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Field Adjuster Remote Jobs in Tennessee (NOW HIRING)

Symmetry

Remote Sales Part time Full time

Nashville, TN · Remote

... Insurance Field. Responsibilities: What We Offer: Full Training, Mentoring and Support PROVEN ... Adjuster, Customer Service Currently have a license to sell insurance or are willing to obtain one ...

MEM

Senior Claims Representative (Remote)

Columbia, TN · On-site +1

$109K/yr

... adjusters. * Review escalated claims and provide actionable feedback. * Support workforce development and succession planning. Qualifications: * Bachelor's degree in business or related field ...

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Field Adjuster Remote information

What is a field adjuster remote?

A Field Adjuster Remote is an insurance professional who investigates and evaluates insurance claims outside of a traditional office, often working from home and traveling to claim sites as needed. They assess property damage, interview claimants and witnesses, and determine the validity and value of insurance claims. Remote field adjusters use technology to document findings, communicate with clients, and process claims efficiently while maintaining flexibility in their work location.

How does a remote field adjuster typically coordinate with team members and clients while working off-site?

Remote Field Adjusters regularly use digital tools such as video conferencing, cloud-based claims management systems, and secure email to stay connected with their teams and clients. Collaboration often involves virtual meetings to discuss complex claims, share updates, and resolve issues. While fieldwork is performed independently, adjusters must maintain clear communication with supervisors, underwriters, and policyholders to ensure claims are processed accurately and efficiently. Strong organizational and self-management skills are essential to balance site visits, documentation, and remote collaboration.

What are the key skills and qualifications needed to thrive as a field adjuster remote, and why are they important?

To thrive as a Field Adjuster Remote, you need strong analytical skills, knowledge of insurance policies and claims processes, and typically a bachelor's degree or relevant adjuster license. Familiarity with claims management software, digital inspection tools, and sometimes drone technology is common in this role. Excellent communication, time management, and problem-solving abilities help you effectively interact with clients and manage investigations independently. These skills ensure accurate claims assessment, efficient case resolution, and high customer satisfaction in a self-directed, remote environment.

What is the difference between Field Adjuster Remote vs Field Claims Examiner?

AspectField Adjuster RemoteField Claims Examiner
Required CredentialsInsurance license, adjuster certificationInsurance license, claims handling certification
Work EnvironmentRemote, on-site visits to claim sitesRemote, office or claims center
Employer & Industry UsageInsurance carriers, independent adjusting firmsInsurance companies, third-party administrators
Common Search & Comparison IntentUnderstanding remote field claims workUnderstanding claims review and processing

The main difference between a Field Adjuster Remote and a Field Claims Examiner lies in their work environment and responsibilities. Field Adjuster Remote primarily involves inspecting and assessing damage at claim sites remotely or on-site, requiring field visits and physical assessments. In contrast, a Field Claims Examiner reviews and processes claims from an office or remotely, focusing on documentation and decision-making. Both roles require insurance licensing and related certifications, but their daily tasks and work settings differ significantly.

What cities in Tennessee are hiring for Field Adjuster Remote jobs?

Cities in Tennessee with the most Field Adjuster Remote job openings:

Field Adjuster Remote jobs near you

Mechanical Claims Adjuster

Endurance Warranty Services, LLC

Nashville, TN • Remote

$21.64 - $23/hr

Full-time

Posted 5 days ago

Endurance Warranty rating

6.0

Company rating: 6.0 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

285th of 309 rated insurance

Job description

Job Summary

Ready for a change? Bring your mechanical background to Endurance and use your automotive knowledge in a professional remote environment. The Mechanical Claims Adjuster is responsible for investigating, evaluating and negotiating minor to complex vehicle repair claims and accurately determining coverage and liability (based on the reported fact scenario). You will be measured on your ability to provide accurate benefit and adjustment amounts on claims and reach fair, efficient claims resolutions while managing costs in accordance with policies and procedures.

Key Responsibilities:

  • Adjudicate and authorize claims within your dollar-limit authority. Ensure the accuracy of coverage information when responding to inquiries by providing customer clarity on coverage and financial commitment.
  • Successfully handle an average of 50-70 inbound calls daily from repair centers and Endurance Customers/Contract Holders.
  • Review and determine claims based on the reported fact scenario given by the repair facility submitted through the online portal.
  • Collect and verify all diagnostic information provided by the repair facilities. Respond to inquiries while providing information and explanations regarding Endurance's various levels of coverage.
  • Manage Workflow – Process and complete all requests and documents in accordance with established processes and procedures.
  • Achieve and maintain agreed-upon metrics within the scheduled time. Establish, develop, and maintain positive business and customer relationships.
  • Being interactive and communicative with management and co-workers in a visible manner is an essential function of the job; therefore, camera usage is required for training, team meetings, and meetings with management.
  • Other duties as assigned or as business needs arise.

Key to Success:

  • High school Diploma or equivalent work experience.
  • 1-2 years working at a dealership and/or independent auto repair shop.
  • 1-2 years of automotive repair procedures, processes, parts, and repair costs
  • 1-2 years of proven success negotiating and problem-solving
  • Ability to efficiently understand contracts/policies/procedures and apply them accordingly.
  • Must be able to communicate effectively with contract holders/customers, agents, dealers, internal staff, and upper management.
  • Experienced in ProDemand, Alldata, and Carfax is a plus
  • Call-center experience is a plus
  • Powersports (motorcycles, ATVs, UTVs, and personal watercraft) experience is a plus

The candidate(s) offered this position will be required to submit to a background investigation. Endurance Warranty is an E-Verify Company.

Compensation Ranges - $21.64-$23 Hourly

Our Benefits Include:

  • Paid training
  • Work From Home Opportunity
  • Computer Equipment Provided
  • 401(k) with company match after 90 days of employment
  • Medical, Dental, and Vision Insurance
  • Voluntary Life Insurance
  • Internet Stipend
  • Paid Time Off
  • Holiday Pay

Learn more about life at Endurance—connect with us on LinkedIn, Facebook, Instagram, and Twitter.

Equal Employment Opportunity
Endurance Warranty Services is proud to be an equal-opportunity employer. We celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Our differences are what make us better together. Endurance Warranty is an E-Verify Company.
About Endurance
Endurance Warranty has been honored with multiple Stevie Awards for being a great place to work, and we're growing rapidly. We're a fast-paced company offering limitless opportunities to grow your career. Thanks to our dedicated employees, we provide best-in-class auto repair coverage to customers across the country, protecting people from unexpected and costly breakdowns for almost 15 years. At Endurance, we embrace the entrepreneurial spirit, and you'll play a role in shaping this dynamic industry. We offer great pay, amazing benefits, and the opportunity to learn and grow.
When you work for Endurance, you're working for a company that cares about you and your future. We empower employees to lead, drive change and give back where they work and live. Our people are our greatest strength, and we're proud to work as a diverse team to serve our customers and our community.

Therefore, we've been honored as a top place to work, including multiple StevieⓇ Awards for the best workplace and great employer. For the last several years, Endurance has also earned a spot-on Selling Power's "50 Best Companies to Sell For" and consistently makes industry lists from Crain's and Inc. magazine for our continuous and significant growth. Experts in the industry recognize that our employees care as well—Consumer Affairs highly recommends Endurance, and our customers highly rate us on Google, Trustpilot, and other major online review sites.

Come accelerate your career with us. We'll give you the tools you need to succeed at work and the flexibility to enjoy life outside of your job.

What Endurance Warranty employees say

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