manager

Cambridge, ON

Qualifications & Experience * 5+ years of experience in manufacturing operations, production management, or related fields. * Expertise in lean manufacturing, process optimization, and production ...

Rentokil Initial

Operations Manager

Ottawa, ON · On-site

Operations Manager will be responsible for training, leading and developing a team of service ... field routing, client Quality Control audits, and account management Requirements Bachelor's degree ...

Rentokil Initial

Operations Manager

Ottawa, ON · On-site

Operations Manager will be responsible for training, leading and developing a team of service ... Monitoring and adjusting scheduled appointments for efficiencies, field routing, client Quality ...

Fedcap

Operations Manager

Hamilton, ON

CA$82K - CA$100K/yr

Position Summary The Operations Manager provides strategic and operational leadership for Fedcap Canada's corporate operations, ensuring efficient, compliant, and scalable business processes that ...

The Fedcap Group

Operations Manager

Hamilton, ON

CA$82K - CA$100K/yr

Position Summary The Operations Manager provides strategic and operational leadership for Fedcap Canada's corporate operations, ensuring efficient, compliant, and scalable business processes that ...

The Fedcap Group

Operations Manager

Hamilton, ON

CA$82K - CA$100K/yr

Position Summary The Operations Manager provides strategic and operational leadership for Fedcap Canada's corporate operations, ensuring efficient, compliant, and scalable business processes that ...

The Fedcap Group

Operations Manager

Hamilton, ON

CA$82K - CA$100K/yr

Position Summary The Operations Manager provides strategic and operational leadership for Fedcap Canada's corporate operations, ensuring efficient, compliant, and scalable business processes that ...

Easterseals

Operations Manager

Hamilton, ON

CA$82K - CA$100K/yr

Position Summary The Operations Manager provides strategic and operational leadership for Fedcap Canada's corporate operations, ensuring efficient, compliant, and scalable business processes that ...

The Fedcap Group

Operations Manager

Hamilton, ON

CA$82K - CA$100K/yr

Position Summary The Operations Manager provides strategic and operational leadership for Fedcap Canada's corporate operations, ensuring efficient, compliant, and scalable business processes that ...

The Fedcap Group

Operations Manager

Hamilton, ON

CA$82K - CA$100K/yr

Position Summary The Operations Manager provides strategic and operational leadership for Fedcap Canada's corporate operations, ensuring efficient, compliant, and scalable business processes that ...

The Fedcap Group

Operations Manager

Hamilton, ON

CA$82K - CA$100K/yr

Position Summary The Operations Manager provides strategic and operational leadership for Fedcap Canada's corporate operations, ensuring efficient, compliant, and scalable business processes that ...

Sky Zone LLC

Operations Manager

Mississauga, ON

Operations Reports to: General Manager FLSA: Exempt _____ WHO WE ARE: At Sky Zone , our mission is to enrich lives through the power of boundless play - whether that's on the trampoline court, behind ...

OPENLANE

Operations Manager

Ottawa, ON · On-site

CA$77K - CA$90K/yr

We are seeking an Operations Manager with experience in automotive reconditioning and general operations. You will be part of the senior leadership team responsible for providing overall direction ...

Wajax

Operations Manager

Mississauga, ON · On-site

CA$97K - CA$120K/yr

Manage branch operations to achieve company targets and to ensure branch activities support a safe and productive atmosphere. Key Accountabilities * Prepare and administer annual budgets and monthly ...

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Field Operations Manager information

What is a field operations manager?

A field operations manager oversees the field staff, or the employees who work outside of the office. Depending on the industry, field operations managers may work with employees who market, sell, and merchandise a company's products, or with field operators who drive and operate heavy machinery. As a field operations manager, your job duties include training employees, coordinating tasks, monitoring performance, setting operational goals, evaluating progress, managing budgets, and reporting to upper-level management. The qualifications for a career as a field operations manager include a bachelor’s degree and several years of experience in the industry in which you wish to work.

What are the key skills and qualifications needed to thrive as a field operations manager, and why are they important?

To thrive as a Field Operations Manager, you need strong leadership, project management, and problem-solving abilities, often supported by a bachelor's degree in business, operations, or a related field. Proficiency with field management software, scheduling tools, and possibly certifications like PMP or Six Sigma are commonly required. Excellent communication, adaptability, and decision-making skills set top performers apart in this role. These competencies are crucial for effectively overseeing field teams, ensuring operational efficiency, and delivering successful project outcomes.

What are some common challenges faced by field operations managers, and how can they be effectively addressed?

Field Operations Managers often encounter challenges such as coordinating dispersed teams, ensuring consistent communication, and adapting quickly to unexpected issues on-site. Effective use of digital management tools, regular team briefings, and clear protocols for reporting and escalation can help address these challenges. Building strong relationships with both field staff and headquarters ensures smoother operations and faster problem resolution, while ongoing training keeps teams aligned with company standards and safety regulations.

What is the difference between Field Operations Manager vs Field Supervisor?

AspectField Operations ManagerField Supervisor
ResponsibilitiesOversees multiple projects, manages teams, develops strategies, and ensures operational efficiencyDirectly supervises on-site workers, manages daily tasks, and ensures safety and quality
Required CredentialsTypically requires a bachelor's degree and management experienceOften requires relevant technical certifications and experience in the field
Work EnvironmentOffice-based with site visits; strategic planningPrimarily on-site, hands-on supervision
Industry UsageCommon in construction, utilities, and infrastructure sectors

The main difference between a Field Operations Manager and a Field Supervisor lies in scope and responsibilities. The manager oversees multiple projects and teams, focusing on strategy and efficiency, while the supervisor manages daily on-site activities and direct workers. Both roles require relevant experience, but the manager typically has broader credentials and a higher-level focus.

More about Field Operations Manager jobs

What cities near Hamilton, ON are hiring for Field Operations Manager jobs?

Cities near Hamilton, ON with the most Field Operations Manager job openings:

Field Operations Manager jobs near you
Infographic showing various Field Operations Manager job openings in Hamilton, ON as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 12% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Senior Manager, Retail Training & Field Operations

Samsung Semiconductor, Inc.

Mississauga, ON • On-site

CA$120K - CA$165K/yr

Full-time

Medical, Dental, Life

Posted 7 hours ago

Posted today

Samsung Electronics rating

6.7

Company rating: 6.7 out of 10

Based on 50 frontline employees who took The Breakroom Quiz

127th of 159 rated electronics manufacturers

Job description

Position Summary

At Samsung Electronics Canada, we take pride in the creativity and diversity of our talented people - they are at the forefront of everything we do. Their skillset and mindset drive our continued success. We want the best of the best at Samsung to join our team, not just those who fit into our Culture but those who will ADD to our Culture and make Samsung an even better place to work.
Did we catch your attention yet?
If you want to work for one of the most recognized brands in the world and one of the Top 100 Employers in Canada...and have a ton of fun.... then please keep reading!
Our Perks:
Fantastic employee discount on all Samsung products
Competitive Salary and Performance based incentive plan for all levels
Employer paid Medical and Dental coverage from day one
Group RRSP plan that helps you save for the future
Free on-site gym to get your sweat on
Subsidized Cafeteria; including free Starbucks coffee/latte machine
Tuition Reimbursement to keep you learning/Access of Samsung U for 24/7 online learning
Employee Referral program- we want great talent like you!
Virtual Pet Care-to ensure the well-being and health of your beloved furry companions!
Additional Well Being Days for better work life-balance!
The Senior Manager of Retail Training & Field Operations is a pivotal leader responsible for driving the success of Samsung's mobile division in Canada. You will be tasked with crafting and executing a world-class retail training and field operations strategy that resonates across all carrier and national retail partners. Your mission is to win the hearts and minds of retail sales associates, transforming them into passionate advocates for the Samsung brand. The ideal candidate will blend deep retail experience with operational excellence to drive continuous improvement and ensure Samsung's leadership in a competitive, fast-paced industry.

Role and Responsibilities

Essential Duties and Responsibilities:

Strategy & Program Execution

  • Training Strategy:Define, build, and execute a comprehensive training strategy for all carrier and national retail partners to elevate product knowledge and sales skills.
  • Field Force Strategy:Develop and implement the annual field force strategy to drive improvements in in-store sales / market share, and visual merchandising compliance.
  • Product Launch Excellence:Lead the creation of best-in-class product launch training and demo experiences that excite and empower retail sales associates.

Leadership & Agency Management

  • Field Force Management:Manage the third-party field force agency, establishing clear KPIs and performance targets to ensure operational excellence and continuous improvement.
  • Brand Advocacy:Oversee ambassador and sales-assist programs, creating scorecards and performance metrics to maximize impact and ROI.
  • Global & Cross-Functional Collaboration:Serve as the primary liaison with global retail counterparts and internal sales, marketing, and product teams to ensure strategies are aligned with overarching business objectives.

Analytics, Operations & Budgeting

  • Data-Driven Insights:Act as the voice of the field by gathering market intelligence and using automation tools to translate survey data into actionable insights for the business.
  • Vendor & Budget Oversight:Manage and optimize the annual training and field program budget, ensuring all investments are aligned with strategic goals.
  • AI & Automation:Leverage AI and automation tools to enhance operational effectiveness, improve data analysis, and streamline reporting.

Skills and Qualifications

Requirements

Education:

  • Bachelor's degree in business, or marketing or related field.

Knowledge:

  • Leadership: Experience managing retail teams and/or agency field force programs.
  • Analytical Skills: Strong ability to analyze data sets, identify trends, and translate metrics into action plans. Identify areas of improvement & automation.
  • Communication: Exceptional presentation, written, and verbal communication skills. Ability to influence and build consensus across all levels of the organization.

Experience:

  • 5-7 years in retail operations, field sales management, or corporate training, preferably within the consumer electronics, telecommunications, or technology sectors.

The salary range for this role is expected to be between $120,000 to $165,000 and reflects base salary only. Actual pay will be determined based on a number of factors and may vary depending on job-related knowledge, competencies, qualifications, relevant skills and experience. This posting is for a current job vacancy.

The total rewards package for a Regular Full-Time employee may include a variable incentive, savings matching (RRSP/TFSA/NRSP), extended health and dental benefits with spending accounts, wellness and well-being benefits, development opportunities, and other employee perks.

Samsung is an equal employment opportunity employer.

Samsung has an accommodation process in place and provides accommodations for job applicants with disabilities as appropriate. Assessment and selection materials and procedures can be made available in accessible formats and methods as appropriate. If you require a specific accommodation because of disability or medical need, please let us know when selected to take part in our recruitment process so that reasonable arrangements can be made for the appropriate accommodations to be in place as you move through our process.

We thank you for your interest in working for Samsung. Only candidates selected for an interview will be contacted.

Please note that we reserve the right to remove or modify job postings at any time.

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