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Fbo Line Service Jobs in Iowa (NOW HIRING)

Ascension FBO Network

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Customer Service Representative

Sioux City, IA · On-site

$17/hr

... other FBO ground services. * Communicate aircraft arrivals, departures, and customer requests to line service and other team members. * Maintain clear and effective communication through radios ...

All JobsFbo Line Service JobsFbo Line Service Jobs in Iowa

Fbo Line Service information

See Iowa salary details

$12

$16

$22

How much do fbo line service jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for fbo line service in Iowa is $16.69, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $17.40 per hour, depending on experience, location, and employer.

What is an FBO line service technician?

FBO Line Service Technicians are professionals who work at Fixed Base Operators (FBOs) at airports, providing essential ground support services for aircraft, crews, and passengers. Their responsibilities typically include fueling aircraft, towing and parking planes, performing safety checks, handling baggage, and ensuring a safe airport ramp environment. They play a critical role in the smooth operation of general aviation facilities, working closely with pilots, passengers, and other airport staff to deliver high-quality service and maintain safety standards.

What are the key skills and qualifications needed to thrive as an FBO line service technician?

To thrive as an FBO Line Service Technician, you need a solid understanding of aircraft handling, fueling procedures, safety protocols, and typically a high school diploma or equivalent. Familiarity with ground support equipment, fuel management systems, and often NATA Safety 1st certification is important. Strong teamwork, attention to detail, and effective communication are vital soft skills for this role. These skills ensure safe, efficient aircraft servicing and excellent customer experiences in a dynamic airport environment.

What are the most common challenges faced by FBO line service technicians, and how can they be addressed?

FBO Line Service Technicians often encounter challenges such as managing varying aircraft schedules, working outdoors in all weather conditions, and adhering to strict safety protocols while fueling and towing aircraft. Effective communication with pilots, ground crew, and other team members is crucial to maintain smooth operations and prevent mishaps. Staying organized, being attentive to details, and regularly participating in safety training can help technicians overcome these challenges and ensure efficient service.

What is the difference between Fbo Line Service vs Aircraft Fueler?

AspectFbo Line ServiceAircraft Fueler
Required CredentialsBasic safety training, possibly a valid driver’s licenseFuel handling certification, safety training
Work EnvironmentAirport ramp, FBO facilities, outdoorAirport tarmac, outdoor, near aircraft
Employer & Industry UsageFBOs, private aviation, commercial airportsFuel service companies, airports

Fbo Line Service involves a broader range of duties including aircraft fueling, baggage handling, and customer service, while Aircraft Fueler specifically focuses on fueling aircraft. Both roles require safety training and work outdoors at airports, but Fbo Line Service offers a wider scope of responsibilities within the aviation ground support industry.

What skills do you need to be a FBO line service?

FBO line service technicians need strong communication skills, the ability to operate ground support equipment, and knowledge of safety procedures. Physical stamina, attention to detail, and the ability to work in a fast-paced environment are also important for handling aircraft fueling, parking, and servicing tasks efficiently.

What types of positions do Fbo Line Service providers typically recruit for?

FBO Line Service providers typically recruit for positions such as line technicians, fueling attendants, aircraft marshallers, baggage handlers, and customer service agents. These roles require knowledge of safety procedures, aircraft handling, and often certification in fueling or ground operations, with shifts often including nights and weekends.

What are popular job titles related to Fbo Line Service jobs in Iowa?

For Fbo Line Service jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Fbo Line Service jobs in Iowa look for?

The top searched job categories for Fbo Line Service jobs in Iowa are:

Fbo Line Service jobs near you
Infographic showing various Fbo Line Service job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $34,718 per year, or $16.7 per hour.

Customer Service Representative

Sioux City, IA • On-site

Ascension FBO Network
See more jobs at Ascension FBO Networkexternal

$17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago

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Job description

Aviation Customer Service Representative - FBO


Be the First Impression of Ascension FBO

Are you passionate about creating memorable customer experiences? Would you enjoy working in the exciting world of business and private aviation?


Ascension FBO is seeking a polished, friendly, and service-focused Customer Service Representative to support pilots, flight crews, passengers, and aircraft owners. As one of the first people our customers meet, you will play an important role in ensuring every arrival and departure is welcoming, organized, and handled with care.


This is an excellent opportunity for someone with experience in customer service, hospitality, hotel operations, concierge services, front desk operations, travel, luxury retail, or aviation who is interested in bringing those skills to a unique and fast-paced environment.


What You Will Do

  • Welcome pilots, flight crews, passengers, aircraft owners, and other guests in a professional and friendly manner.
  • Provide concierge-style assistance with hotel reservations, ground transportation, rental cars, local directions, restaurants, and area attractions.
  • Coordinate aircraft service requests, including aviation fuel, hangar storage, aircraft parking, and other FBO ground services.
  • Communicate aircraft arrivals, departures, and customer requests to line service and other team members.
  • Maintain clear and effective communication through radios, telephone, email, and other communication systems.
  • Proactively engage with customers to anticipate their needs and ensure a positive experience.
  • Respond to customer questions and concerns with professionalism, urgency, and attention to detail.
  • Educate customers about services, pricing, programs, and available amenities.
  • Prepare and process customer invoices accurately.
  • Maintain organized customer-service records and documentation.
  • Work collaboratively with line service and other departments to ensure safe, efficient, and seamless operations.
  • Perform other customer-service and administrative duties as assigned.


What We Are Looking For

  • At least two years of customer service, hospitality, concierge, front desk, travel, retail, or related experience.
  • High school diploma or General Education Degree (GED).
  • Polished, professional, and welcoming demeanor.
  • Excellent interpersonal, verbal communication, and customer-service skills.
  • Ability to remain calm, organized, and responsive in a fast-paced environment.
  • Strong attention to detail and accuracy when processing customer requests and invoices.
  • Proactive approach to identifying customer needs and solving problems.
  • Team player with a collaborative and service-focused attitude.
  • Ability to thrive in a safety-first, customer-centric environment with established standard operating procedures.
  • Comfortable communicating through radios, telephones, email, and in-person interactions.
  • Working knowledge of Microsoft Word and Microsoft Excel.
  • Dependable attendance and a consistent work history.


Physical and Scheduling Requirements

  • Ability to frequently walk, stretch, bend, sit, stoop, reach, and grasp.
  • Ability to work in and around an active airport and aviation environment.
  • Availability to work overtime, nights, weekends, or holidays based on operational needs.


If you enjoy helping people, take pride in delivering exceptional service, and are ready to explore a career in business aviation, we encourage you to apply.


Ascension FBO is an equal opportunity employer. Employment decisions are made without discrimination based on any characteristic protected by applicable law.


Open Shift : Sunday-Thursday 11-7

Company Description

Our team is built on safety, service, professionalism, and pride in the work we do each day. Whether you are assisting guests, supporting aircraft operations, or working behind the scenes, you will be part of a dynamic team that values dependability, attention to detail, and genuine hospitality. We offer an opportunity to grow your career in aviation while helping us raise the standard of FBO service across our network.