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Fantasy Sports Customer Jobs (NOW HIRING)

As Fliff continues to expand across sportsbook, daily fantasy sports, social gaming, and future gaming experiences, promotions remain one of the most powerful tools for influencing customer behavior ...

As Fliff continues to expand across sportsbook, daily fantasy sports, social gaming, and future gaming experiences, promotions remain one of the most powerful tools for influencing customer behavior ...

As Fliff continues to expand across sportsbook, daily fantasy sports, social gaming, and future gaming experiences, promotions remain one of the most powerful tools for influencing customer behavior ...

As the leading platform for Daily Fantasy Sports, we cover a diverse range of sports leagues ... Utilize research, analytics, and customer insights to build your knowledge of our customers.

As the leading platform for Daily Fantasy Sports, we cover a diverse range of sports leagues ... Utilize research, analytics, and customer insights to build your knowledge of our customers.

... Daily Fantasy Sports industry. You will be the force behind the look, feel, and interaction of ... Utilize research, analytics, and customer insights to build your knowledge of our customers.

Sr. Manager, Risk & Trading

Philadelphia, PA · On-site +1

$100K - $150K/yr

... sports betting, fantasy sports, or related trading environments. Responsibilities: * Risk ... Develop and utilize analytics and modeling techniques to assess market trends, customer behavior ...

$100K - $150K/yr

... sports betting, fantasy sports, or related trading environments. Responsibilities: * Risk ... Develop and utilize analytics and modeling techniques to assess market trends, customer behavior ...

... sports betting, fantasy sports, or related trading environments. Responsibilities: * Risk ... Develop and utilize analytics and modeling techniques to assess market trends, customer behavior ...

Sr. Manager, Risk & Trading

Philadelphia, PA · On-site +1

$100K - $150K/yr

... sports betting, fantasy sports, or related trading environments. Responsibilities: * Risk ... Develop and utilize analytics and modeling techniques to assess market trends, customer behavior ...

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Fantasy Sports Customer information

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How much do fantasy sports customer jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for fantasy sports customer in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a fantasy sports customer?

Fantasy Sports Customer Service Representatives assist users of fantasy sports platforms by answering questions, resolving issues, and providing guidance on gameplay or account management. They handle inquiries via email, chat, or phone, and help users with topics like league setup, scoring disputes, and technical difficulties. Their goal is to ensure a positive user experience and help players enjoy fantasy sports seamlessly.

What skills and qualifications are needed to thrive as a fantasy sports customer?

To thrive as a Fantasy Sports Customer Support Representative, you need strong customer service skills, knowledge of fantasy sports platforms, and familiarity with common gaming rules and procedures. Experience with CRM systems, live chat tools, and ticketing platforms like Zendesk or Salesforce is typically required. Excellent communication, problem-solving abilities, and patience help representatives provide effective and empathetic support to users. These skills ensure customer satisfaction, quick issue resolution, and a positive user experience on fantasy sports platforms.

What are the most common challenges faced by fantasy sports customers, and how can applicants prepare for them?

Fantasy Sports Customer Support Representatives often encounter challenges such as troubleshooting technical issues, handling high volumes of inquiries during peak sports seasons, and addressing users' concerns about league rules or scoring disputes. To prepare, applicants should familiarize themselves with major fantasy sports platforms, develop strong communication and problem-solving skills, and be comfortable navigating fast-paced, customer-focused environments. Demonstrating empathy and patience when resolving complex or emotionally charged customer issues is also crucial for success in this role.

What are popular job titles related to Fantasy Sports Customer jobs?

For Fantasy Sports Customer jobs, the most frequently searched job titles are:

Infographic showing various Fantasy Sports Customer job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Freelance Fantasy Content Creator - NBC Sports

Stamford, CT • On-site

$200/day

Full-time

Posted 3 days ago

New


NBCUniversal rating

8.2

Company rating: 8.2 out of 10

Based on 133 frontline employees who took The Breakroom Quiz


Job description

Company Description

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

Job Description

The freelance fantasy content creator will be responsible for providing original digital content on news and events for multiple sports, including but not limited to the NBA, MLB, and NFL.

Responsibilities

  • Write original and insightful posts on all the key news and events of the day
  • Produce informative, timely, and concise fantasy analysis on breaking news, injuries, transactions, and game results
  • Provide fantasy analysis for video, both for live streams and video on demand
  • Brainstorm and pitch creative approaches to content and coverage of key events
  • Work closely with additional NBC Sports/Rotoworld writers and contributors on the site to ensure near around-the-clock coverage
Qualifications

Basic Requirements:

  • Strong editorial judgment and engagement with multiple sports properties
  • Minimum one year experience in a sports writing capacity
  • Familiarity with and experience in fantasy sports writing. Comfortable with using fantasy terminology in copy

Additional Qualifications

  • Ability to work in a team environment, eagerness to learn, and ability to adjust on the fly as storylines and trends evolve and change
  • Experience and familiarity with social media platforms and how they can be applied to content
  • Particular understanding and use of social media (X, Bluesky, Instagram)
  • Experience with sports betting and playing fantasy sports is a plus
  • Availability on nights and weekends

Desired Characteristics

  • Ability to work efficiently under pressure, to meet deadlines, and multi-task
  • Ability to follow major storylines across multiple sports and create clearly-written, editorially sound and user-friendly content around those storylines
  • Familiarity with working in a CMS/digital environment
  • Comfort with sports research/statistics sources and methods and ability to fact-check efficiently
  • Familiarity with AP style with the ability to create clean, accurate and original copy
  • Strong comfort level with video and audio editorial presentation
  • Team player who is comfortable working with an editor

Additional Requirements:

  • Interested candidate must submit a resume/CV through www.nbcunicareers.com to be considered
  • Must have unrestricted work authorization to work in the United States
  • Availability on nights and weekends
  • Must be 18 years or older
  • It is the policy of NBCUniversal and NBCUniversal’ s affiliated businesses to consider all qualified applicants for employment without regard to race, color, religion, national origin, sex (including pregnancy) sexual orientation, age, disability, veteran status or other characteristics protected by law
  • Fully Remote: This position has been designated as fully remote, meaning that the position is expected to contribute from a non-NBCUniversal worksite, most commonly an employee’s residence
  • $200/day rate
  • We are accepting applications for this position on an ongoing basis.

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. 

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations by emailing AccessibilitySupport@nbcuni.com.

For LA County and City Residents Only:  NBCUniversal will consider for employment  qualified applicants with criminal histories, or arrest or conviction records, in a manner  consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.


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