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Ferry Mate Jobs (NOW HIRING)

Red Hospitality & Leisure

... the ferry. This includes scheduling and planning with the Lead Captain and first mate. * Maintain awareness of Coast Guard regulations related to receiving and organizing manifests for vessel ...

Lake Express

Steward(2026)

Milwaukee, WI · On-site

$14.75 - $20.25/hr

... during ferry operations. Minimum Qualifications: * Ability to pass a background check and drug ... Teamwork is vital, as you will work closely with the vessel Captain, ship's Mate and crew, Manager ...

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Ferry Mate information

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How much do ferry mate jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for ferry mate in the United States is $25.78, according to ZipRecruiter salary data. Most workers in this role earn between $24.04 and $26.92 per hour, depending on experience, location, and employer.

What jobs pay $3,000 a day?

Ferry mates typically do not earn $3,000 a day; such high daily earnings are usually associated with specialized roles like executive consultants, high-level corporate executives, or certain medical specialists. These positions often require advanced skills, certifications, or extensive experience and may involve long hours or high responsibility levels.

What are the key skills and qualifications needed to thrive as a Ferry Mate, and why are they important?

To thrive as a Ferry Mate, you need a solid understanding of maritime operations, navigation, and vessel safety protocols, often supported by relevant maritime certifications such as a Merchant Mariner Credential (MMC) and STCW endorsements. Familiarity with onboard communication systems, navigation equipment, and safety management systems is typically required. Strong leadership, teamwork, and effective communication skills are essential for coordinating crew and ensuring passenger safety. These competencies are crucial for maintaining smooth vessel operations, ensuring regulatory compliance, and safeguarding all aboard.

What are ferry mates?

Ferry mates are licensed maritime professionals who assist the captain in operating and navigating a ferry. They are responsible for the safety of passengers and crew, overseeing loading and unloading, conducting safety drills, and handling emergency situations. Ferry mates may also help with navigation, maintain logs, and supervise deckhands. They play a key role in ensuring that ferry operations run smoothly and safely.

What are some common challenges faced by a Ferry Mate during busy travel seasons?

During peak travel seasons, Ferry Mates often encounter challenges such as managing high passenger volumes, ensuring safety protocols are followed, and coordinating with crew members to maintain timely departures and arrivals. Effective communication and quick problem-solving are essential, particularly when handling emergency situations or assisting passengers with special needs. Maintaining a calm demeanor under pressure and adapting to rapidly changing conditions are important aspects of succeeding in this role.

What is the difference between Ferry Mate vs Deckhand?

AspectFerry MateDeckhand
Required CertificationsSTCW certification, CPR, first aidSTCW certification, basic safety training
Work EnvironmentPassenger ferries, marine terminalsCommercial ships, cargo vessels
Employer & Industry UsageFerry operators, transportation industryShipping companies, maritime industry

Ferry Mates primarily operate passenger ferries, focusing on passenger safety and vessel operation, often requiring specific certifications like STCW. Deckhands work across various vessels, including cargo ships, with similar safety certifications but may have broader responsibilities. While both roles are essential in maritime operations, Ferry Mates are specialized in passenger ferry services, whereas Deckhands support a wider range of maritime vessels.

More about Ferry Mate jobs
What cities are hiring for Ferry Mate jobs? Cities with the most Ferry Mate job openings:
What states have the most Ferry Mate jobs? States with the most job openings for Ferry Mate jobs include:
What job categories do people searching Ferry Mate jobs look for? The top searched job categories for Ferry Mate jobs are:
Ferry Mate jobs near you
Infographic showing various Ferry Mate job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 90% Full Time, and 9% Part Time. Highlights an 100% Physical job distribution, with an average salary of $53,628 per year, or $25.8 per hour.
Cruise Ship Excursion Manager

Cruise Ship Excursion Manager

Red Hospitality & Leisure

Other

Posted 29 days ago

Job description

The Cruise Ship Excursion Manager is ultimately responsible for daily operations of Cruise Ship Excursions executed by RED Hospitality and Leisure. The scope of responsibility will include, but is not limited to the effective delivery of guests from the various cruise lines to charter catamarans and ferry vessels. This position will oversee a large revenue center for the business and must operate independently. Additionally this position will communicate with shipboard shore excursions teams and pass along information to captains and shoreside team members. 

OPERATIONAL DUTIES

  • Review FareHarbor for updated counts per tour prior dates

  • Liaise with revenue management colleagues to ensure accuracy of upcoming tour information in FareHarbor

  • Communicate with St. John vendors regarding tour counts and operational timelines via WhatsApp group

  • Prepare run-of-show plan for each call month and update it prior to the call

  • Request updated manifests from shipboard Shorex teams and disseminate to captains via WhatsApp group

  • Collect tickets from crew members and ferry guides, reconcile numbers against FareHarbor, and communicate final counts to captains to verify accuracy.

  • Facilitate invoice sign-off from Shorex Team members, including denoting empty seat rates and guaranteed minimums

  • Assist in facilitating Catamaran tours by liaising with captains and crew, stepping in to greet and guide guests in the event that catamarans are delayed.

  • Act as STJ Ferry Guide, escorting guests from pickup at the cruise ship dock in STT to STJ Trunk Bay (or other tours) ensuring guest satisfaction, safety, and adherence to the schedule.

  • Utilize P-card to submit payments for National Park entry and vendors, ensuring accurate billing by tracking adults vs. children and maintaining financial targets.

  • Reconcile STJ Vendors in daily vendor closeout sheet, including but not limited to taxis, national park concessioners, and third party tour guides.

  • Supervise Cruise Ship Excursion guides to ensure adherence to the expectations for exemplary guest service. 

  • Schedule self and team in alignment with labor budget goals.

  • Ensure that STJ day-of operations run smoothly, including direct communications with STJ taxi vendors.

  • In conjunction with the St. Thomas Charter Operations Manager, oversees guest service, retail, food and beverage, and cleanliness standards for the ferry. This includes scheduling and planning with the Lead Captain and first mate.

  • Maintain awareness of Coast Guard regulations related to receiving and organizing manifests for vessel captains executing excursions.

SAFETY OPERATIONS & RESPONSIBILITIES

  • Obtain and maintain active CPR, First Aid, and AED certifications

  • Communicate any guest safety concerns or injuries to DSO

  • Accompany any injured guest, should they be transferred to a medical facility

TRAINING and RECRUITING

  • Recruit team members to uphold daily operations to the standards of the organization.

  • Create, maintain, and enforce daily duty sheets

  • Modify and consistently update training packets and check-off lists to team.

  • Train team members according to operational standards

  • Initiate training packets and sign-offs.

  • High school diploma or equivalent.

  • 5+  years of experience in customer service, hospitality, marine operations, or transportation logistics.

  • Strong understanding of business operations

  • Outgoing, clear, and fun personality

  • Approachable, helpful, and enthusiastic demeanor.

  • Strong written and oral communication skills, including the ability to draft business letters, develop reports, deliver presentations, create policies and procedures, and write repair specifications.

  • Understanding of individual roles, interactions, and responsibilities of employees, including knowledge of all aspects of performance management.

  • Strong technical abilities, with proficiency in both G-Suite and Microsoft Office.

  • Ability to prioritize, organize and follow up on a high volume of guest and management requests.

  • Ability to stand, kneel, and/or engage in physical activity for extended periods of time, including lifting moderate to heavy items.

  • Ability to operate a high-volume business independently while maintaining the highest standards of integrity. 

  • Be available to work any shift as needed by the demands of the cruise ship business, this includes but is not limited to nights, weekends, and early mornings.

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