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Fiber Installation Technician Jobs (NOW HIRING)

IQ Fiber

Fiber Installation Technician

Gainesville, FL · On-site

Position Summary IQ Fiber is seeking a Fiber Installation Technician responsible for the installation, Wi-Fi router configuration, testing, and customer acceptance of IQ Fiber's FTTH service. This ...

IQ Fiber

Fiber Installation Technician

Gainesville, FL · On-site

Position Summary IQ Fiber is seeking a Fiber Installation Technician responsible for the installation, Wi-Fi router configuration, testing, and customer acceptance of IQ Fiber's FTTH service. This ...

Internet Provider Solutions, LLC

Be Seen First

Fiber Installation Technician

Williamsburg, VA · On-site

$1.8K - $3.0K/wk

The Fiber-to-the-Home Installation Technician is responsible for the end-to-end installation, activation, maintenance, and troubleshooting of fiber optic services for residential customers. Job ...

Urgent

Internet Provider Solutions, LLC

Be Seen First

Fiber Installation Technician

Williamsburg, VA · On-site

$1.8K - $3.0K/wk

The Fiber-to-the-Home Installation Technician is responsible for the end-to-end installation, activation, maintenance, and troubleshooting of fiber optic services for residential customers. Job ...

Urgent

Mastec

Fiber Installation Technician

Weddington, NC · On-site

$22 - $23/hr

The Fiber Installation Technician is responsible for installing, modifying, repairing, and disconnecting cable services, including video, data, and telephone. This role performs hands on field work ...

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Fiber Installation Technician information

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$15

$27

$45

How much do fiber installation technician jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for fiber installation technician in the United States is $27.80, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $31.49 per hour, depending on experience, location, and employer.

What challenges do fiber installation technicians face and how can they prepare for them?

Fiber Installation Technicians often encounter challenges such as working in varied and sometimes adverse environments, troubleshooting connectivity issues, and managing tight installation schedules. Technicians may need to crawl into small spaces, work outdoors in different weather conditions, and interact with customers to explain technical issues. Preparing by staying up to date with the latest fiber optic technologies, honing problem-solving skills, and maintaining strong communication abilities can help technicians handle these challenges effectively and deliver excellent service.

What is the difference between Fiber Installation Technician vs Cable Installer?

AspectFiber Installation TechnicianCable Installer
CertificationsFiber optic certifications, OSHA safety trainingBasic electrical and safety certifications
Work EnvironmentOutdoor and indoor fiber optic cable installation, often in new construction or infrastructure projectsIndoor and outdoor cable setup, including TV, internet, and phone lines
Industry UsageTelecommunications, internet service providersCable TV, internet, and telecommunications providers
Job FocusInstalling, splicing, and testing fiber optic cables for high-speed data transmissionInstalling and connecting coaxial or Ethernet cables for various services

While both roles involve cable installation, Fiber Installation Technicians specialize in fiber optic cables, requiring specific certifications and working primarily in telecommunications infrastructure. Cable Installers focus on coaxial and Ethernet cables for TV and internet services. The roles overlap in installation environments but differ in technical complexity and cable types.

What is a fiber installation technician?

Fiber Installation Technicians are skilled professionals responsible for installing, maintaining, and repairing fiber optic cables that deliver high-speed internet, television, and phone services. They work both indoors and outdoors, setting up new lines, troubleshooting connectivity issues, and ensuring optimal network performance. Their job often involves interacting with customers, using specialized tools, and following safety protocols to handle delicate fiber optic equipment. Fiber Installation Technicians play a key role in expanding and maintaining modern telecommunications infrastructure.

What skills and qualifications are needed to be a fiber installation technician?

To thrive as a Fiber Installation Technician, you need a solid understanding of telecommunications systems, fiber optic cabling, and basic electrical knowledge, usually supported by a high school diploma or technical certification. Familiarity with tools like OTDRs, splicing machines, and testing equipment, as well as certifications such as FOA or ETA, is highly valued. Strong problem-solving skills, attention to detail, and effective communication help technicians excel when troubleshooting and interacting with customers. These skills ensure safe, accurate installations and reliable service, which are critical for customer satisfaction and network performance.
More about Fiber Installation Technician jobs
What states have the most Fiber Installation Technician jobs? States with the most job openings for Fiber Installation Technician jobs include:
What job categories do people searching Fiber Installation Technician jobs look for? The top searched job categories for Fiber Installation Technician jobs are:
Fiber Installation Technician jobs near you

Fiber Installation Technician

IQ Fiber

Gainesville, FL • On-site

Full-time

Posted 17 days ago

Job description

A Smarter Career Choice
The Internet is now the heartbeat of our home, but too often internet service is frustrating and unreliable. IQ Fiber was created to offer 100% fiber-optic fast internet, transparent pricing, and attentive customer service to deliver a Smarter internet experience. As part of the rapidly growing IQ Fiber team, your contributions will directly affect our success. Your work matters here.
We're looking for energetic, collaborative, and customer-focused talent with the ability to proactively move our business forward. In return, you'll find a place where your voice matters. You'll find a team who works hard and has fun. And, if you're like us, you'll know you made a Smarter career choice.
Position Summary
IQ Fiber is seeking a Fiber Installation Technician responsible for the installation, Wi-Fi router configuration, testing, and customer acceptance of IQ Fiber's FTTH service. This role also responds to internet service calls, service changes, and disconnects.
The successful candidate will have strong interpersonal skills and enjoy working directly with customers in their home or business. This role requires experience with the installation and repair of fiber broadband services in both indoor and outdoor settings, along with a working knowledge of GPON, related terminals, and equipment.
Essential Duties and Responsibilities
  • Perform assigned fiber internet installations and resolve service tickets following established company, industry (TIA/EIA, ANSI, BICSI), and safety codes, standards, and procedures.
  • Set up initial Wi-Fi networks and diagnose and resolve technical hardware and software issues involving internet and Wi-Fi connectivity.
  • Perform basic fiber splicing and maintenance activities with working knowledge of GPON and related terminals and equipment.
  • Utilize company systems and tools to proactively identify and resolve potential issues before marking installs or service calls complete; document all actions, quality measures, readings, and resolutions in the installation order or service ticket.
  • Meet or exceed individual and team key performance metrics including install completion, quality, CSAT, and Mean Time to Resolution (MTTR).
  • Interact with customers in a professional manner, effectively communicating IQ Fiber's products and services to foster positive relationships.
  • Coordinate and communicate with internal teams, including dispatch, to complete job assignments and meet company service objectives.
  • Arrive on time to job sites in professional attire with all required safety gear, tools, parts, CPE, and installation materials needed to complete assigned work.
  • Operate and maintain all assigned vehicles and equipment within company safety and brand standards, ensuring vehicles are stocked with required materials at all times.

Required Qualifications
  • Minimum 6 months of fiber optics installation and maintenance experience and 2+ years of broadband installation and maintenance experience; working knowledge of GPON, related terminals and equipment, and basic fiber splicing required, or equivalent experience.
  • Must have and maintain a valid driver's license, auto insurance, and a satisfactory driving record.
  • Ability to set up Wi-Fi networks and diagnose and resolve technical hardware and software issues related to internet and Wi-Fi connectivity with strong problem-solving skills.
  • Ability to utilize company systems and tools to proactively identify issues, document actions and resolutions, and navigate multiple platforms to complete work assignments.
  • Ability to meet or exceed key performance metrics including install completion, quality, CSAT, and MTTR.
  • Ability to interact professionally with customers and coordinate effectively with internal teams.
  • Ability to maintain a professional image and adhere to all company safety and brand standards.
  • Ability to lift, push, and/or carry up to 75 pounds repeatedly; must be capable of safely ascending and working on an OSHA-approved ladder at heights up to 30 feet.
  • Ability to work scheduled and unscheduled overtime and respond to after-hours callouts in varying weather conditions.

What Success Looks Like
  • Fiber internet installations and service tickets are completed efficiently and accurately, with all work meeting company, industry, and quality standards for reliable service.
  • Internet and Wi-Fi connectivity issues are diagnosed and resolved using strong troubleshooting skills, restoring service quickly and minimizing customer disruption.
  • Customers and internal teams are communicated with clearly and professionally throughout every installation and service call, ensuring customers are informed and satisfied from start to finish.
  • All work performed, test results, and resolutions are documented accurately in company systems in a timely manner, supporting data integrity and reliable service records.
  • Safety standards are consistently followed in the field, with vehicles, tools, and materials kept in ready condition to support efficient, incident-free work on every job.

Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
IQ Fiber is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Applicants must be currently authorized to work for any U.S. employer on a full-time basis. We do not sponsor, transfer, or support employment visa status or work authorization extensions for any position.

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