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External Operations Manager Jobs in Solon, OH (NOW HIRING)

Kinnect

Operations Manager

Cleveland, OH

$75K - $82K/yr

Consider the needs of external partners and internal team members and incorporate them into ... operations management experience, or non-profit management experience including compliance and ...

DHL eCommerce

Operations Manager

Stow, OH · On-site

$74K - $98K/yr

SUMMARY: The Operations Manager is responsible for the management of the major functions of the ... Manage DCs quality functions: monitor internal/external quality controls; track service commitment ...

Amazon

Operations Manager

Akron, OH

External Our WW Operations network delivers millions of packages and smiles to Amazon customers ... To achieve this, managers are expected to provide their team with the tools needed for success ...

DHL eCommerce

Operations Manager

Stow, OH · On-site

$74K - $98K/yr

SUMMARY: The Operations Manager is responsible for the management of the major functions of the ... Manage DCs quality functions: monitor internal/external quality controls; track service commitment ...

Amazon

Operations Manager

Akron, OH

External Our WW Operations network delivers millions of packages and smiles to Amazon customers ... To achieve this, managers are expected to provide their team with the tools needed for success ...

PrimeFlight Aviation Services

Operations Mgr

OH · On-site

SUMMARY OVERVIEW The Operations Manager is responsible for overseeing all aspects of field ... maintained to meet internal/external service level/quality assurance standards * Monitor ...

Amazon

Operations Manager

Akron, OH · On-site

External Our WW Operations network delivers millions of packages and smiles to Amazon customers ... To achieve this, managers are expected to provide their team with the tools needed for success ...

Lynx EMS

EMS Operations Manager

Parma Heights, OH

$60K - $70K/yr

EMS Operations Manager Job Address: 6455 Pearl Rd., Parma Heights, Ohio 44130 Pay Range: $60K-$70K ... Attend external and internal meetings as may be necessary/required. * Remain accessible by phone ...

FNS, INC

Warehouse Operations Manager

Streetsboro, OH

$90K - $110K/yr

... Operations Management * Oversee and optimize the overall operations of both warehouses (battery ... Adhere to OSHA and other regulatory requirements, and support internal and external audits 4. ...

Gabriel Group

Area Operations Manager

Montville, OH · On-site

$150 - $180/hr

Area Operations Manager Location: Multi-site (East 8 Locations) Travel: Up to 50% About Us Roto ... Build and maintain strong relationships with internal teams and external partners to enhance ...

FNS, INC

Warehouse Operations Manager

Streetsboro, OH · On-site

$1.5K/mo

... Operations Management * Oversee and optimize the overall operations of both warehouses (battery ... Adhere to OSHA and other regulatory requirements, and support internal and external audits 4. ...

Process Technology

People Operations Manager

Mentor, OH · On-site

$95K - $115K/yr

The Manager of People Operations will translate talent into a competitive advantage ... This means working with the executive leadership team, external partners, and team members to ...

LeafHome

Operations Manager LHE

Bedford, OH

Manage and grow assigned sales territory through effective leadership of independent contractor ... external parties in a manner that is both articulate and professional. * Ability to logically ...

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External Operations Manager information

See Solon, OH salary details

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$110.2K

How much do external operations manager jobs pay per year?

As of Aug 30, 2026, the average yearly pay for external operations manager in Solon, OH is $58,990.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,100.00 and $72,000.00 per year, depending on experience, location, and employer.

What does an external operations manager do?

An External Operations Manager oversees and coordinates a company's activities that involve external partners, vendors, or clients. Their primary responsibilities include managing relationships with suppliers, ensuring contract compliance, and optimizing external workflows to meet business objectives. They also analyze external processes for efficiency, handle negotiations, and often serve as the main point of contact for external stakeholders. This role is crucial for maintaining smooth operations and fostering positive business relationships outside the organization.

What are the key skills and qualifications needed to thrive as an external operations manager, and why are they important?

To thrive as an External Operations Manager, you need strong leadership, project management, and analytical skills, typically supported by a degree in business, logistics, or a related field. Familiarity with supply chain management systems, ERP software, and relevant industry certifications such as PMP or Six Sigma is highly beneficial. Excellent interpersonal skills, negotiation abilities, and adaptability help build effective relationships with external partners and stakeholders. These skills ensure seamless coordination, efficient operations, and the achievement of organizational goals through strong external collaboration.

How does an external operations manager typically collaborate with internal teams and external partners?

An External Operations Manager acts as a crucial liaison between their organization and external partners, such as suppliers, vendors, or logistics providers. They regularly coordinate with internal teams like procurement, sales, and logistics to ensure that external operations align with company goals and standards. Effective communication and negotiation are essential, as the role often involves resolving conflicts, managing expectations, and ensuring smooth workflow across organizational boundaries. Building strong, trust-based relationships is key to successfully managing these collaborations and driving operational efficiency.

What is the difference between External Operations Manager vs Supply Chain Coordinator?

AspectExternal Operations ManagerSupply Chain Coordinator
CredentialsBachelor's degree in Business, Logistics, or related field; certifications like APICS CSCP or CPSMBachelor's degree in Supply Chain, Logistics, or Business; certifications like APICS CPIM or CSCP
Work EnvironmentOversees external partners, vendors, and logistics providers; often involves travel and client interactionCoordinates internal supply chain activities; works closely with procurement, warehousing, and distribution teams
Employer & Industry UsageUsed in manufacturing, retail, and logistics companies managing external relationshipsCommon in manufacturing, retail, and distribution centers focusing on internal supply chain processes

The External Operations Manager focuses on managing external relationships and logistics partners, ensuring smooth operations outside the company. In contrast, the Supply Chain Coordinator handles internal supply chain activities, coordinating between departments to optimize inventory and distribution. Both roles require similar credentials and are vital in supply chain management, but their primary focus and work environment differ.

How much should an external operations manager be paid?

The salary for an external operations manager typically ranges from $70,000 to $130,000 annually, depending on experience, industry, and location. Compensation may also include bonuses, benefits, and performance incentives, with higher salaries often associated with larger companies or specialized sectors.

Is an external operations manager a high paying job?

External operations managers typically earn competitive salaries that vary based on industry, experience, and location. They often require strong leadership, project management skills, and industry knowledge, which can contribute to higher compensation levels compared to entry-level roles.

What are popular job titles related to External Operations Manager jobs in Solon, OH?

For External Operations Manager jobs in Solon, OH, the most frequently searched job titles are:

What job categories do people searching External Operations Manager jobs in Solon, OH look for?

The top searched job categories for External Operations Manager jobs in Solon, OH are:

What cities near Solon, OH are hiring for External Operations Manager jobs?

Cities near Solon, OH with the most External Operations Manager job openings:

External Operations Manager jobs near you

Operations Manager

Kinnect

Cleveland, OH

$75K - $82K/yr

Full-time

Re-posted 22 days ago

Job description

Overview of Kinnect
Kinnect is an Ohio-based non-profit organization dedicated to developing KinFirst strategies and delivering programs that strengthen kinship connections and inclusive support networks for families, young people, and children. Kinnect has spent 20 years collaborating with families, public agencies, and private providers to ensure young people and families have the belonging, resources, and relationships they need to thrive.
Kinnect’s purpose, vision, and guiding principles center family and kin and promote a KinFirst culture in every aspect of our service delivery and advocacy efforts for families, young people, and children. Kin is family, family is kin, and whether relationships involve relatives or chosen family connections, a KinFirst culture is the way we work and live each day.
Kinnect is proud to be a nationally recognized leader and pioneer in the field, which led to the development of KinnectU, a training, consulting, and replication branch of Kinnect, to provide these services to all child- and family-serving organizations. Our programs include the Ohio Kinship and Adoption Navigator (OhioKAN) program, Kinnect to Family (KTF), and Youth Centered Permanency Roundtables (YCPRT). Kinnect is grateful to receive support from a variety of sources, including contracts with government entities, partnerships with nonprofits, generous grants, and invaluable donations from foundations and private donors.
Position Summary
The Operations Manager is responsible for supporting the design and deployment of the operational infrastructure required to support Kinnect’s mission and strategic plan. In close partnership with the Chief Operating Officer, Kinnect’s leadership team and the Board, the Operations Manager will be accountable for aligning resources and processes to best achieve specific key performance indicators.
The Operations Manager plays a vital supportive role in ensuring the effective and mission-driven operation of the organization. This position works collaboratively across teams to foster a culture of trust, transparency, and shared accountability. The Operations Manager identifies opportunities to improve efficiency, strengthen systems, and streamline processes, while also helping to address operational challenges and gaps. By providing timely insights, analysis, and operational information, this role supports the Chief Operating Officer and leadership team in making informed decisions that advance the organization’s mission and strategic objectives. The Operations Manager is also responsible for the documentation, implementation, and ongoing maintenance of operational processes and procedures to support sustainability, compliance, and organizational effectiveness.
The Operations Manager should be highly motivated, able to handle a fast-paced work environment, ambiguity and manage multiple priorities successfully with a positive attitude and willingness to work through and manage change.
Essential Functions
  • Serve as a central point of contact for internal operations, ensuring effective communication across departments.
  • Directly supervise, coach, and support a team of Coordinators to ensure high performance, accountability, and professional growth.
  • Build processes and procedures that align with the goals of the organization.
  • In partnership with the Chief Operating Officer, works to support a high performing and team-oriented culture through effective policies/practices.
  • Work as a member of the leadership team to devise strategies and policies to meet the emerging demands of Kinnect.
  • Act as a primary point of contact with the technology vendor, regarding contract administration and compliance. Review, retain and communicate technology-related policies and procedures as developed by the vendor. Monitor user experience and suggest improvements.
  • Manage and monitor MOU process, service level agreements (SLAs), and contracts to assess compliance with organizational vendors. Address and resolve performance issues with vendors while building positive working relationships with vendors and contractors.
  • Consider the needs of external partners and internal team members and incorporate them into strategic plans and processes.
  • Monitor special projects to ensure bandwidth and quality.
  • Convene regular update meetings and follow up on issues that are not resolved.
  • Review vendor bills and assist in resolving issues as needed in partnership with the Office Coordinators and Finance Team.
  • Coordinate training activities, as needed.
  • Provide a strong executive presence and ability to interact with Board members.
  • Develop and implement new strategies and procedures.
  • Support the Chief Operating Officer and Program Directors in improving, developing, documenting and tracking of performance metrics for the organization.
  • Support facilities management that includes lease compliance, remote work arrangements, facilities maintenance, employee safety and health, space planning, and emergency procedures policy development and documentation.
Education and Qualifications
  • A Bachelor’s Degree with 3-5 years of professional experience in a related area
  • 3-5 years of demonstrated operations management experience, or non-profit management experience including compliance and reporting
  • Experience supervising and developing a strong team
  • Non-profit experience
  • A demonstrated track record of successful project management
  • Proficiency in Microsoft Office Suite, as well as experience working with accounting and payroll software and information management.
Working Conditions
  • First 90 days of employment will be performed in the Cleveland office with a flexible hybrid work arrangement to be coordinated thereafter.
  • Travel required, as needed. Must have access to own reliable transportation.
  • This job requires occasional overnight travel
  • Kinnect as an organization has a Hybrid Work Model that combines remote and on-site work at Kinnect, as well as routine on-site or in-person work with team members, partner sites, community events, and direct service in the field.
  • This role will utilize standard office equipment, provided by Kinnect
Hiring Process
The final candidate selected for the position will be required to undergo a criminal background check and drug screening. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant's prior criminal conviction(s) will be made before excluding an applicant from consideration.
Guiding Principles and Competencies
Partnership: Bringing our collective experience and skillsets to relationships that support our connectedness and achievement of our mission.
  • I build constructive and effective relationships to find common ground and solve problems
  • When I participate in teamwork, I will ensure that I am giving everyone accurate and timely information as needed to move forward on our common goals
  • I reprioritize when needed and create focus to strengthen partnerships throughout times of change
  • I strive to help people feel included, respected, and valuable about being a member of the team
Innovation: Continuous and dynamic process where creative ideas are valued, discussed, and implemented to significantly disrupt routing and prevailing structures.
  • I am willing to share my ideas, even the new and unique ones, when brainstorming, problem solving and in my daily work
  • I explore issues through a lens of equity and inclusion by co-creating solutions with people, not for people. I am committed to centering and elevating the voice of those we serve, whether it be families, youth, caregivers, team members or our partners. I am willing to design programs and solutions for the future we want to have.
  • When faced with challenges, I remain curious, look beyond the obvious and my own lens and perspective to push myself to look for multiple solutions even though I might not have all the answers. I am open to iterating and continuous learning
  • I choose to view failure as an opportunity to learn
Integrity: Having the courage to live the Kinnect values of dignity, respect and honesty.
  • I strive to be self-aware and open to feedback that allows for development and growth
  • I stay aligned with Kinnect’s values while maintaining flexibility to incorporate new ideas and perspectives
  • During difficult times, I strive to maintain composure, self-regulate, maintain my sense of self-awareness and stay in empathy when working through issues
  • I take responsibility for contributing to high quality and inclusive end results, for the good of the greater team
  • I take responsibility for my own boundaries, self-care, and rest so that I am able to engage meaningfully in my work at Kinnect
Outcome Focused: We strive to measure our work, to pivot, iterate, and improve to accomplish desired results.
  • I make time and space to assess process, progress, and results
  • I work with my team to make sure we all have up-to-date information so we can make accurate and informed decisions
  • I ask for what I need to be able to contribute and perform to the best of my ability
  • I keep families, youth, community partners and Kinnect team members in mind when creating goals and throughout the course of the project
Communicate Effectively: Develop and deliver communications using various methods that conveys a clear understanding of the unique needs of the different audiences we communicate with.
  • Attentively listens to others
  • Provides timely and helpful information to others across the organization
  • Encourages the open expression of diverse ideas and opinions
  • Ability to utilize multiples communication methods such as telephone, email, letters, reports, to name a few to share information and to keep people informed of progress or what is needed
Leadership Acumen:
Understands the complexities involved in organizational functioning as it relates to people, to overall strategy, and to policies/procedures. Is able to achieve high quality results through informed decision making and applying knowledge from experience, education and through partnerships.
  • Comfortably navigates through complex policies and processes
  • Successfully manages team related dynamics
  • Gains the confidence and trust of others through honesty, integrity, and authenticity
  • Understands the meaning and implications of key data indicators and decisions.
  • Interprets and applies data analysis to generate, evaluate, and act on strategic options and opportunities
Effective Team Development
Ability to build strong identity teams that are inclusive and can apply their diverse skills and perspectives to achieve common goals.
  • Creates a sense of belonging and strong team identity that allows members of the team to apply their diverse skills and perspectives to achieve common goals
  • Develops people to meet both their professional goals and the organization’s goals through coaching, feedback, exposure, and stretch assignments
  • Fosters innovation and learning from mistakes to support individuals and the team in achieving the mission and vision of the organization
  • Demonstrates self-awareness and actively seeks new ways to grow and be challenged
Administers and Supports Efforts to Achieve Goals
Provides leadership and direction to the team to ensure success in achieving common goals. Is able to provide appropriate support, guidance and accountabilities to achieving organizational goals.
  • Provides direction and delegation by planning and prioritizing work
  • Intervenes to remove obstacles when needed to achieve organizational goals
  • Holds self and others accountable to meet commitments and results
  • Focuses on continuous improvement by marshaling resources and orchestrating multiple activities to accomplish goals
  • Builds partnerships and works collaboratively with others to meet shared objectives
Manages Complexity and Innovation
Understands and is skilled in making sense of complex situations and challenges to effectively resolve issues. Has skills and an understanding on how to support the use of innovation and implementation science to understand opportunities and challenges that arise at the organizational level and within teams.
  • Asks questions and acquires information to make quality decisions that effectively solve problems
  • Adapts approaches to match different situations and shifting demands
  • Effectively builds formal and informal relationship networks inside and outside the organization to exchange ideas and resources
  • Cultivates innovation and actively learns through using both successes and failures as growth opportunities
Equal Opportunity Employment
Kinnect maintains a policy of nondiscrimination toward all employees and applicants for employment. All aspects of employment with us will be governed on the basis of competence and qualifications and will not be influenced in any manner by race, color, religion, gender, or gender identity or expression, age, sexual orientation, sexual expression or identity, national origin, physical, intellectual or emotional ability, marital or partnership status, parental or family status, medical or genetic status, veteran’s or disabled veteran status, in accordance with applicable federal, state and local laws governing nondiscrimination in employment. Employment Posters stating current regulatory and legal requirements are posted in Kinnect’s main office and on the intranet.
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