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Field Case Manager Jobs in Holly Ridge, NC (NOW HIRING)

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How much do field case manager jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for field case manager in Holly Ridge, NC is $26.44, according to ZipRecruiter salary data. Most workers in this role earn between $25.19 and $28.75 per hour, depending on experience, location, and employer.

What is a field case manager?

Field Case Managers are professionals who coordinate care and services for individuals recovering from illnesses or injuries, often in workers’ compensation or disability cases. They work in the field, meeting clients in their homes, workplaces, or healthcare settings to assess needs, develop care plans, and ensure clients receive appropriate medical treatment and support. Their goal is to facilitate recovery, help clients return to work or daily activities, and serve as a liaison between clients, healthcare providers, employers, and insurers. Field Case Managers require strong communication, organizational, and problem-solving skills.

What skills and qualifications are needed to thrive as a field case manager?

To thrive as a Field Case Manager, you need a background in nursing, social work, or rehabilitation, typically supported by a relevant degree and professional licensure or certification (such as CCM or CRC). Familiarity with case management software, electronic health records, and communication platforms is essential for coordinating care and documentation. Strong interpersonal skills, problem-solving abilities, and empathy help build trust with clients and collaborate effectively with healthcare providers and insurers. These competencies ensure efficient care coordination, improved patient outcomes, and effective resource utilization in complex, real-world situations.

What are common challenges faced by field case managers, and how can they be addressed?

Field Case Managers often encounter challenges such as coordinating care across multiple providers, managing a high caseload, and addressing the complex needs of clients in diverse environments. To overcome these obstacles, strong organizational skills, effective communication, and the ability to adapt quickly to changing situations are essential. Building strong relationships with healthcare providers and community resources also makes it easier to advocate for clients and ensure their needs are met efficiently.

What is the difference between Field Case Manager vs Medical Case Manager?

AspectField Case ManagerMedical Case Manager
CredentialsTypically requires nursing or social work licensure, certifications varyOften requires nursing, social work, or healthcare-related certifications
Work EnvironmentCommunity settings, patient homes, insurance sitesHospitals, clinics, insurance companies
Employer & IndustryInsurance companies, healthcare providers, government agenciesInsurance companies, healthcare organizations, third-party administrators
Primary FocusAssessing patient needs in the field, coordinating care, ensuring complianceManaging medical claims, coordinating treatment plans, advocating for patients

In summary, Field Case Managers primarily work in the community, focusing on patient assessments and care coordination outside clinical settings. Medical Case Managers typically operate within healthcare facilities or insurance companies, concentrating on medical claims and treatment management. Both roles require healthcare-related credentials and involve patient advocacy, but their work environments and daily responsibilities differ significantly.

How do you become a field case manager?

To become a field case manager, typically you need a relevant bachelor's degree such as nursing, social work, or healthcare administration, along with experience in case management or healthcare settings. Certification as a Certified Case Manager (CCM) or similar credential can enhance job prospects, and strong communication and organizational skills are essential for success in the role.

What job categories do people searching Field Case Manager jobs in Holly Ridge, NC look for?

The top searched job categories for Field Case Manager jobs in Holly Ridge, NC are:

What cities near Holly Ridge, NC are hiring for Field Case Manager jobs?

Cities near Holly Ridge, NC with the most Field Case Manager job openings:

Field Case Manager jobs near you

Non-Medical Case Manager

Zeiders Enterprises

Camp Lejeune, NC • On-site

$18.75 - $24/hr

Full-time

Re-posted 2 days ago

Job description

Job Title: Non-Medical Case Manager

Zeiders is an industry leader in military and family support. Our company's reputation is based on providing top quality service with exceptional, dedicated employees. This approach has earned client confidence and repeat business from satisfied customers. Located in Woodbridge, VA, Zeiders’ employees support clients worldwide in behavioral health, military family resiliency, work-life education programs, and related services. We seek individuals with strong passion for what we do and our commitment to quality service.

Summary - This is a contingent opportunity and would begin work upon the contract award.

The Wounded Warrior Call Center (WWCC) provides assistance services for wounded, ill, and injured (WII) Marines, Sailors attached to Marine units, and their family members, throughout all phases of the recovery process and the transition to veteran status or return to active duty.

Non-Medical Case Managers (NMCM) provide extended support, and outreach calls for non-complex, non-medical case management in situations where issues or concerns of the Marine and their family cannot be adequately resolved during their initial Customer Care Representative (CCR) phone call. NMCMs work cases until all issues have been resolved before transferring them back to the CCR for continued outreach and support.

Essential Duties and Responsibilities

  • Provide financial, administrative, personal, and transitional support and assistance for non-complex cases, as well as other issues that may arise during care, recovery or community reintegration
  • Maintain and work cases until all issues have been resolved before transferring them back to the CCR for continued outreach and support
  • May provide 120-day post End of Active Services (EAS) support for a Recovering Service Member (RSM) whose case was supported by a Recovery Care Coordinator (RCC) while on active duty or are determined by the Government to require additional transition support
  • Capture the concerns/issues of the WII Marine and properly document this information in the Marine Corps Wounded Ill and Injured Tracking Systems (MCWIITS)

Supervisory Responsibilities   

  • This position has no supervisory responsibilities

Required Qualifications

  • Bachelor’s Degree combined with 3 years’ experience working with the federal government or non-medical case management field OR High School Diploma combined with at least 5 years’ experience associated with non-medical case management or related field identifying needs and pairing with resources and providing guidance to service members
  • Counseling experience or similar work in civilian community service settings
    • Strong interpersonal communication skills set including negotiating skills
    • Excellent oral and written communication skills
    • Knowledge of Marine Corps culture
    • Understands the significance of the cultural bond and Marine ethos needed when dealing with Marines
    • Proficiency in Microsoft Office Suite software and demonstrated ability to use software to prepare management reports and provide information
    • Strong data entry/typing skills with a high degree of accuracy

Preferred Qualifications

  • Prior experience in a similar role with the WWCC
  • Experience working in a call center or contact center
  • Familiarity with the military-specific community resources

 Other Requirements 

  • Ability to successfully complete a pre-employment and government background investigation to include FBI fingerprints
  • This position requires access to U.S. Government facilities and systems. U.S. Citizenship, a valid driver's license, transportation, and auto insurance are required

Competencies 

To perform the job successfully, an individual should demonstrate the following competencies:

  • Ability to work both independently and as part of a team.
  • Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
  • Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
  • Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
  • Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
  • Time Management – Effectively prioritizes tasks, manages workload, and meets deadlines while maintaining accuracy and quality of work.

Physical Demands: Works in office areas.  Sits, stands, bends, lifts, and moves intermittently during working hours. Uses computer, telephones, copiers, printers and other office equipment. The employee must occasionally lift and/or move up to 10 pounds. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment: The noise level in the work environment is usually quiet.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Zeiders Enterprises, Inc. is an Equal Opportunity Employer

Compensation is based on geographic location and experience. Wages are available upon request.

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