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Fedcap Jobs in Boston, MA (NOW HIRING)

Community Work Services (CWS) is a Boston-based nonprofit organization dedicated to empowering individuals with disabilities and other barriers to employment through workforce development, vocational ...

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Fedcap information

See Boston, MA salary details

$34

$52

$67

How much do fedcap jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for fedcap in Boston, MA is $52.94, according to ZipRecruiter salary data. Most workers in this role earn between $39.95 and $67.88 per hour, depending on experience, location, and employer.

What is a Fedcap?

A Fedcap job refers to a position within Fedcap Group, a nonprofit organization dedicated to workforce development, education, and economic opportunities for individuals facing barriers to employment. These jobs can range from direct service roles, such as case managers or employment specialists, to administrative and leadership positions. Fedcap employees work to support individuals in gaining skills, securing jobs, and achieving long-term financial stability.

What are the key skills and qualifications needed to thrive in the Fedcap position, and why are they important?

To thrive at Fedcap, professionals typically need strong case management, vocational counseling, and workforce development expertise, often supported by a background in social services, education, or a related field. Familiarity with employment and training software, database management systems, and state or federal program compliance is highly valued. Exceptional interpersonal, problem-solving, and organizational skills are essential for building relationships with clients and employers and managing multiple cases. These skills are important to effectively support clients in overcoming barriers to employment and achieving successful job placements.

What are some common challenges faced by professionals working at Fedcap?

Professionals at Fedcap often work with individuals facing significant barriers to employment, such as disabilities, long-term unemployment, or lack of skills, which can present unique challenges in matching clients to suitable job opportunities. Balancing a diverse caseload, meeting program goals, and adapting to changing client needs can require flexibility and strong organizational abilities. However, team collaboration and ongoing training are emphasized to help staff develop effective strategies and share best practices. These challenges are balanced by the rewarding experience of helping clients achieve stability and meaningful employment, as well as ample opportunities for professional growth within the organization.

Infographic showing various Fedcap job openings in Boston, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $110,124 per year, or $52.9 per hour.

Job Readiness and Hospitality Training Instructor

Boston, MA โ€ข On-site

$61K - $81K/yr

Full-time

Re-posted 3 days ago


Job description

JOB SUMMARYย ย ย 

We are looking for a passionate and mission-driven Job Readiness and Hospitality Training Instructor to prepare program participants for entry level careers in the hospitality industry.

Compensation: 24 to 26/hr

ย  ย  ย  ย  ย  ย RESPONSIBILITIESย 

  • Responsible for the instruction of participants in At Your Services training using START curriculum through the American Hotel and Lodging Association and CWS proprietary Job Readiness Curriculum.
  • Assist with the development of written lesson plans based on the existing curriculum; update curriculum to ensure that skills being taught continue to meet the labor market demand.ย 
  • Administer written and practical tests related to the curriculum.
  • Evaluate the student's progress in the AYS class including ability to comprehend, perform and retain information, report assessment to Case Managers, Training Instructors and Management Team.
  • Conduct assessments and relay feedback to the Workforce Development team regarding participant progress.
  • Support and mentor trainees utilizing a positive and encouraging approach.
  • Assist WFD with placement assistance including developing internship sites and employment-partnerships prior to and during job search.
    QUALIFICATIONSย ย ย 
    ย 
  • Required Education and Job Experience
  • Bachelor's degree in related field required.
  • A high degree of technical ability to relay information in a manner that provides a positive learning experience.
  • Ability to demonstrate concern and sensitivity towards program participants and their individual needs and learning styles while still providing consistent training and education for all students.
  • Effective at working with persons with disabilities and non-traditional students.
  • Five years of practical experience in the field of retail and/or hospitality.


The Fedcap Groupย provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We are an EEO employer committed to diversity, M/F/D/V.

Mission: We are committed to improving the economic and social well-being of the impoverished and disadvantaged.

For 85 years, The Fedcap Group has developed scalable, innovative and potentially disruptive solutions to some of society's most pressing needs. The Fedcap Group is the parent company of a growing number of top-tier nonprofit agencies dedicated to serving over 300,000 children and adults each year across the United States and the United Kingdom. The Fedcap Group provides educational services to every age group, vocational training in high-growth labor industries, behavioral health services, work readiness skill-building and jobs-all targeted to helping people achieve long-term self-sufficiency.

The work of The Fedcap Group is structured within four major practice areas: Education, Workforce Development, Occupational Health and Economic Development, which are strategically aligned for maximum impact.
The Fedcap Group also invests its time and resources in broader systems change-working in partnership with federal, state and local government to improve the way services are designed, funded and delivered.
Website: http://fedcapgroup.org/