ZipRecruiter

Log In

1

Fan Experience Team Jobs (NOW HIRING)

The Pennsylvania State University

$14.75 - $19.75/hr

... team are encouraged to apply. Candidates also must be able to lift 25lbs or more. Knowledge of ... Penn State Athletics Fan Experience Interns assist the Marketing and Fan Experience Department ...

RelentlessBeats LLC

Fan Experience Associate

Phoenix, AZ · On-site

$15 - $16.50/hr

Work closely with manager of team to ensure all job duties are fulfilled correctly and efficiently ... Experience with Wrstbnd ticketing platform is a plus * Experience with Tixr Platform and POS is a ...

Relentless Beats

Fan Experience Associate

Phoenix, AZ · On-site

$15 - $16.50/hr

Work closely with manager of team to ensure all job duties are fulfilled correctly and efficiently ... Experience with Wrstbnd ticketing platform is a plus * Experience with Tixr Platform and POS is a ...

previous page

Showing results 41-60

All JobsSports And Recreation JobsCasino JobsPlayer Services Representative JobsFan Experience Team Jobs

Fan Experience Team information

See salary details

$57

$68

$75

How much do fan experience team jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for fan experience team in the United States is $68.51, according to ZipRecruiter salary data. Most workers in this role earn between $67.31 and $71.15 per hour, depending on experience, location, and employer.

What is the difference between Fan Experience Team vs Customer Service Representative?

AspectFan Experience TeamCustomer Service Representative
CredentialsTypically no specific certifications required, but knowledge of sports/entertainment preferredOften requires customer service or communication certifications
Work EnvironmentEvent venues, stadiums, arenas during games or eventsCall centers, retail stores, or office settings
Employer & IndustrySports teams, entertainment venues, event organizersVarious industries including retail, telecom, hospitality
Search & Comparison IntentFocus on fan engagement, event experience, stadium servicesCustomer support, problem resolution, service inquiries

The Fan Experience Team primarily focuses on enhancing the experience of sports or entertainment fans during events, often working directly at venues. Customer Service Representatives handle general customer inquiries and support across various industries. While both roles involve customer interaction, the Fan Experience Team specializes in event-specific engagement, whereas Customer Service Representatives provide broader support in different settings.

What cities are hiring for Fan Experience Team jobs?

Cities with the most Fan Experience Team job openings:

What states have the most Fan Experience Team jobs?

States with the most job openings for Fan Experience Team jobs include:

What are popular job titles related to Fan Experience Team jobs?

For Fan Experience Team jobs, the most frequently searched job titles are:

Infographic showing various Fan Experience Team job openings in the United States as of September 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 100% In-person job distribution, with an average salary of $142,500 per year, or $68.5 per hour.

Fan Experience Representative (Part-Time)

San Antonio, TX • On-site

AEG
Recruiting and Staffing Services • 51 - 200 employees
Learn more about AEGexternal

Part-time

Posted 12 days ago

Job description

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
At Spurs Sports & Entertainment (SS&E), we work in service of something bigger than ourselves.
To us it is so much more than just a game or concert. It takes all the members of our Spurs team to harness the power of sports and entertainment to create moments that excite, memories that endure, and connections that strengthen our community. SS&E owns and operates the San Antonio Spurs (NBA), Austin Spurs (NBA G-League), and the San Antonio FC (USL), and manages day-to-day operations of the Frost Bank Center, Toyota Field and STAR Complex.
We know that our people are our greatest asset as an organization. We aspire to provide our teams with meaningful work, to live our values -Integrity, Success & Caring - day-to-day in what we do and foster an inclusive culture for our 1K+ employee workforce.
The Fan Experience Representative will uphold our standards and serve as an ambassador to our fans. The Fan Experience Representative will have the opportunity to become skilled in services such as usher, ticket taker, and elevator operator. They will be trained to have a basic understanding of crowd management for the safety of our guests and staff. This position supports all SS&E franchises, events, and contracted projects.
  • Hours/Week: up to 29hrs/week (Part-Time). Depending on number of events that week.
  • Must be able to arrive 2 hours before event start times and stay until after the events end.
  • Must live in or relocating to the San Antonio, TX area.
What You'll Do:
  • Ability to remain calm and professional in high pressure situations
  • Respond appropriately to emergency protocols, including guest evacuations or shelter-in-place directives.
  • Provide direct guest services
  • Be knowledgeable about our venues, events, and SS&E to deliver the best fan experience.
  • Monitor assigned areas for safety, cleanliness, and compliance with venue policies.
  • Able to maintain professionalism with high profile clients and talent
  • Follow all event procedures for guest entry, seating, and access control.
  • Maintain situational awareness and report safety, security, or medical concerns to appropriate personnel.
  • Able to communicate professionally and clear to guest and staff
  • Participate in pre-event briefings for all pertinent event information
  • Support ADA guest requests and needs and other accessibility related service requests with urgency and empathy.
  • Other duties as assigned.
Who You Are:
  • Constantly deliver a level of professionalism to all fans and guests in compliance with SS&E policies
  • Frequently work in an environment with moderate to very loud noise and large crowds.
  • Constantly work flexible hours such as evenings, weekends and holidays as needed.
  • Constantly able to communicate and exchange information in English; bilingual (Spanish) preferred.
  • Must be 18 years of age or older at the time of hire.
  • Must have reliable transportation to report to work on time.
  • Understanding of venue flow, crowd management, and guest service standards within a high-capacity arena or similar environment.
  • Comfortable working in a fast-paced environment while managing multiple priorities.
  • Must be able to work 70% of events per month based on the number of events.
Physical Requirements:
  • Frequently walking and moving around the venue.
  • Occasionally lifting and carrying items up to 15 pounds at table height.
  • Occasionally able to push or pull items up to 50 pounds
  • Consistently able to stand for multiple hours at a time
  • Occasionally Able to bend/kneel down
  • Frequently ascend/descend multiple flights of stairs in an arena and outdoor stadium setting throughout the duration of the shift.
  • Occasionally maneuver through the arena and outdoor stadium in dim or reduced lighting.
  • Occasionally work confined spaces throughout the duration of the shift, such as an elevator or spaces with limited or restricted means of entry or exit.
  • Frequently work outdoor events in hot, cold, wet or windy conditions throughout the duration of the shift.
  • Frequently be comfortable with heights while working on high floors

In every position, each employee is expected to: demonstrate alignment with SS&E's core values and mission, collaborate with internal/external community members and demonstrate ongoing development.
If you don't have experience in every single bullet above, no sweat - we still want to hear from you and encourage you to apply!
SS&E is an Equal Opportunity Employer
Nothing contained in this job description is intended to be a contract of employment, nor does any information contained here represent a guarantee of employment for a specific duration. Your employment with SS&E is "at will", which means that either you or SS&E may terminate the relationship at any time. Essential functions listed above must be performed with or without accommodations.
AEG logo

About AEG

Sourced by ZipRecruiter

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Saint Louis, MO, US

Year founded

1992

View All AEG Jobs

Apply