F Jobs in Natick, MA (NOW HIRING)

Position Title: F&B Banquets Manager
Position Reports to: Clubhouse Manager
Employee Category: Full-Time, Year-Round, Benefit Eligible
FLSA Category: Exempt; Salary
Compensation: $80K-$90k/year based on experience 

Overview:

The F&B Banquets Manager leads and oversees various outlets and event spaces within the Club. In addition to event execution, this position assists with oversight of concepts including The Food Truck and the Stables Grab & Go Café. While working with the service team directly, they ensure a high standard of care is delivered to our members and their guests in an efficient and effective manner. As a leader in their department, they ensure our team is constantly learning and growing their skills and knowledge of Food, Beverage, and Hospitality Service. As a visionary, they plan and bring to life sporting events and various dining outlets around property by incorporating thoughtful and personalized touches. The ideal candidate is highly visible and member-facing, working continuously to meet and exceed guest expectations. This position is uniquely a part of the reopening team following the renovation of the Club’s historic clubhouse in 2028. Compensation Range: $80k-$90k based on experience. 

Primary Responsibilities: 

• Oversee daily events and outlet operations as assigned, including event execution, staffing, and scheduling
• Ensure smooth coordination between kitchen and front-of-house teams
• Monitor food quality, presentation, and service standards
• Hire, train, and supervise event and F&B operations staff
• Lead event pre-shift meetings
• Attend menu tastings as scheduled
• Serve as a role model to all staff as they work to grow in their positions
• Train all employees on service standards, beverage operations, and Club culture
• Utilize event management software, Jonas, to plan and communicate event details
• Maintain event logs, including post-function reports and billing notes
• Advanced knowledge of all wine, beer, cocktail and non-alcoholic beverage offerings
• Advanced knowledge of our menu and ability to answer questions about ingredients or cooking techniques
• Oversee daily sales entry in point-of-sale system and accurate reporting within outlet spaces, as assigned
• Complete opening and close-out duties 
• Maintain cleanliness and organization of all F&B areas
• Provide outstanding guest service while maintaining impeccable attention to detail. 
• Act as property Manager on Duty, as assigned 
• Additional duties and projects as assigned by management

Required Skills: 

• 5+ years of prior restaurant or F&B management experience.
• Advanced knowledge of food and beverage operations, including menus, service standards, and best practices.
• Ability to work well both independently and in a team environment, while maintaining established food and beverage standards.
• Ability to work in a fast-paced, changing environment, and perform the essential functions of the job.
• Ability to anticipate member and guest needs.
• Ability to greet members and their families by name and advanced knowledge of preferences and allergies. 
• Basic reading and writing skills.

• Proficient in basic computer skills and Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.

• Ability to speak English conversationally.
• Availability to work nights, weekends, holidays as scheduled.

Specialized Knowledge/Licenses Required: 

• TIPS certification

Uniform Requirements:

• Professional attire 

Physical Requirements:

• Must be able to bend and reach for items off shelf, carry trays, and able to lift up to 40 lbs.
• Must be able to stand for 8 to 10 hours
• Use touch screen for POS system 

The Country Club is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants of all backgrounds to apply and will consider qualified candidates without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, veteran status, or any other legally protected status.