ZipRecruiter

Log In

1

Fidelity Financial Customer Associate Jobs in Delaware

Continental Finance

Customer Care Associate

Wilmington, DE · Hybrid

$14 - $19.50/hr

Continental Finance Company specializes in credit card options for those consumers with less than perfect credit. We are seeking a Customer Care Associate to support our Credit Protection team.

Wawa, Inc.

Customer Service Associate

Smyrna, DE · On-site

$15.50 - $19.25/hr

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by ... financially, physically, and emotionally. At Wawa, extensive benefits are available to Wawa ...

Wawa

Customer Service Associate

Middletown, DE · On-site

$15.50 - $19.25/hr

As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by ... financially, physically, and emotionally. At Wawa, extensive benefits are available to Wawa ...

Wawa, Inc.

Customer Service Associate

Middletown, DE · On-site

$15.50 - $19.25/hr

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by ... financially, physically, and emotionally. At Wawa, extensive benefits are available to Wawa ...

Wawa

Customer Service Associate

Bridgeville, DE

$15.50 - $19.25/hr

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by ... financially, physically, and emotionally. At Wawa, extensive benefits are available to Wawa ...

Wawa

Customer Service Associate

Newark, DE · On-site

$15.50 - $19.25/hr

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by ... financially, physically, and emotionally. At Wawa, extensive benefits are available to Wawa ...

Wawa, Inc.

Customer Service Associate

Millsboro, DE · On-site

$15.50 - $19.25/hr

As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by ... financially, physically, and emotionally. At Wawa, extensive benefits are available to Wawa ...

Wawa, Inc.

Customer Service Associate

Middletown, DE · On-site

$15.50 - $19.25/hr

As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by ... financially, physically, and emotionally. At Wawa, extensive benefits are available to Wawa ...

Wawa, Inc.

Customer Service Associate

Georgetown, DE · On-site

$15.50 - $19.25/hr

As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by ... financially, physically, and emotionally. At Wawa, extensive benefits are available to Wawa ...

Wawa

Customer Service Associate

Seaford, DE

$15.50 - $19.25/hr

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by ... financially, physically, and emotionally. At Wawa, extensive benefits are available to Wawa ...

Wawa, Inc.

Customer Service Associate

Camden, DE · On-site

$15.50 - $19.25/hr

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by ... financially, physically, and emotionally. At Wawa, extensive benefits are available to Wawa ...

Wawa, Inc.

Customer Service Associate

Wilmington, DE · On-site

$15.50 - $19.25/hr

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by ... financially, physically, and emotionally. At Wawa, extensive benefits are available to Wawa ...

Wawa, Inc.

Customer Service Associate

Millsboro, DE · On-site

$15.50 - $19.25/hr

As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by ... financially, physically, and emotionally. At Wawa, extensive benefits are available to Wawa ...

Wawa

Customer Service Associate

Wilmington, DE

$15.50 - $19.25/hr

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by ... financially, physically, and emotionally. At Wawa, extensive benefits are available to Wawa ...

next page

Showing results 1-20

All JobsFidelity Financial Customer Associate JobsFidelity Financial Customer Associate Jobs in Delaware

Fidelity Financial Customer Associate information

See Delaware salary details

$18.5K

$51K

$75.6K

How much do fidelity financial customer associate jobs pay per year?

As of Jul 24, 2026, the average yearly pay for fidelity financial customer associate in Delaware is $51,009.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $62,100.00 per year, depending on experience, location, and employer.

What is the difference between Fidelity Financial Customer Associate vs Fidelity Financial Advisor?

AspectFidelity Financial Customer AssociateFidelity Financial Advisor
CredentialsHigh school diploma or equivalent; FINRA licensing often requiredFINRA Series 7 and 63 licenses; bachelor's degree often preferred
Work EnvironmentCall centers, branch offices, client support teamsClient meetings, financial planning sessions, advisory offices
Employer & Industry UsageEntry-level support role within Fidelity's retail banking and investment servicesClient-facing role providing personalized financial advice within Fidelity

The Fidelity Financial Customer Associate primarily handles client inquiries and support, requiring basic licensing and focusing on customer service. In contrast, the Fidelity Financial Advisor provides personalized financial planning and investment advice, requiring advanced licenses and certifications. Both roles are integral to Fidelity's client service but differ significantly in responsibilities and qualifications.

What are the key skills and qualifications needed to thrive as a Fidelity Financial Customer Associate, and why are they important?

To excel as a Fidelity Financial Customer Associate, you need a solid understanding of financial products, excellent customer service skills, and typically a bachelor’s degree in finance, business, or a related field. Familiarity with CRM systems, financial planning software, and relevant licenses such as the Series 7 and 63 are often required. Outstanding communication, active listening, and problem-solving abilities help build client trust and resolve issues efficiently. These competencies are crucial for providing accurate guidance, maintaining compliance, and fostering positive client relationships in a fast-paced financial environment.

What are some common challenges faced by Fidelity Financial Customer Associates, and how can new hires prepare for them?

Fidelity Financial Customer Associates often face the challenge of managing a high volume of client inquiries while ensuring each interaction is personalized and accurate. Balancing multiple tasks—such as troubleshooting account issues, explaining financial products, and meeting performance metrics—can be demanding, especially during peak periods. New hires can prepare by developing strong communication skills, staying organized, and familiarizing themselves with Fidelity's product offerings and internal systems. Training programs and ongoing support from experienced colleagues help associates overcome these challenges and grow professionally within the team.

What is a Fidelity Financial Customer Associate?

A Fidelity Financial Customer Associate is a front-line representative who assists Fidelity Investments clients with their financial accounts and investment inquiries. They provide customer service, answer questions about products and services, help with account management, and may guide clients through online tools or basic transactions. Associates play a key role in ensuring a positive customer experience by resolving issues efficiently and providing reliable information. They often serve as the first point of contact for clients seeking support or information about their investments. This role requires strong communication skills and a good understanding of financial products and services.
What are popular job titles related to Fidelity Financial Customer Associate jobs in Delaware? For Fidelity Financial Customer Associate jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Fidelity Financial Customer Associate jobs in Delaware look for? The top searched job categories for Fidelity Financial Customer Associate jobs in Delaware are:
What cities in Delaware are hiring for Fidelity Financial Customer Associate jobs? Cities in Delaware with the most Fidelity Financial Customer Associate job openings:
Fidelity Financial Customer Associate jobs near you
Infographic showing various Fidelity Financial Customer Associate job openings in Delaware as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $51,009 per year, or $24.5 per hour.
Financial Consultant - Greenville, DE

Financial Consultant - Greenville, DE

Fidelity Investments

Greenville, DE • On-site

Full-time

Posted 21 days ago

Fidelity Investments rating

8.8

Company rating: 8.8 out of 10

Based on 269 frontline employees who took The Breakroom Quiz

9th of 150 rated financial services

Job description


Note: Fidelity will not provide immigration sponsorship for this position.
The Role
Working in our Investor Center, you will engage face-to-face with your clients, providing mentorship and personalized planning, while helping expand the reach of the firm's brand. Fidelity provides a business model with an existing client base and institutional feeders of business that is unmatched in the industry. We fully support you with an open architecture product platform and top resources in the financial industry, while you nurture relationships with an existing client base. At Fidelity, we empower professional growth, flexibility and support thus enabling long-term success for you and our clients.
The Expertise and Skills You Bring
  • Proven success in building relationships, uncovering needs, and recommending solutions
  • FINRA Series 7 & 66 licensed and hold appropriate state registrations, OR ability to acquire Series 66 upon hire
  • Ability to present complex solutions to a knowledgeable client base while building rapport and credibility
  • Degree or equivalent experience and/or other professional certifications are helpful; if you do not already have a CFP or degree, our Tuition Reimbursement program can help you acquire one
  • Ability to thoughtfully introduce clients to different investment strategies and bring together additional client assets while engaging in positive, client-centered discussions
  • Coachable, collaborative, and curious are key attributes
  • Committed to delivering an outstanding customer experience with a passion for seeing others thrive
  • Motivated by results and finding solutions, takes initiative and exceeds customer expectations
  • Extensive knowledge of investment solutions

The Team
Fidelity's greatest advantage is our people, and we believe it is important to approach life holistically. We offer a competitive total rewards package, including a stable base salary, to recognize associate achievements.
Our benefit programs are designed to help you and your family strike the right balance. We offer training in-branch, regionally, nationally, and virtually to help you with all aspects of your business. You will not fail due to a lack of training or onboarding!
Fidelity's Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.
Certifications:
Series 07 - FINRA, Series 66 - FINRA
Category:
Sales
Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

What Fidelity Investments employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply