Festival Operations Manager Jobs in Colorado (NOW HIRING)

Company Overview:

Kick off your exciting career in Event Security with Allied Universal Event Services, the go-to leader in crowd management and event staffing. Dive into the action at sports stadiums, concerts, festivals, and convention centers, and thrive on the energy of being where it all happens. Join a lively team that services thousands of venues each year, ensuring safety and fun for everyone. Enjoy the perks of flexible part-time work that fits your lifestyle-ideal for students, retirees, or anyone seeking a dynamic job. We offer job opportunities in event staff, security, and operations. Join our welcoming, collaborative, and innovative team, and benefit from a range of perks depending on your role and hours. At Allied Universal, every day brings a new adventure. Ready to make your mark in the event industry? Join us and be part of the excitement!

Allied Universal is hiring a Event Staff - Operations Support (Hybrid). The Event Staff - Operational Support team member is primarily responsible to assist in all aspects of event day preparation and execution. However, as needed this position is also responsible for providing branch-level recruiting, new hire onboarding functions, scheduling, and logistics support.

RESPONSIBILITIES:

• Assist in all aspects of event day preparation and execution In partnership with the branch and event management team
• Allow appropriate entry into each venue, may collect and/or scan tickets, verify wristbands and badges, direct traffic coming in and out of the venue
• Demonstrate an understanding of the policies, procedures and regulations of different venues, facilities, and events
• Initiate a genuine, friendly, and personal greeting to our guests as they arrive at the facility entrance, aisle, concourse area or other location and offer a sincere "thank you" to complete each guest encounter
• Provide guests with helpful directions and/or suggestions that will enhance their entertainment experience; ensure interactions with guests include a smile and use of a natural speaking voice, including natural inflection and a friendly tone
• Support Human Resources/Recruiting Team with the conducting of New Employee Orientation sessions
• Conduct application of any state required license training
• Utilize iCIMS recruiting software to process new applicants
• Assist in the scheduling of interviews for prospective employees
• Attend periodic relevant recruitment activities, such as job fairs, recruitment programs, etc. with Regional Recruiter on an as-needed basis
• Assists with applicant tracking and with generating hiring reports
• Print badges for new hire employees
• Assist with various administrative duties as assigned by the Branch management team, Recruiting and Human Resources, or Regional Vice President
• Schedule and confirm appropriate supervision and team members for each individual event; practices, promote, and ensure "Smart Scheduling"
• Ensure each position/event is scheduled with a qualified licensed employee
• Immediately communicate with the Branch Manager any concerns such as shortages, failure to schedule, personnel concerns, etc.
• Capably utilize ABI for scheduling and to produce reports
• Meet all contractual scheduled hours for event/site assigned to the Account Manager/Branch Manager
• Schedule employees to work at the events/sites where openings exist
• Build jobs into scheduling system
• In partnership with the Branch Management team support the document retention and archiving processes
• Support orientation and training of new employees on scheduling procedures
• Assist with the distribution and transportation of logistics items, (i.e., water, radios, uniforms) as well partnering with branch leadership to maintain an accurate inventory count on a monthly basis to prevent lost equipment, and transportation of deliverance of equipment
• Attend staff meetings/event close out meetings and training sessions as needed
• May drive company vehicle to transport equipment to the various work sites as needed

QUALIFICATIONS:

• High School diploma or equivalent
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
• Prior work experience in a fast-paced administrative environment
• Work history must include:
• Excellent organizational skills that include the ability to multi-task and prioritize work
• Strong consultative, analytical, and problem-solving skills
• Ability to communicate effectively with leadership
• Outstanding oral and written communication skills
• Able to concentrate on details, work under deadline pressures, apply sound logic and judgment, and prioritize tasks and responsibilities
• Able to focus and multi-task in a busy environment, with the ability to successfully handle stressful situations in a calm and professional manner
• Able to effectively manage multiple interactions with diverse personalities and engage them to perform at optimum levels
• Highly proficient and fully functional in all Microsoft Office applications and able to effectively utilize all available office management technology

PREFERRED QUALIFICATIONS:

• Associate's degree or higher in Education, Business, Criminal Justice, Human Resources, Security Management, or a closely related field
• Prior human resources, recruiting, scheduling or logistics experience in a service industry business
• Work experience conducting applicant sourcing, interviewing job applicants, and conducting employee onboarding in a high-volume setting

BENEFITS:

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Enrollment in our company's 401(k)plan, subject to eligibility requirements
• Eight paid holidays annually, five sick days, and four personal days
• Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.