Fan Technician Jobs (NOW HIRING)

Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties.
At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset.
As we continue to scale our global platform, the Maintenance Technician will play a critical role in ensuring the safe, reliable, and continuous operation of fulfillment center systems and material handling equipment in Aberdeen, MD.
ROLE OVERVIEW
The Maintenance Technician is critical to the smooth operation of the Fanatics Commerce Fulfillment Center located in Aberdeen, MD, responsible for troubleshooting, repairing, and performing preventive maintenance on facility assets, material handling systems, and conveyor equipment. This role demands hands-on expertise across mechanical and electrical disciplines - including PLCs, VFDs, and motor controls - while maintaining strict adherence to safety standards and operational procedures. The Maintenance Technician delivers business and fan impact through BOLD leadership and execution excellence, leveraging data, automation, and AI-enabled insights.
HOW WILL YOU DRIVE IMPACT
Success is measured by the ability to deliver results through BOLD capabilities and measurable outcomes.
Team & Leadership Impact (Build Championship Teams)

• Communicate equipment issues clearly and proactively to both maintenance teammates and the broader operational team to minimize disruption and drive coordinated solutions.
• Collaborate cross-functionally with fulfillment operations staff to prioritize and sequence repair work in alignment with business-critical throughput goals.
• Partner with peers to share technical knowledge, support training, and reinforce a culture of safety and accountability across the maintenance function.

Fan & Customer Impact (Obsessed with Fans)

• Maintain the reliability of conveyor and sortation systems that directly enable on-time order fulfillment and a seamless fan experience.
• Minimize equipment downtime through timely corrective repairs, reducing delays that could impact fan-facing delivery commitments.
• Execute preventive maintenance schedules that ensure fulfillment center assets operate at peak performance during high-volume fan demand periods.
• Uphold facility and grounds standards that support a safe, efficient environment for the teams powering the fan experience every day.

Innovation & Problem Solving (Limitless Entrepreneurial Spirit)

• Diagnose mechanical and electrical problems using technical drawings - including blueprints and schematics - and precision diagnostic tools such as multi-meters and laptops.
• Troubleshoot complex motor control challenges on equipment equipped with PLCs, VFDs, Soft Starts, Servo Drives, and external I/O devices.
• Identify root causes of recurring equipment failures and recommend or implement solutions that drive long-term reliability improvements.
• Apply continuous improvement thinking to preventive maintenance routines, optimizing schedules and procedures to reduce reactive repair demand.

Ownership & Execution (Determined & Relentless Mindset)

• Complete all work orders, preventive maintenance tasks, and corrective repairs with accuracy and in compliance with department and company standards.
• Perform hands-on maintenance and repairs on conveyors, building equipment, grounds, and powered industrial trucks (PIT) with a high standard of quality and safety.
• Work independently and exercise sound judgment in the absence of direct supervision, managing priorities to meet operational needs.
• Adhere to all safety requirements and operating procedures, including safe operation of ladders and aerial lifts, and ability to lift up to 50 lbs as required by the role.

AI & DIGITAL CAPABILITY
We are building a future-ready organization. This role is expected to:

• Apply AI and technology to improve efficiency, quality, and outcomes
• Use data and digital tools to inform decisions and enhance performance
• Demonstrate curiosity and adaptability in adopting new technologies and ways of working
• Contribute to a culture of innovation and continuous improvement

CAPABILITIES & EXPERIENCE YOU BRING
Required Qualifications:

• Minimum 3 years of related experience or education in material handling equipment, including conveyors, sortation equipment, mechanical troubleshooting, maintenance, and/or installation.
• Demonstrated ability to troubleshoot and repair mechanical and electrical systems using technical drawings such as blueprints and electrical/mechanical schematics.
• Hands-on experience with motor controls, PLCs, VFDs, Soft Starts, Servo Drives, and external I/O devices.
• Fabrication skillset with the ability to perform repairs and modifications to equipment and structures as needed.
• Proficiency in Microsoft Office for work order documentation and computer-based reporting.
• Ability to work at heights using ladders and aerial lifts, and to perform duties in non-climate-controlled and exterior environments.
• Ability to work flexible hours, follow oral and written instructions, and operate effectively and independently with minimal supervision.

Education:
High School Diploma or equivalent required.
WORK LOCATION
On-site: Your work location will be onsite in Aberdeen, MD.
At Fanatics, we operate with a BOLD mindset - We Build Championship Teams, we're Obsessed with Fans, we embrace a Limitless Entrepreneurial Spirit, and we approach every challenge with a Determined and Relentless Mindset. If you're ready to contribute to a dynamic, fast-paced environment that thrives on collaboration and growth, we want you to be part of our team.
ABOUT US
Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.
ABOUT THE TEAM
Fanatics Commerce is a leading designer, manufacturer, and seller of licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods. It operates a vertically-integrated platform of digital and physical capabilities for leading sports leagues, teams, colleges, and associations globally - as well as its flagship site, www.fanatics.com.
Fanatics Commerce has a broad range of online, sports venue, and vertical apparel partnerships worldwide, including comprehensive partnerships with leading leagues, teams, colleges, and sports organizations across the world-including the NFL, NBA, MLB, NHL, MLS, Formula 1, and Australian Football League (AFL); the Dallas Cowboys, Golden State Warriors, Paris Saint-Germain, Chelsea FC, and Tokyo Giants; the University of Notre Dame, University of Alabama, and University of Texas; the International Olympic Committee (IOC), England Rugby, and the Union of European Football Associations (UEFA).
At Fanatics Commerce, we infuse our BOLD Leadership Principles in everything we do:
• Build Championship Teams
• Obsessed with Fans
• Limitless Entrepreneurial Spirit
• Determined and Relentless Mindset
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