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Federal Protective Service Officer Jobs (NOW HIRING)

Hope Bank

Service Officer

Los Angeles, CA · On-site

$24 - $30.50/hr

The Branch Service Officer is responsible for ensuring the efficient day-to-day operations of the ... protected by federal, state, or local law.

Bank of Hope

Service Officer

Torrance, CA · On-site

$24 - $30.50/hr

Customer Service & Problem Resolution: * Deliver an exceptional customer experience by assisting ... basis protected by federal, state, or local law. Equal Opportunity Employer This employer is ...

Allied Universal

$28.84/hr

Armed Security Officer - FPS/DHS Contract Allied Universal is actively hiring candidates for ... Ensure the facility is provided with high-quality security services to protect people and property.

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Federal Protective Service Officer information

See salary details

$29K

$56.6K

$100.5K

How much do federal protective service officer jobs pay per year?

As of Sep 9, 2026, the average yearly pay for federal protective service officer in the United States is $56,584.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,500.00 and $65,000.00 per year, depending on experience, location, and employer.

What is a Federal Protective Service Officer?

Federal Protective Service Officers are law enforcement professionals responsible for protecting federal government buildings, employees, and visitors. They work under the Department of Homeland Security and ensure the security and safety of federal properties across the United States. Their duties include monitoring security systems, conducting patrols, responding to emergencies, and enforcing federal laws within federal facilities. FPS officers may also coordinate with other law enforcement agencies and provide security assessments to prevent threats.

What are the key skills and qualifications needed to thrive as a Federal Protective Service Officer?

To thrive as a Federal Protective Service Officer, you need a background in law enforcement, knowledge of security protocols, and completion of relevant federal training such as the Basic Federal Law Enforcement Training Center (FLETC) program. Familiarity with surveillance systems, access control technologies, and incident reporting tools is typically required. Strong situational awareness, excellent judgment, and effective communication are crucial soft skills in this role. These skills and qualities are vital for ensuring the safety and security of federal facilities, personnel, and visitors in dynamic and potentially high-risk environments.

What are some common challenges faced by Federal Protective Service Officers in their daily duties?

Federal Protective Service Officers often encounter challenges such as balancing routine security patrols with rapidly responding to emerging threats or suspicious activities. They must remain vigilant in high-traffic government facilities, adapt to evolving security protocols, and interact professionally with a diverse public, sometimes under stressful conditions. Effective communication and quick decision-making are essential, especially when coordinating with other law enforcement agencies during incidents or emergencies.

What is the difference between Federal Protective Service Officer vs Security Guard?

AspectFederal Protective Service OfficerSecurity Guard
Required CredentialsHigh school diploma, background check, specialized training, possibly security clearanceHigh school diploma or equivalent, basic training
Work EnvironmentGovernment buildings, federal facilities, high-security areasCommercial properties, retail stores, private events
Employer & IndustryFederal government agencies, security contractorsPrivate security companies, businesses
Common Search & ComparisonFederal Protective Service Officer vs Security Guard

The Federal Protective Service Officer and Security Guard roles both involve security duties, but the FPS Officer typically works in federal facilities with higher security requirements and may need specialized training and clearances. Security Guards generally work in private settings with less stringent credential requirements. The FPS Officer role is more specialized and often offers higher pay and more complex responsibilities.

How to become a Federal Protective Service officer?

To become a Federal Protective Service officer, applicants must meet minimum requirements including U.S. citizenship, a valid driver's license, and a clean criminal record. Candidates typically need a high school diploma or equivalent, pass a background investigation, drug test, and physical fitness assessment, and complete specialized training at the Federal Law Enforcement Training Center (FLETC). Prior experience in law enforcement or security can be advantageous, and some positions may require additional certifications or skills such as emergency response or firearms proficiency.
More about Federal Protective Service Officer jobs

What cities are hiring for Federal Protective Service Officer jobs?

Cities with the most Federal Protective Service Officer job openings:

What states have the most Federal Protective Service Officer jobs?

States with the most job openings for Federal Protective Service Officer jobs include:

What are popular job titles related to Federal Protective Service Officer jobs?

For Federal Protective Service Officer jobs, the most frequently searched job titles are:

Federal Protective Service Officer jobs near you
Infographic showing various Federal Protective Service Officer job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $56,584 per year, or $27.2 per hour.

Service Officer

Los Angeles, CA • On-site

Hope Bank
See more jobs at Hope Bankexternal

$24 - $30.50/hr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

The Branch Service Officer is responsible for ensuring the efficient day-to-day operations of the branch, while delivering exceptional customer service. They work under the direct supervision of the Operations Manager and ensures operational efficiency, compliance, and support in all aspects of branch activities.

Branch Operations Support:

  • Handle daily operational functions accurately and efficiently, including all other routine transactions.
  • Ensure branch compliance with all policies, procedures, and regulatory requirements, including security protocols.
  • Assist with teller duties at least 25% of their time including peak hours or staff shortages, processing transactions such as deposits, withdrawals, transfers, and other routine transactions with efficiency.
  • Adhere to and enforce fraud detection and prevention protocols, reviewing any suspicious account activity and reporting potential risks.
  • Assist with the preparation and coordination of audits, following through on any corrective actions.

Customer Service & Problem Resolution:

  • Deliver an exceptional customer experience by assisting with inquiries, resolving issues, and ensuring a welcoming environment for all clients.
  • Engage proactively with customers to understand their needs, offering personalized banking solutions that enhance the customer relationship.
  • Act as a role model for front-line staff, ensuring that the highest levels of customer service are maintained at all times.
  • Act as an escalation point for more complex customer issues and work with other departments to provide effective solutions.
  • Identify opportunities for cross-selling and upselling bank products and services, contributing to the branch’s overall sales goals.
  • Collaborate with the Branch Manager, Operations Manager and Premier Banking Officer to support customer retention and expansion efforts, helping to grow the branch’s customer base.

Team Support & Leadership:

  • Help mentor tellers and other front-line staff on bank procedures, customer service standards, and operational tasks.
  • Provide guidance to the team on operational issues and ensure consistent application of best practices.
  • Assist with back-office duties as needed, including processing wire transfers, stop payments, and other administrative tasks.

Job Qualifications/Requirements

Education/Credentials

  • Minimum Education Level: High School Diploma

Prior Experience

  • Required: At least 3 years of experience working in branch operations.

Skills

  • English: Written: Advanced Verbal: Fluent
  • Required: Ability to manage multiple tasks, projects and deadlines simultaneously.
  • Required: Excellent verbal and written communication skills.
  • Required: Strong organizational skills with a willingness to adapt to change as needed in a fast paced environment.

Additional Languages: Korean preferred

The salary range for this full-time position is $24.00 - $30.50 hourly + bonus + benefits 

Salary ranges are determined based on qualifications, level, and location

Exact compensation may vary based on your skills and experience.

Bank of Hope is an equal employment opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, genetic information, national or ethnic origin, disability, marital status, veteran status or any other basis protected by federal, state, or local law. 

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