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Family Support Manager Jobs in Indiana (NOW HIRING)

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Family Support Manager information

What is a family support manager?

Family Support Managers are professionals who oversee and coordinate services designed to assist families facing challenges such as poverty, disability, mental health issues, or other social difficulties. They work closely with families to assess needs, develop support plans, and connect them with appropriate resources such as counseling, financial aid, or educational programs. Family Support Managers also supervise support staff, monitor progress, and advocate for family well-being within the community. Their goal is to empower families to achieve stability and improve their quality of life.

What are the key skills and qualifications needed to thrive as a family support manager, and why are they important?

To thrive as a Family Support Manager, you need a background in social work, psychology, or a related field, often with relevant experience and a degree such as a BSW or MSW. Familiarity with case management systems, safeguarding protocols, and relevant certifications like child protection training are typically required. Outstanding interpersonal skills, empathy, and strong organizational abilities help build trust and effectively support families in crisis. These skills are essential for coordinating resources, ensuring the well-being of families, and leading a team to deliver impactful support services.

What are some common challenges faced by family support managers, and how can they be effectively addressed?

Family Support Managers often encounter challenges such as coordinating services across multiple agencies, handling sensitive family situations, and managing high caseloads. Effective communication and organizational skills are essential for building trust with families and ensuring seamless collaboration with social workers, healthcare providers, and educators. Regular training in trauma-informed care and conflict resolution can also help Family Support Managers navigate complex cases more effectively and maintain a supportive environment for both families and team members.

What is the difference between Family Support Manager vs Family Services Coordinator?

AspectFamily Support ManagerFamily Services Coordinator
CredentialsTypically requires a bachelor's degree in social work, psychology, or related field; certifications may include child and family services credentials.Often requires a bachelor's degree in social sciences or related area; certifications are similar but may be less specialized.
Work EnvironmentWorks in community agencies, schools, or healthcare settings, managing programs and supervising staff.Works directly with families in community or agency settings, providing support and resource navigation.
Employer & Industry UsageCommonly employed by social service agencies, nonprofits, and government programs.Used by similar organizations, often in roles focused on direct family support and resource coordination.

The main difference is that a Family Support Manager typically oversees programs and staff, focusing on program development and management, while a Family Services Coordinator primarily provides direct support and resources to families. Both roles require similar credentials and are found in comparable settings, but their responsibilities differ in scope and focus.

What are the most commonly searched types of Family Support jobs in Indiana?

The most popular types of Family Support jobs in Indiana are:

What cities in Indiana are hiring for Family Support Manager jobs?

Cities in Indiana with the most Family Support Manager job openings:

Family Support Service Specialist

Fort Wayne, IN • On-site

Brightpoint
See more jobs at Brightpointexternal

$36K - $36K/yr

Full-time

Posted 13 days ago

Job description

Position: Family Support Services Specialist
Location: Allen County
Hours: 8 AM to 5 PM Monday-Friday (Occasional evening and weekend)
Starting Salary Range: $36,400+ depending on experience
JOB SUMMARY
The Family Support Services Specialist is chiefly responsible for tracking, providing responses, and distribution of Gethelp and Utility emails daily. The Family Support Services Specialist provides additional administrative support to the Family Support Services Management team.
JOB DUTIES
  1. Assists the Family Support Management team in scheduling and preparing materials for outreach events.
  2. Enters all emailed incoming program documents into the appropriate tracking system within one business day.
  3. Assists with EAP quality assurance audits and ensures the quality of data entry into the program database.
  4. Must be willing to travel as needed to attend training or outreach events, cover satellite offices, and other assignments as assigned by program management.
  5. Provides administrative support to the Family Support Management team.
  6. Assures compliance with reporting requirements for all assigned programs.
  7. Implements Brightpoint Values at all times.

SKILLS AND QUALIFICATIONS
  1. High School Diploma or GED required. Two or more years of work experience in at least one of the following (or related) areas: consumer relations, business, administration, energy employment/job training skills, or other social services.
  2. Strong interpersonal, written, and oral communication skills with strong mathematics aptitude.
  3. Ability to work with minimal supervision; self-motivated, attentive to detail, organized, productive, flexible, and dependable.
  4. Ability to work flexible hours, including some evenings and weekends.
  5. Ability to relate well with diverse personalities from a variety of socio-economic backgrounds.
  6. Proficient in MS Office applications.
  7. High comfort level with public interaction.
  8. Must be willing to travel to as needed to attend training, cover satellite offices, and other assignments as assigned by program management.
  9. When driving for Brightpoint, the employee must have a valid Indiana driver's license and must maintain minimum auto insurance liability limits of $100,000/$300,000.
  10. Ability to operate office equipment and machines including personal and network computer terminals, copier, and fax.
  11. Working knowledge of standard office procedures and routines and the ability to apply such knowledge to a variety of interrelated processes, tasks, and operations.

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