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External Vice President Jobs in Ladera Ranch, CA

The Mortgage Office

VP / SVP, Operations

Huntington Beach, CA · On-site

$225K - $250K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

... external product expertise - certifications, enablement content, customer training revenue ... 3+ years at the VP level or above. * Direct experience running two or more of: support ...

Xe Careers

VP Finance

Irvine, CA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Serve as primary interface with internal and external audit; track and remediate control ... Proven VP Finance, CFO, or Deputy CFO experience in a regulated financial services or fintech ...

Masimo

VP of Sales - Americas

Carlsbad, CA · On-site +1

VP of Sales - Americas Carlsbad, CA / US - Remote Reporting to the SVP, Commercial Operations, the ... to external distribution and dealer channel partners. • Be an ambassador for Sound United and ...

Masimo

VP of Sales - Americas

Carlsbad, CA · Remote

VP of Sales - Americas Carlsbad, CA / US - Remote Reporting to the SVP, Commercial Operations, the ... and to external distribution and dealer channel partners. Be an ambassador for Sound United and ...

American Heart Association

VP, Development

Irvine, CA

$3.30/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are currently seeking a Vice President, Development to advance our mission by leading ... for external meetings, professional development, connection, and coaching. * Identify, recruit ...

American Heart Association

VP, Development

Irvine, CA

$3.30/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are currently seeking a Vice President, Development to advance our mission by leading ... for external meetings, professional development, connection, and coaching. * Identify, recruit ...

American Heart Association

VP, Development

Irvine, CA · On-site

$3.30/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are currently seeking a Vice President, Development to advance our mission by leading ... for external meetings, professional development, connection, and coaching. * Identify, recruit ...

Skorpios Technologies

Vice President Fab Engineering

Temecula, CA · On-site

$190K - $260K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... external foundries. * Quality & Risk Management: Establish and enforce comprehensive quality ... VP) directly managing multi-disciplinary engineering organizations within a 24/7 manufacturing ...

Alignment Healthcare

VP, Compliance

Orange, CA

$134K - $180K/yr

The Vice President of Compliance is a senior leader responsible for leading, evolving, and ... and external business partners. * Experience operating within a complex, fast-scaling enterprise ...

Alignment Healthcare

VP, Compliance

Orange, CA · On-site +1

$134K - $180K/yr

The Vice President of Compliance is a senior leader responsible for leading, evolving, and ... and external business partners. * Experience operating within a complex, fast-scaling enterprise ...

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Showing results 1-20

All JobsExternal Vice President JobsExternal Vice President Jobs in Ladera Ranch, CA

External Vice President information

See Ladera Ranch, CA salary details

$46.2K

$167.5K

$295K

How much do external vice president jobs pay per year?

As of Aug 14, 2026, the average yearly pay for external vice president in Ladera Ranch, CA is $167,461.00, according to ZipRecruiter salary data. Most workers in this role earn between $122,200.00 and $202,000.00 per year, depending on experience, location, and employer.

How does the External Vice President typically collaborate with other departments to achieve organizational goals?

The External Vice President frequently works cross-functionally, serving as a liaison between the organization and external stakeholders, such as partners, sponsors, or community groups. This role often involves coordinating with marketing, communications, and business development teams to ensure alignment on outreach strategies and partnership initiatives. Successful External Vice Presidents are adept at facilitating interdepartmental meetings, sharing insights from external engagements, and driving projects that require input from multiple areas of the organization. This collaborative approach helps ensure that external partnerships support and enhance the company’s overall objectives.

What do external vice presidents do?

An external vice president is responsible for managing relationships with external stakeholders such as partners, clients, and industry organizations. They often oversee business development, strategic partnerships, and public relations to support the company's growth and reputation.

What is the difference between External Vice President vs Business Development Manager?

AspectExternal Vice PresidentBusiness Development Manager
CredentialsTypically requires a bachelor's degree, often an MBA, and extensive industry experienceUsually holds a bachelor's degree; an MBA is a plus but not always required
Work EnvironmentExecutive-level setting, involved in strategic planning and high-level client relationshipsOperational role focused on sales, client acquisition, and market expansion
Employer & Industry UsageCommon in large corporations, finance, and tech industriesWidely used across various industries including tech, sales, and consulting

The External Vice President typically holds a senior, strategic role focused on high-level partnerships and company growth, whereas the Business Development Manager concentrates on executing sales strategies and expanding the company's client base. Both roles require strong industry knowledge and relationship skills, but the VP operates at a higher strategic level with broader responsibilities.

What are the responsibilities of an External Vice President?

An External Vice President typically oversees relationships between an organization and external stakeholders, such as partners, sponsors, or community groups. They represent the organization at public events, manage collaborations, and help build strategic alliances. Their responsibilities may also include communications, marketing, and advocacy efforts that enhance the organization’s public image. This role often requires strong leadership, networking, and communication skills to effectively promote the organization’s mission and goals.

What are the key skills and qualifications needed to thrive as an External Vice President, and why are they important?

To thrive as an External Vice President, you need strong leadership abilities, experience in strategic planning, and a background in business development or public relations, often supported by a relevant degree. Familiarity with CRM systems, project management tools, and sometimes certifications in leadership or management are beneficial. Exceptional interpersonal skills, negotiation prowess, and the ability to build and maintain external partnerships set top candidates apart. These skills are crucial for driving organizational growth, representing the company externally, and fostering effective collaborations.

What are popular job titles related to External Vice President jobs in Ladera Ranch, CA?

For External Vice President jobs in Ladera Ranch, CA, the most frequently searched job titles are:

What job categories do people searching External Vice President jobs in Ladera Ranch, CA look for?

The top searched job categories for External Vice President jobs in Ladera Ranch, CA are:

What cities near Ladera Ranch, CA are hiring for External Vice President jobs?

Cities near Ladera Ranch, CA with the most External Vice President job openings:

External Vice President jobs near you

VP / SVP, Operations

The Mortgage Office

Huntington Beach, CA • On-site

$225K - $250K/yr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 19 days ago

Job description

About TMO,
The Mortgage Office is the most trusted loan management platform in private lending. Founded in 1978, we power the full loan lifecycle for over 1,100 lenders, including private money firms, CDFIs, nonprofits, and government agencies, servicing more than $190 billion in loans.
We're recognized as G2's #1 Loan Servicing Software and Capterra's Best Ease of Use. With offices in Huntington Beach and San Mateo, we're now building the next generation of AI-native lending tools, and hiring a VP/SVP, Operations to help lead that work.
The Opportunity
The VP / SVP, Operations is the executive owner of TMO's customer organization, spanning pre-sales engineering, tiered technical support, customer onboarding and delivery, professional services, customer success, and TMO Academy.
This leader owns the customer lifecycle from technical qualification through long-term retention. They are accountable for time-to-value, support quality, professional services margin, and gross revenue retention across the entire installed base. Reports to the CEO and sits on the executive leadership team. The title (VP vs. SVP) is calibrated to candidate experience and demonstrated scope.
What You'll Own
Customer Organization Leadership
  • Lead the customer organization end-to-end, develop the management layer underneath, and build the bench needed to scale.
  • Own the operating cadence of the customer org: weekly business reviews, monthly health reporting, quarterly planning.
  • Manage a blended onshore + nearshore model; expand where it makes sense without compromising customer experience.

Technical Enablement & Support
  • Own the tiered support model and drive measurable improvement in first-response time, resolution time, deflection rate, and CSAT.
  • Partner with Sales leadership on pre-sales SE coverage, demo quality, and technical win rates.
  • Run the Product SME function and TMO Academy as the company's center of gravity for internal and external product expertise - certifications, enablement content, customer training revenue.
  • Direct the Force Multiplier / AI Tooling function as the org's internal AI and automation engine.

Customer Delivery & Success
  • Own customer onboarding through segment-aligned Go Live motions (SMB and Enterprise), each covering Loan Servicing, Loan Origination, and Fund Management.
  • Drive measurable improvement in time-to-go-live, onboarding NPS, and early-life retention.
  • Run the post-sale technical solutions function: Forward-Deployed Engineers embedded at strategic accounts, Professional Services for scoped delivery, and Data Solutions Engineers for integration and data advisory.
  • Own gross revenue retention as the primary outcome metric for the Customer Success function. Build the playbook, health-scoring, and renewal motion that supports it.

Cross-Cutting Operating Levers
  • Define and instrument the customer org's metrics stack: GRR, time-to-value, CSAT, support SLAs, PS utilization & margin, certification volume.
  • Partner with Product and Engineering on a continuous feedback loop from the field back into the roadmap.
  • Partner with Sales and Marketing on expansion motions, customer references, and pricing/packaging input from the field.
  • Stand up the operating reviews, dashboards and drive executive communication.

Outcomes in Year One
  • A fully staffed and stable management layer across the customer org.
  • Measurable, sustained improvement in gross revenue retention and time-to-go-live.
  • A working tiered support model with documented SLAs, clear escalation paths, and CSAT performance worth showing customers.
  • TMO Academy operating as a real product line: certifications, training revenue, and a measurable lift in customer self-sufficiency.

Who You Are
Required
  • 12+ years leading customer-facing post-sales or operations organizations; 3+ years at the VP level or above.
  • Direct experience running two or more of: support, professional services, customer success, onboarding/implementation, technical account management.
  • Track record of owning GRR as a primary metric and improving it.
  • Experience leading an organization across multiple management layers.
  • Strong financial and operational rigor: you build the dashboard, you run the reviews, you hold the line on the numbers.

Preferred
  • Direct experience running SaaS operations in fintech or mortgage technology - prior operating roles at a vertical SaaS company serving lenders, servicers, or other financial institutions.
  • Hands-on experience deploying AI tooling inside a customer org - not slideware.
  • Vertical SaaS leadership experience ideally in financial services, lending, or capital markets technology.
  • Experience running a customer education / academy function with certifications.
  • Direct experience preferred building or scaling a tiered support model and a Forward-Deployed Engineer / FDE function.
  • Familiarity with the workflows our customers run - loan servicing, origination, and fund management - is a plus.

Style
  • Direct, low-ego, operationally precise. Say what you mean.
  • Customer-obsessed without being soft on accountability.
  • High agency - builds the org, the dashboard, and the playbook without being asked.
  • Relentlessly curious - reads the field, the product, and the customer, and keeps learning.

Benefits & Perks
  • Competitive compensation (Base: $225,000 - $250,000) + Bonus + Equity
  • Comprehensive health coverage (medical, dental, vision)
  • 401(k) matching
  • Wellness programs
  • Professional development
  • Employee recognition programs
  • Team building & on-site amenities

Life at TMO,
TMO pairs 45+ years of category leadership with a culture that's still hands-on and collaborative. Ideas flow freely, every team member has a voice, and we have fun while we build.
Our Values: DRIVE
  • Data-Driven: numbers over opinions.
  • Respect: high on empathy, low on ego.
  • Initiative & Agency: don't wait to be told.
  • Value to Customers: create value for them above all else.
  • Evolve: progress over perfection.

The pay range for this role is:
225,000 - 250,000 USD per year (Huntington Beach, CA)

Apply