Loan Consultant
$17.52 - $22.50/hr
Fairstone Bank and its family of brands are united in delivering innovative, accessible and reliable financial solutions that enable Canadians to reach their goals. Over the years, our brand family ...
Loan Consultant
$17.52 - $22.50/hr
Fairstone Bank and its family of brands are united in delivering innovative, accessible and reliable financial solutions that enable Canadians to reach their goals. Over the years, our brand family ...
Fairstone Financial is a leading Canadian provider of responsible lending solutions, offering personal loans and retail point-of-sale financing. With a focus on customer service and community ...
Fairstone Financial is a leading Canadian provider of responsible lending solutions, offering personal loans and retail point-of-sale financing. With a focus on customer service and community ...
Fairstone information
What are the key skills and qualifications needed to thrive as a Financial Services Representative at Fairstone, and why are they important?
To thrive as a Financial Services Representative at Fairstone, you need a solid understanding of lending products, customer service experience, and preferably a background in finance or a related field. Familiarity with loan origination systems, CRM platforms, and financial compliance procedures is typically required. Strong communication, problem-solving, and relationship-building skills help you connect with clients and address their needs effectively. These skills are crucial for delivering tailored financial solutions, maintaining regulatory compliance, and achieving sales targets in a competitive environment.
What are some typical challenges faced by employees working at Fairstone in customer service roles?
Employees in customer service roles at Fairstone often encounter challenges such as balancing high call volumes with the need to provide personalized assistance, handling sensitive financial information with care, and navigating complex loan products to address client needs. Adapting to evolving compliance requirements and maintaining up-to-date knowledge of company offerings are also crucial. However, Fairstone provides thorough training and ongoing support, fostering a collaborative environment that helps team members overcome these challenges and grow professionally.
What is Fairstone and what does the company do?
Fairstone is a leading Canadian provider of personal loans and consumer financing solutions. The company offers unsecured and secured personal loans, debt consolidation, and retail financing options to help individuals manage their borrowing needs. Fairstone operates through a network of branches across Canada and serves customers who may not qualify for traditional bank loans. Their services are designed to provide accessible and flexible financial solutions to a wide range of clients.
What is the difference between Fairstone vs Mortgage Advisor?
| Aspect | Fairstone | Mortgage Advisor |
|---|---|---|
| Credentials | Typically requires licensing and certifications like mortgage agent or broker licenses | Requires mortgage licensing, certifications, and industry-specific training |
| Work Environment | Works in financial institutions, mortgage brokerages, or directly with clients | Works in banks, mortgage brokerages, or independently, advising clients on loans |
| Industry Usage | Used as a brand name for a lending company and as a job title in mortgage lending | Commonly used as a job title for professionals advising on mortgage products |
Fairstone is a specific lending company and also a job title for mortgage professionals working within or for such companies. Mortgage Advisors are industry-wide professionals providing mortgage advice across various employers. While both require licensing and industry knowledge, Fairstone refers to a particular brand and its employees, whereas Mortgage Advisor is a broader role across the mortgage lending industry.
What states have the most Fairstone jobs? States with the most job openings for Fairstone jobs include:
$17.52 - $22.50/hr
Full-time
Medical, Dental, Retirement, PTO
Posted 9 days ago
Job description
Who we are:
Fairstone Bank and its family of brands are united in delivering innovative, accessible and reliable financial solutions that enable Canadians to reach their goals. Over the years, our brand family has grown. In 2024, Home Trust Company, Home Bank and Oaken Financial became part of the Fairstone Bank family of brands, alongside Fairstone, EdenPark and Fig.
Together, we are the leading alternative lending bank in Canada. We have the collective experience and expertise to better serve our customers and foster our partners' growth. With a diverse suite of products-residential and commercial mortgages, consumer deposits and GICs, credit cards, retail and automobile financing, personal loans and digital lending-we offer financial solutions tailored to all Canadians, including newcomers, small-business owners, smart investors and savvy consumers.
Backed by nearly a century of lending experience through its legacy companies, Fairstone Bank and its brand family are proud to be Canada's leading alternative lending bank.
Join Fairstone as a Loan Consultant and be part of our talented and growing team!
About the role:
As a Loan Consultant, you'll play a key part in growing our business by:
- Actively promoting and selling loan and protection products in a fast-paced, sales-driven environment
- Understanding customer needs to recommend the right financial solutions
- Managing the entire sales process, both in person and virtually - from application to closing
- Building strong relationships and earning trust through excellent service
- Staying focused on individual and team sales goals
- Performing credit assessments, processing payments, and managing overdue accounts
What we are looking for:
- High school diploma (post-secondary education in finance, sales, or business is an asset)
- Minimum 1 year of sales experience with a focus on meeting/exceeding targets
- Strong interpersonal, communication, and negotiation skills
- A customer-first mindset and a passion for delivering value
What you'll love about working here:
- Award-Winning Culture: We're proud to be recognized as a Great Place to Work Canada 2025 and one of Montreal's Top Employers 2025 by Canada's Top 100 Employers.
- Compensation Package: Competitive hourly rate plus an incentive plan based on performance.
- Time to Recharge: Generous vacation based on your role, statutory holidays, plus 6 wellness days to prioritize your well-being.
- Comprehensive Benefits: Robust health and dental coverage through Manulife, as well as virtual healthcare through Dialogue.
- Future-Ready Savings: Group Retirement Savings Plan with up to 7% employer match.
- Exclusive Perks: Discounts from top retailers via WorkPerks, plus location-based perks like gym memberships and Toronto Bike Share.
- Continuous Growth: Education Assistance Program and Fairstone Academy for training and skill development.
- Family Support: Parental leave top-up program to help you during life's big moments.
- Community Impact: One paid volunteer day to give back to causes that matter to you.
- For more information on who we are as an employer click here.
What you can expect - pay & process:
- Expected base hourly rate range of $17.52 - $22.50, plus the opportunity to earn uncapped monthly bonuses tied to performance-your success drives your earnings.
- This posting is for an existing vacancy within our organization.
- Artificial intelligence may be used in parts of the recruitment process.
- All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.
If what you read excites you, we'd like to hear from you! Please submit your application and we'll contact you if you become selected for first stages of the interview process.
Learn more: https://www.fairstone.ca/en/about/canadian-lender
Follow us on LinkedIn: https://www.linkedin.com/company/fairstone/mycompany/
If you have a preferred language for communication, please kindly inform us whether you prefer French or English on your application.
Fairstone is an equal opportunity employer. Accordingly, we will make reasonable accommodations to respond to the needs of people with disabilities. Individuals who view themselves as Aboriginals, members of visible minorities, and disabled are encouraged to apply in confidence.
Time Type:
Full timeJob Type:Permanent