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Facing Role Jobs (NOW HIRING)

eTeam

Patient Facing PD

Chapel Hill, NC · On-site

Patient Facing PD Job Location: Chapel Hill NC 27514 Duration: 3 Months Position Summary: The ... The role requires professionalism, attention to detail, and strong communication skills to ensure a ...

ChargeAfter

$81K - $111K/yr

This is both a client/partner facing role, and R&D facing role, where you will work in conjunction with Solution Engineers, Architects, R&D Engineers, E2E QA, Product, Operations and Customer Success ...

ChargeAfter

Senior technical project manager

Manhattan, NY · On-site

$121K - $167K/yr

This is both a client/partner facing role, and R&D facing role, where you will work in conjunction with Solution Engineers, Architects, R&D Engineers, E2E QA, Product, Operations and Customer Success ...

Eclaro

Patient Facing PD

Chapel Hill, NC · On-site

$19/hr

Patient Facing PD Job Number: 26-00788 Be at the forefront of innovation. ECLARO is looking for a ... The role requires professionalism, attention to detail, and strong communication skills to ensure a ...

Asprcmsolutions

Three or more years in a client-facing role in healthcare revenue cycle, medical billing or a related service * Comfortable reading and explaining revenue cycle performance: collections, AR aging ...

Career Search

Owner Relations Manager

Scottsdale, AZ · On-site

This is an essential customer-facing role maintaining and growing relationships with the owners of vacation rental properties.The Owner Relations Manager is responsible for overseeing a portfolio of ...

Disabled Veteran Solutions

$18 - $19/hr

Preferred ExperienceExperience in healthcare, insurance, social work, or mental healthFamiliarity with medical terminology and health benefit plansProven success in remote customer facing role ...

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Patient Facing PD

Chapel Hill, NC • On-site

eTeam
See more jobs at eTeamexternal

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Re-posted 3 days ago

Job description


Job Title: Patient Facing PD
Job Location: Chapel Hill NC 27514
Duration: 3 Months
Position Summary:
The Patient Accounts Representative is responsible for front-line, patient-facing duties within the Accounting Office. This position handles incoming phone calls, assists walk-in patients, processes mail and faxes, and supports patients with billing and account inquiries related to both dental and medical services. The role requires professionalism, attention to detail, and strong communication skills to ensure a positive and efficient patient experience.
Key Responsibilities:
  • Greet and assist patients and visitors in a courteous and professional manner
  • Answer incoming calls and direct inquiries to the appropriate department or team member
  • Respond to patient billing questions, explain statements, and provide basic account information
  • Accept and process patient payments; provide receipts and documentation as needed
  • Handle incoming and outgoing mail, including scanning, sorting, and distributing faxes
  • Log and track patient inquiries, correspondence, and documentation in accordance with office procedures
  • Collaborate with billing, clinical, and administrative staff to resolve patient account issues
  • Maintain confidentiality of patient information in compliance with HIP nd institutional policies
  • Ensure desk and waiting area remain clean, organized, and professional
Qualifications:
Education & Experience:
  • High school diploma or GED required
  • 1-2 years of experience in a healthcare, medical, dental, or customer service setting
  • Experience with patient billing systems, insurance processes, and EHR/EMR systems preferred
  • Background in both dental and medical billing environments strongly preferred
Skills & Competencies:
  • Strong interpersonal and verbal communication skills
  • Professional demeanor and commitment to providing excellent customer service
  • Ability to manage multiple tasks and prioritize in a busy environment
  • Proficient in Microsoft Office and comfortable working with databases and digital records
  • Detail-oriented with strong problem-solving and organizational abilities
  • Knowledge of HIP nd patient confidentiality requirements

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