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Fbo Manager Jobs in Santa Rosa, CA (NOW HIRING)

Go Rentals

Guest Experience Associate

Napa, CA

$20/hr

Must be able to speak and understand basic English sufficient to communicate effectively with management, team members, FBO and Hotel Partners, and leads, follow verbal and written instructions, and ...

Go Rentals

Concierge

Santa Rosa, CA

$20 - $21/hr

Must be able to speak and understand basic English sufficient to communicate effectively with management, team members, FBO and Hotel Partners, and leads, follow verbal and written instructions, and ...

Go Rentals

Guest Experience Associate

Santa Rosa, CA · On-site

$20 - $21/hr

Must be able to speak and understand basic English sufficient to communicate effectively with management, team members, FBO and Hotel Partners, and leads, follow verbal and written instructions, and ...

Go Rentals

Customer Experience Associate

Santa Rosa, CA · On-site

$20 - $21/hr

Must be able to speak and understand basic English sufficient to communicate effectively with management, team members, FBO and Hotel Partners, and leads, follow verbal and written instructions, and ...

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Fbo Manager information

See Santa Rosa, CA salary details

$31.2K

$68.5K

$124.1K

How much do fbo manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for fbo manager in Santa Rosa, CA is $68,509.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,200.00 and $75,400.00 per year, depending on experience, location, and employer.

What is an FBO manager?

An FBO Manager oversees the operations of a Fixed Base Operator (FBO) at an airport, which provides services such as fueling, hangaring, aircraft maintenance, and customer service for private and general aviation. Their responsibilities include managing staff, ensuring safety compliance, budgeting, and maintaining high-quality service standards for pilots and passengers. FBO Managers play a critical role in the smooth operation of airport services and the overall customer experience for private aviation clients.

What does an FBO manager do?

An FBO manager oversees the operations of a fixed base operator (FBO), or an organization that offers aviation products and services, like fuel and hangar rentals, at an airport. Your responsibilities as an FBO manager include budgeting and accounting, overseeing fuel sales and other transactions, and arranging fuel deliveries. You are also responsible for hiring and scheduling employees, coordinating maintenance and repair services, managing rental services, and building and maintaining a customer base. Your duties may also include participating in training with airport authorities, creating emergency plans in case of a fire or another incident, and hosting training and meetings with other FBO workers.

What are the key skills and qualifications needed to thrive as an FBO manager, and why are they important?

To thrive as an FBO Manager, you need strong knowledge of aviation operations, business management, and customer service, often backed by a degree in aviation management or a related field. Familiarity with aviation-specific software, fuel management systems, and safety compliance certifications (such as NATA Safety 1st) is typically required. Exceptional leadership, communication, and problem-solving skills help you manage teams and ensure top-tier client experiences. These abilities are crucial for maintaining safety, efficient operations, and high customer satisfaction in a competitive aviation environment.

What are some common challenges faced by FBO managers, and how can candidates prepare to address them?

FBO Managers often encounter challenges such as coordinating logistics for high-traffic periods, ensuring compliance with aviation regulations, and maintaining exceptional customer service for diverse clientele. Balancing operational efficiency with safety protocols requires strong organizational and communication skills. Candidates can prepare by gaining experience in fast-paced environments, staying up-to-date on industry regulations, and developing leadership abilities to effectively manage staff and resolve issues as they arise.

What is the difference between Fbo Manager vs Fbo Operations Coordinator?

AspectFbo ManagerFbo Operations Coordinator
CredentialsTypically requires management experience, industry-specific certifications, and knowledge of airport operationsOften requires coordination skills, customer service experience, and relevant certifications
Work EnvironmentLeads airport fixed-base operations, overseeing staff and facilitiesSupports daily operations, liaising between staff and clients within the FBO
Employer & Industry UsageCommonly employed by airports, private jet services, and aviation companiesFound in similar settings, focusing on operational support and customer service

The Fbo Manager is responsible for overseeing the entire fixed-base operation, including staff management and facility oversight. In contrast, the Fbo Operations Coordinator focuses on supporting daily activities and ensuring smooth operations. Both roles require industry-specific knowledge but differ in scope and leadership responsibilities.

More about Fbo Manager jobs

What job categories do people searching Fbo Manager jobs in Santa Rosa, CA look for?

The top searched job categories for Fbo Manager jobs in Santa Rosa, CA are:

What cities near Santa Rosa, CA are hiring for Fbo Manager jobs?

Cities near Santa Rosa, CA with the most Fbo Manager job openings:

Fbo Manager jobs near you
Infographic showing various Fbo Manager job openings in Santa Rosa, CA as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $68,509 per year, or $32.9 per hour.

Santa Rosa, CA Guest Experience Associate Job

Go Rentals

Santa Rosa, CA • On-site

$20 - $21/hr

Other

Medical, Dental, Vision, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Go Rentals rating

6.1

Company rating: 6.1 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

150th of 176 rated vehicle equipment hire

Job description

Santa Rosa, CA Guest Experience Associate Job

Deliver first-class service in a luxury hospitality environment. If you thrive in high-end, fast-paced environments and have a passion for luxury hospitality, guest experience, and personalized service, Go Rentals is the place for you. Join us as a Guest Experience Associate, also known as a Carcierge in Santa Rosa, CA, and become part of a team known for delivering white-glove service to private aviation guests, high-profile travelers, and luxury clientele!

The Guest Experience Associate - Carcierge is the face of Go Rentals, a guest-facing luxury hospitality role responsible for delivering five-star, personalized service at every touchpoint of the rental journey. Operating from premier airport, FBO, hotel, and resort locations across the country, this position serves as the trusted point of contact for high-net-worth guests, traveling executives, and aviation partners, ensuring every interaction reflects Go Rentals' commitment to elevated guest experiences, refined attention to detail, and seamless luxury service.

Go Rentals exists to create deep, meaningful relationships with our clients by going that extra mile in the form of unparalleled, customized one-on-one service.

Pay: $20-$21/hour + earned, unlimited monthly commission!

Why Go Rentals? When you join our team, you'll gain:

  • A career where you'll deliver luxury, five-star guest experiences through personalized, one-on-one service
  • Competitive pay + unlimited monthly commission to maximize your earnings
  • Comprehensive benefits package, including medical coverage, 100% employer-paid dental and vision, and a 401(k) retirement - plus the company covers a significant portion of medical benefits!
  • Paid time off, including vacation (with cash-out option), sick time, holidays, and birthday leave
  • Employee discounts and lifestyle perks (auto rentals, vehicle purchase program, pet insurance, and Perks@Work)
  • Professional development and training to grow your career in hospitality, service, and sales
  • Health and wellness support, including coaching, fitness programs, and maternity resources
  • Financial protection and support, including life insurance, disability coverage, and legal/identity protection services
  • Additional perks, including travel assistance and a $40 monthly cell phone stipend

If you're passionate about working in a high-end, guest-focused environment, Go Rentals is the place to build your career. Join our team as a Carcierge - Guest Services Associate in Santa Rosa, CA, and deliver high-touch, first-class service to guests who expect the very best!

Responsibilities
  • Ensure each and every guest entering the FBO/hotel has an exceptional experience
  • Answer incoming guest telephone calls in a courteous and professional manner
  • Negotiate rental contracts with guests
  • Open and close rental contracts; ensuring all required client paperwork is complete and accurate
  • Respond to and investigate guest inquiries, concerns, and issues via phone, fax, mail, and e-mail in a timely and courteous manner
  • Assist all guests with inquiries and concerns in a professional and friendly manner both on the telephone and in person
  • Understand and communicate information regarding Go Rentals products, services, and policies to new and existing clients
  • Ensure that all cars are cleaned by the close of business; wash and detail vehicles as needed
  • Prepare and present vehicles for guest rental; ensuring each vehicle is thoroughly cleaned
  • Perform pick-up and drop-off service for guests either renting or returning vehicles
  • Grow and expand guest base by building and maintaining rapport with key guests, identifying new guest opportunities, and delivering exemplary guest service
Skills & Qualifications
  • Minimum of a high school diploma or GED equivalent
  • Valid unrestricted driver's license
  • Must have one to two years of driving experience and be insurable
  • Experience in sales and customer service
  • Must be 21 years of age or older
  • Excellent communication skills
  • Experience in aviation, auto rental, guest services, or hospitality, preferred
  • Willingness to travel for extended periods
  • Smartphone/tablet/technology savvy, preferred
  • College degree, preferred
  • Must be able to speak and understand basic English sufficient to communicate effectively with management, team members, FBO and Hotel Partners, and leads, follow verbal and written instructions, and understand safety protocols.

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