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Fairfield Inn Front Desk Jobs (NOW HIRING)

QUEENSIDE HOSPITALITY LLC

Front Desk Agent

Matteson, IL · On-site

$17 - $18/hr

Paid time off * 401(k) FAIRFIELD INN & SUITES FRONT DESK AGENT Fairfield Inn & Suites by Marriott | Dual-Brand Delta Hotels & Fairfield Inn & Suites by Marriott Matteson IL Department: Front Office ...

QUEENSIDE HOSPITALITY LLC

Front Desk Agent

Matteson, IL · On-site

$17.50/hr

Employee discounts Paid time off 401(k) FAIRFIELD INN & SUITES FRONT DESK AGENT Fairfield Inn & Suites by Marriott | Dual-Brand Delta Hotels & Fairfield Inn & Suites by Marriott Matteson IL ...

CUSA

Front Desk Agent - Marriott

York, NE · On-site

$14 - $17.75/hr

Front Desk Agent Fairfield Inn & Suites by Marriott York, Nebraska You set the tone for every guest stay. At the Fairfield Inn & Suites York, the front desk is the command center of the hotel. Guests ...

Younes Hospitality

Front Desk Associate

Kearney, NE · On-site

$12.75 - $16.25/hr

The Fairfield Inn & Suites - Kearney, NE is currently accepting applications for an Overnight Front Desk Associate. Applicants should have a great personality and enjoy working with people. Must have ...

CUSA, LLC

Front Desk Agent - Marriott

York, NE · On-site

$16 - $17/hr

Front Desk Agent Fairfield Inn & Suites by Marriott York, Nebraska You set the tone for every guest stay. At the Fairfield Inn & Suites York, the front desk is the command center of the hotel. Guests ...

CUSA, LLC

Front Desk Agent - Marriott

York, NE · On-site

$14 - $17.75/hr

Front Desk Agent Fairfield Inn & Suites by Marriott York, Nebraska You set the tone for every guest stay. At the Fairfield Inn & Suites York, the front desk is the command center of the hotel. Guests ...

Fairfield Inn & Suites

Front Desk 73 shift

Virginia Beach, VA · On-site

$12.50 - $16/hr

Employee discounts Job Summary Fairfield Inn & Suites is seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with ...

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Fairfield Inn Front Desk information

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How much do fairfield inn front desk jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for fairfield inn front desk in the United States is $15.66, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.31 per hour, depending on experience, location, and employer.

What does a Fairfield Inn front desk associate do?

A Fairfield Inn Front Desk associate is responsible for greeting guests, checking them in and out, managing reservations, and addressing guest inquiries or concerns. They handle payment processing, provide information about hotel amenities, and ensure a pleasant overall guest experience. Front desk associates also coordinate with housekeeping and maintenance staff to fulfill guest requests and maintain smooth hotel operations.

What are the key skills and qualifications needed to thrive as a Fairfield Inn front desk associate, and why are they important?

Success as a Fairfield Inn Front Desk Associate requires strong customer service abilities, multitasking, and attention to detail, often supported by a high school diploma or equivalent. Familiarity with hotel property management systems (such as Marriott's FOSSE), payment processing, and basic office software is typically expected. Exceptional communication, problem-solving, and a positive attitude help associates create welcoming guest experiences and resolve issues efficiently. These skills ensure guest satisfaction, smooth daily operations, and uphold the brand's reputation for quality service.

What are some common challenges faced by front desk staff at Fairfield Inn, and how can they be overcome?

Front desk staff at Fairfield Inn often manage multiple priorities simultaneously, such as checking in guests, handling reservations, and addressing guest concerns. A frequent challenge is balancing excellent customer service with administrative tasks during busy periods. To overcome this, strong organizational skills and clear communication are essential. Building rapport with the housekeeping and maintenance teams also helps to resolve guest issues promptly and maintain smooth operations.

What are popular job titles related to Fairfield Inn Front Desk jobs?

For Fairfield Inn Front Desk jobs, the most frequently searched job titles are:

Infographic showing various Fairfield Inn Front Desk job openings in the United States as of August 2026, with employment types broken down into 73% Full Time, 25% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $32,583 per year, or $15.7 per hour.

Front Desk Agent | Mechanicsburg Fairfield Inn

Mechanicsburg, PA • On-site

Shaner Hotel Group
Hospitality Services • 5 - 10K employees
Learn more about Shaner Hotel Groupexternal

$13.50 - $17/hr

Other

Re-posted 17 days ago

Job description

Job Title

Job Title

Job Description

Be available to work a flexible schedule, including weekends, holidays, and varied shifts.

Handle guest complaints ensuring guest satisfaction.

Process all check-ins and check-outs according to established hotel requirements.

Adhere to payment, cash handling and credit policies/procedures.

Generate, print, and distribute daily reports to designated departments/personnel.

Resolve discrepancies on the room status report with Housekeeping.

Other duties as assigned.

Responsibilities Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner.

Qualifications

High school graduate or equivalent.

Minimum one year customer service experience; previous hotel experience preferred.

Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.

Computer experience preferred.

Bilingual English/Spanish a plus.

Knowledge of local activities and attractions appropriate for clientele.

About the Team

Shaner Hotels has an exciting opportunity to join our team at the Fairfield Inn & Suites Mechanicsburg! Conveniently located just off I-81, our 107-room hotel offers guests spacious accommodations, modern amenities, and easy access to some of Central Pennsylvania's most popular destinations.

Located near major attractions including Hershey and Harrisburg, our hotel is ideally situated for both business and leisure travelers. Guests enjoy comfortable accommodations, complimentary breakfast, free high-speed Wi-Fi, and the reliable service experience associated with the Fairfield by Marriott brand.

Whether you're beginning your hospitality career or looking for your next opportunity to grow, Fairfield Inn & Suites Mechanicsburg provides an excellent environment to develop your skills while being part of a team dedicated to exceptional guest service.

Join Shaner Hotels and become part of a company that values teamwork, hospitality excellence, and creating memorable experiences for every guest.

About Us

Shaner Hotel Group is one of the hospitality industry's leading award-winning hotel owner-operators and management companies. Our growing portfolio includes more than 70 full-service, select-service, extended-stay, and resort properties, representing over 8,000 guest rooms across 14 states and three countries.

We proudly partner with many of the world's most recognized hospitality brands, as well as distinctive independent hotels, delivering exceptional guest experiences and operational excellence across every property.

Beyond hotel management, Shaner Hotels provides a comprehensive range of hospitality services for investors, hotel owners, and brand partners, including hotel development, design and construction, revenue management, e-commerce, sales and marketing, human resources, accounting, and operational support.

Whether you're joining one of our hotels or our corporate team, you'll become part of an organization committed to innovation, professional growth, and delivering outstanding hospitality. At Shaner Hotels, we invest in our people and provide opportunities to build rewarding careers across every area of the hospitality industry.

Job Info

Job Identification 236393

Posting Date 08/01/2026, 06:39 PM

Locations 503 Winding Creek Blvd, Mechanicsburg, PA, 17050, US (On-site)

Full Time or Part Time Full-Time/Part-Time

Brands Fairfield Inn & Suites

Job Category Front Desk

Shaner logo

About Shaner

Sourced by ZipRecruiter

Shaner Hotels is a renowned hospitality management company that has established itself as a leader in the industry since its inception in 1979. With a rich history spanning over four decades, Shaner's unwavering commitment to excellence and its distinctive company culture have played a significant role in its success and growth. At the heart of Shaner Hotels' company culture are the founding principles set forth by its founder, Lance Shaner. These principles revolve around the philosophy of putting people first, creating lasting relationships with guests and employees, and fostering an environment of respect, trust, and integrity.

Industry

Hospitality services

Company size

5,001 - 10,000 Employees

Headquarters location

State College, PA, US

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