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Fan Ambassador Jobs (NOW HIRING)

AEG Presents

Saints Ambassador (Seasonal)

Metairie, LA · On-site

Fan Experience Coordinator Direct Reports: None FLSA Status: Part time seasonal, hourly Application ... As a Saints Ambassador, you will play a key role in ensuring a world-class experience for every fan.

AEG

Saints Ambassador (Seasonal)

Metairie, LA · On-site

Fan Experience Coordinator Direct Reports: None FLSA Status: Part time seasonal, hourly Application ... As a Saints Ambassador, you will play a key role in ensuring a world-class experience for every fan.

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How much do fan ambassador jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for fan ambassador in the United States is $16.67, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.51 per hour, depending on experience, location, and employer.

What is a fan ambassador?

Fan Ambassadors are individuals hired by organizations, venues, or event organizers to engage with attendees, provide information, and enhance the overall fan experience during events. Their responsibilities may include greeting guests, answering questions, assisting with directions, and resolving minor issues to ensure everyone has a positive experience. Fan Ambassadors often act as the welcoming face of an event, helping to create a friendly and inclusive atmosphere. They may work at sports games, concerts, conventions, or other large gatherings where crowd management and guest satisfaction are important.

What are the main responsibilities of a fan ambassador during live events, and how do they contribute to the overall fan experience?

Fan Ambassadors play a key role during live events by welcoming guests, providing information, assisting with directions, and ensuring fans have a positive and memorable experience. They often serve as the first point of contact for attendees, addressing questions or concerns and helping maintain a safe, friendly atmosphere. This role requires strong interpersonal skills and the ability to stay calm under pressure, as Fan Ambassadors frequently collaborate with security, event staff, and guest services teams to resolve issues quickly and efficiently.

What are the key skills and qualifications needed to thrive as a fan ambassador, and why are they important?

To excel as a Fan Ambassador, you need strong interpersonal skills, a deep understanding of the brand or team you represent, and previous experience in customer service or event support. Familiarity with event management software, ticketing systems, and social media platforms is often required. Enthusiasm, approachability, and excellent communication are standout soft skills for engaging fans and creating memorable experiences. These abilities are crucial for fostering positive fan interactions, promoting brand loyalty, and ensuring smooth event operations.

What is the difference between Fan Ambassador vs Fan Engagement Coordinator?

AspectFan AmbassadorFan Engagement Coordinator
Required CredentialsHigh school diploma or equivalent; strong communication skillsSimilar; often requires experience in event planning or marketing
Work EnvironmentEvent venues, stadiums, fan zonesOffice settings, event sites, promotional events
Employer & Industry UsageSports teams, entertainment venues, brandsSports organizations, marketing agencies, entertainment companies
Common Search & Comparison IntentUnderstanding roles in fan promotionLooking for related fan engagement roles

Fan Ambassadors focus on representing the brand or team directly to fans, promoting engagement and loyalty. Fan Engagement Coordinators typically plan and execute fan activities, managing events and campaigns. While both roles involve fan interaction, Ambassadors are more frontline representatives, whereas Coordinators handle the organizational aspects.

What does a fan ambassador do?

A fan ambassador promotes a team, event, or brand by engaging with fans, providing information, and creating a positive experience. They often work at events, use social media, and communicate key messages to build community support. Strong communication skills and enthusiasm are essential for this role.

What qualifications do I need to be a fan ambassador?

To become a fan ambassador, candidates typically need strong communication skills, enthusiasm for the brand or team, and the ability to engage with fans effectively. Some roles may require prior experience in customer service, social media, or event promotion, along with a flexible schedule for events and activities.
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Fan Ambassador jobs near you
Infographic showing various Fan Ambassador job openings in the United States as of September 2026, with employment types broken down into 2% Internship, 64% Full Time, 32% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $34,683 per year, or $16.7 per hour.

Saints Ambassador (Seasonal)

Metairie, LA • On-site

AEG Presents
See more jobs at AEG Presentsexternal

Other

Posted 7 days ago

Job description

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
If you are interested in sports jobs with the New Orleans Saints,
you're in the right place!
Reports To: Fan Experience Coordinator Direct Reports: None FLSA Status: Part time seasonal, hourly Application Deadline: Rolling application Work Location: Caesars Superdome, New Orleans, LA
Our Mission and Your Impact The New Orleans Saints, New Orleans Pelicans, and Laketown Squadron proudly represent the NFL, NBA, and G-League using our platform to uplift the Gulf Coast and create lasting community impact. Rooted in the vibrant spirit of New Orleans, we celebrate diversity, embrace culture, and unite people through the power of sports. Guided by our core values-community, teamwork, celebrating individuality, people first, integrity, and excellence-we foster an inclusive culture and seek people who share these values to help strengthen the bond between our teams and the city we call home.
Position Summary The New Orleans Saints Fan Experience Department is seeking passionate, energetic individuals to join our team as Saints Game Day Ambassadors for the 2026 season. This part-time, seasonal position is essential in providing exceptional customer service to fans attending New Orleans Saints games at the Caesars Superdome. As a Saints Ambassador, you will play a key role in ensuring a world-class experience for every fan.
What You'll Be Doing:
  • Be the first friendly face fans see upon arrival at the Caesars Superdome, setting the tone for an unforgettable game day experience.
  • Assist the Fan Experience Department with fan relations during all home games for the New Orleans Saints, ensuring a safe and professional event.
  • Build and maintain a deep understanding of the stadium facilities (entrances, ticket scanning, concessions, seating areas, event activations, amenities, etc.) to deliver top-tier service to fans.
  • Proactively monitor key areas throughout the stadium campus, ensuring the safety and enjoyment of all fans and escalate issues through the appropriate channels.
  • Bring a high level of energy and enthusiasm to game day and take pride in representing the Saints organization in every fan interaction.
  • Grow knowledge base week over week and show desire and commitment to improve throughout the NFL season.
  • Perform other duties as assigned to ensure the seamless operation of game day events.

What You'll Bring:
  • Previous experience in customer service and hospitality is preferred but not required.
  • Must be available to work all Saints home games, as well as additional potential pre-game duties (including playoffs) and other events throughout the season, including all pre-season training sessions and virtual weekly trainings ahead of each game during the season.
  • Outstanding customer service and teamwork skills, with a focus on making each fan feel valued and welcome.
  • A positive, "can-do" attitude with a commitment to professionalism and excellence.
  • Strong work ethic, self-motivation, and dedication to delivering a superior fan experience.
  • Exceptional leadership abilities, interpersonal skills, and the ability to connect with diverse groups of people.
  • Excellent communication skills, with an ability to problem-solve, follow up, and leverage technology effectively.
  • Must be available to work varied work hours.
  • Ability to lift up to 25 pounds as needed.
  • Reliable transportation to and from events.
All Candidates Should Have:
  • Commitment to community and a people-first mindset
  • Strong teamwork and collaboration skills
  • Ability to celebrate individuality and value diverse perspectives
  • High integrity and a proactive, solutions-oriented "winning" mindset

Applications must be submitted online. Please do not mail or email resumes to the Saints. All qualified candidates will be contacted by phone and/or by email. Please do not contact the Saints Human Resources or Hiring Manager to check the status of your application. When applying, please be sure your updated contact information is provided.
The New Orleans Saints are committed to providing equal employment opportunities for candidates and employees regardless of their membership in any protected classifications. The Saints will not discriminate in violation of the law on the basis of race, color, age, national origin, sex (including sexual orientation, gender identity, transgender status, and pregnancy), religion, physical or mental disability, genetic information, marital status, veteran status, familial status, status as a victim of domestic violence, and/or any other legally protected class under applicable federal, state, or local laws. This anti-discrimination policy applies with respect to all employment decisions, including but not limited to hiring, promotion, discipline, and discharge. The Saints are committed to equal opportunity for persons with disabilities in compliance with the Americans Disabilities Act and state law. If you feel you need an accommodation for a disability, please inform us. Requests for accommodation will be evaluated on a case-by-case basis. If you request an accommodation, it is essential that you participate fully in the interactive process.

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