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Ferry Operation Manager information

What is the difference between Ferry Operation Manager vs Ferry Captain?

AspectFerry Operation ManagerFerry Captain
CredentialsRelevant certifications, management experienceMarine licenses, captain certifications
Work EnvironmentOffice-based planning, overseeing operationsOnboard vessel, navigating and operating ferry
Employer & Industry UsageTransport companies, port authoritiesFerry operators, maritime companies
Search & Comparison IntentManagement, operations, oversightNavigation, vessel operation, safety

The Ferry Operation Manager focuses on overseeing ferry services, managing staff, and ensuring smooth operations. In contrast, the Ferry Captain is responsible for navigating and operating the vessel safely. Both roles require maritime certifications, but their daily tasks and work environments differ significantly.

What are popular job titles related to Ferry Operation Manager jobs?

For Ferry Operation Manager jobs, the most frequently searched job titles are:

Infographic showing various Ferry Operation Manager job openings in the United States as of September 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution.

Maintenance Technician - Puerto Rico Ferry (Metro)

San Juan, PR • On-site

Hornblower
Travel Arrangement Services • 10K+ employees
Learn more about Hornblowerexternal

Full-time

Re-posted 24 days ago

Key responsibilities

  • Perform preventative maintenance, equipment service, fluid changes, filter replacements, and cleaning of vessels and facilities as directed by the Port Engineer.

  • Assist with tasks such as filling water, bunker fuel, connecting and disconnecting shore power, and minor engineering repairs.

  • Monitor and ensure safety procedures are followed during all maintenance and operational activities.

Hornblower rating

6.6

Company rating: 6.6 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

Job description

Hornblower Group is a global leader in experience and transportation. Spanning a 100-year history, Hornblower Group's portfolio of international offerings includes water- and land-based experiences and ferry and transportation services. City Experiences, Hornblower Group's premier experience division, offers dining and sightseeing cruises and walking and food tours through the City Cruises, Walks, and Devour brands. City Ferry, part of Hornblower Group's Ferry and Transportation Division, is the largest private operator of high-speed passenger and vehicle ferries in the United States, carrying more than 10 million passengers annually and operating services including NYC Ferry, Puerto Rico Ferry, and other regional ferry systemsHornblower Group's subsidiaries include Hornblower Marine, which provides vessel outhaul and maintenance services at Bridgeport Boatworks in Bridgeport, Connecticut, and Seaward Services, Inc., a full-service shipping, waterfront logistics and management company that specializes in the operation and maintenance of government and commercial vessels. Additionally, Anchor Operating System, LLC, a Hornblower Group subsidiary and independent entity, provides reservation, ticketing and website integration services for clients in the transportation, tourism and entertainment industries. Today, Hornblower Group's global portfolio covers over 10 countries, over 50 U.S. cities and serves more than 20 million guests annually. Headquartered in Orlando, Florida, Hornblower Group's additional corporate offices reside in San Francisco, California; Boston, Massachusetts; Chicago, Illinois; London, United Kingdom; New York, New York; Dublin, Ireland; and across Ontario, Canada. For more information, visit hornblowercorp.com.
Position Summary:
The Maintenance Technician is primarily responsible for conducting preventative maintenance as directed by the Port Engineer.
Duties and Responsibilities:
  • Safety First. Be an active advocate of, and participant in, the Safety Culture. Safety shall always remain the highest priority.
  • Remain true to and champion the Company's RESPECT Core Values and Code of Conduct.
  • Consider reliability and efficiency regarding Company operations.
  • Support overall state of safety and security for the project site.
  • Demonstrate practical knowledge of all phases of shipboard safety procedures and knowledge of location and use of all firefighting and safety equipment (i.e., fire extinguishers, life preservers, work vest).
  • Use proper Personal Protective Equipment (PPE).
  • Compliance with Safety Data Sheets (SDSs) (as required).
  • Report safety-related concerns.
  • Accept tasks for tasks from the Port Engineer and Port Captain and plan/implement execution
  • Fluid changes, equipment service, filter changes, clean and generally improve facilities, vessels and equipment as required by the Port Engineer.
  • Ensure all aspects of safety during task execution.
  • Utilize power tools to accomplish designated tasks.
  • Maintain supplies, tools, and parts inventories.
  • Use of approved hazmat required for paints, solvents, & cleaning agents.
  • Assist with filling water, bunker fuel, connecting, and disconnecting shore power as directed.
  • Perform cleaning and custodial tasks of the vessels and property, including maintenance tasks as assigned and minor engineering repairs as directed.
  • Work to achieve the highest levels of performance and productivity.
  • Monitor and assist in the maintaining the Preventative Maintenance Program.
  • Monitor the completion of maintenance and repair tasks by Company personnel and outside contractors.
  • Ensure all aspects of safety during task execution.
  • Understand the Employee Handbook and adhere to policies.
  • Comply with rules and regulations contained in the crew handbook and as directed by supervisor including, but not limited to:
    • Report to work on time and ready for duty.
    • Ensure that the proper uniform is worn, and grooming standards are met.
  • Complete required administrative forms clearly and accurately.
  • Understand and comply with the Safety Management System (SMS). Ensure that maintenance personnel and shipboard engineers do as well.
  • Understand and comply with Ship Instructions (SIs).
  • Maintain Crew Qualification binder.
  • Understand and comply with HELM operating procedures.
  • Collaborate with other HMS personnel to remain attentive to regulatory requirements and alert to regulatory changes.
  • Assist in ensuring compliance with all applicable local, state, and federal safety and environmental regulations.
  • Seek clarification and support when there is a question.
  • Present professional level of customer service and appearance to all clients, both internal and external.
  • Requisition supplies, tools and other resources from Port Engineer and Port Captain as needed.
  • Report all deficiencies to the Port Engineer.
  • Additional job duties as assigned.

Requirements & Qualifications:
  • HS Diploma.
  • Valid Transportation Worker Identification Credential (TWIC Card), and/or ability to obtain and maintain.
  • Valid First Aid/CPR Certification, and/or ability to obtain and maintain.
  • Valid Driver's License.
  • Copy of DD214, if Veteran status.
  • General Mechanical knowledge required.
  • Minimum one (1) year experience with general mechanics and electrical systems.
  • Previous marine experience or watch standing preferred.
  • Proven track record of working successfully in a team environment.
  • Ability to use independent judgment and discretion to develop and execute innovative solutions to crew management and morale issues.
  • Logically and independently plan, organize, and complete work assignments.
  • Demonstrate well-developed interpersonal skills.
  • Set and achieve high standards of performance.
  • Demonstrate initiative and be able to make progress on multiple assignments under time constraints.
  • Good verbal and written communication skills.
  • Ability to effectively interact with fellow employees.
  • Ability to work in fast-paced, quickly changing environment.
  • General computer skills.
  • Must be at least 18 years of age.
  • Submit to and pass alcohol and drug tests as mandated by the USCG including but not limited to pre-employment, random, reasonable suspicion, and post-accident/incident testing

The RESPECT Service System embodies our mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.
EEO / Disabled / Protected Veteran Employer. Hornblower is proud to be an Equal Employment Opportunity employer. We offer equal employment opportunities to all qualified individuals and prohibit discrimination and/or harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military status, disability (physical or mental), medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, as a federal, state, and local contractor, Hornblower complies with government regulations, including affirmative action responsibilities for qualified individuals, where and as they apply. The company also participates in the E-Verify program in certain locations.

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