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Centene

Privacy & Security Engagement Officer

$107K - $199K/yr

Drives early engagement with Enterprise Privacy, Security and Risk Management (EPSRM) visibility ... and internal/external auditors. * Build and maintain strong relationships with leadership ...

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External Engagement Officer information

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$27K

$77.8K

$136.5K

How much do external engagement officer jobs pay per year?

As of Sep 13, 2026, the average yearly pay for external engagement officer in the United States is $77,797.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $94,000.00 per year, depending on experience, location, and employer.

What is an external engagement officer?

An External Engagement Officer is a professional responsible for building and maintaining relationships between an organization and its external stakeholders, such as community groups, partners, government agencies, and the public. Their primary role is to promote the organization’s objectives, facilitate communication, and support collaboration on joint initiatives. They may also organize events, represent the organization at meetings, and manage outreach activities. This position is crucial for fostering positive partnerships and enhancing the organization’s reputation in the wider community.

How does an external engagement officer typically collaborate with internal teams to achieve organizational goals?

An External Engagement Officer works closely with various internal departments such as communications, marketing, and program management to ensure consistent messaging and effective outreach strategies. They often facilitate meetings between subject matter experts and external stakeholders, coordinate input from different teams, and share feedback from partners or the public to inform organizational initiatives. This collaborative environment helps align engagement activities with the organization’s mission and objectives, while also building strong, cross-functional relationships.

What are the key skills and qualifications needed to thrive as an external engagement officer, and why are they important?

To thrive as an External Engagement Officer, you need strong communication, stakeholder management, and project coordination skills, often supported by a degree in communications, public relations, or a related field. Familiarity with CRM systems, event management platforms, and digital communication tools is typically required. Outstanding interpersonal skills, cultural awareness, and adaptability set candidates apart in this role. These competencies are vital for building productive relationships, effectively representing the organization, and achieving engagement objectives.

What are popular job titles related to External Engagement Officer jobs?

For External Engagement Officer jobs, the most frequently searched job titles are:

Division Manager or Manager, External Engagement

Chicago, IL • On-site

Regional Transportation Authority
See more jobs at Regional Transportation Authorityexternal

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 15 days ago

Job description

26-DMEE
The Northern Illinois Transit Authority (NITA), formerly the Regional Transportation Authority, was created by the Illinois General Assembly and Governor JB Pritzker to make transit across northeastern Illinois work for riders as one regional transit system. NITA is seeking to fill a critical role with the newly formed Division Manager or Manager, External Engagement position for the External Affairs department. This role oversees a unified external strategy for all NITA communications, government affairs, and constituent/stakeholder engagement. The individual directs media relations, legislative priorities, and marketing campaigns.
The position aligns messaging with Service Boards (i.e., CTA/Metra/Pace) when applicable, and cultivates coalitions with peer agencies, advocacy groups, and civic organizations.
NITA sets regional fares, service standards, and schedules across the Chicago Transit Authority (CTA), Metra, and Pace; plans and funds regional capital investment; and oversees the performance and finances of the three Service Boards serving riders across Cook, DuPage, Kane, Lake, McHenry, and Will counties.
As of September 1, 2026, NITA has expanded authority under Public Act 104-0457. People who join NITA now will help build the systems, policies, and partnerships that shape regional transit for years to come.
Accountabilities include but are not limited to:
Strategic Leadership & Oversight
  • Develop and execute a comprehensive external affairs strategy that integrates communications, government affairs, constituent engagement, and all external messaging for NITA. Ensuring there is a consistent and clear message across all areas of NITA.
  • Partner with Service Board staff to align strategy and messaging on topics that impact all agencies.
  • Serve as the primary advisor to the Chief Transition Officer, Executive Director, and NITA Board on all matters related to external affairs, ensuring alignment with NITA's mission, strategic plan, and legislative priorities.

Communications & Messaging
  • Develop and implement proactive media relations strategies, including press releases and public statements.
  • Oversee the development and execution of marketing campaigns and special events to raise awareness of NITA's accomplishments and priorities.
  • Coordinate internal communications and partner with Human Resources to ensure organizational alignment and consistent messaging.

Government Affairs & Policy Advocacy
  • Develop, lead, and manage NITA's federal, state, and local legislative strategy, including drafting legislation, policy analysis, and advocacy.
  • Coordinate and direct the work of contract lobbyists and legislative consultants.
  • Build and maintain coalitions with peer agencies, advocacy groups, and civic organizations to advance NITA's legislative and policy agenda.
  • Monitor and ensure compliance with legislative and regulatory requirements, providing regular updates to senior leadership and the NITA board.

Constituent & Stakeholder Engagement
  • Coordinate relationships and messaging with stakeholder groups and NITA advisory councils/boards, ensuring their input is reflected in NITA's policies and communications.
  • Develop and implement strategies to engage elected officials, community leaders, and the public throughout the NITA region and state.
  • Foster a work culture that's focused on achieving measurable objectives by coaching staff, strengthening interagency relationships, and supporting your team. Supports the Agency's Equal Employment Opportunity policies, goals and objectives.
  • Perform other related duties as required or assigned.

The ideal candidate must have the following:
  • The knowledge, skills, and abilities equivalent to a Bachelor's Degree in Public Administration, Public Relations, Law, Communications, Political Science, or a related field required.
  • Division Managers must have seven to ten (7 - 10) years' experience in public relations, government, and/or community engagement and Managers must have four to six (4 - 6) years of experience.
  • Division Managers must have a minimum of three (3) years of demonstrated supervisory/management experience and Managers must have a minimum of one (1) year of experience.
  • Experience with government affairs and lobbying preferred.
  • Experience in transit operations is a plus.

Skills
  • Strategic leadership: Capable of setting clear vision and direction, motivating teams, and guiding complex initiatives to achieve organizational goals.
  • Interpersonal: Ability to build trust, navigate differing perspectives, and develop productive working relationships across diverse internal, governmental, and community stakeholders.
  • Communication: Ability to communicate complex information clearly and effectively, both verbally and in writing, to diverse internal and external audiences.

NITA offers a highly competitive benefits package:
  • Pension plan or 401(k) salary match provided by NITA at no cost to you
  • 401(k) and/or 457 plan options
  • Hybrid work environment and flexible work schedules
  • Transit benefits to support your commute
  • Twelve paid holidays and one floating holiday
  • Competitive personal leave package
  • Parental leave
  • Medical/Dental/Vision/Life/AD&D Insurance/Pet Insurance
  • Flexible Spending Account
  • Tuition reimbursement
  • Gym membership discount
  • Public Service Loan Forgiveness (PSLF)
  • Employee Assistance Program

A Division Manager role typically offers salaries near $123,000 and shall consider a Manager tier for candidates who fit the manager role typically at salaries near $99,825. NITA offers competitive salaries with the possibility of a higher offer for highly qualified candidates. (The final scale of the classification for this position will be based upon the selected candidates demonstrated experience and qualifications.)
For more information about NITA, visit our website at https://www.rtachicago.org/.
To apply online: Select Login and within the drop-down box, "Login" to your account or create an account by selecting "Register."
For assistance during your application process (e.g. password login, errors, attaching documents), please contact us at: humanresources@nita.illinois.gov.
An Equal Employment Opportunity/Affirmative Action Employer
**Certain provisions of the revolving door restrictions contained in 5 ILCS 430/5-45 apply to this position. As a result, the employee should be aware that if offered non-NITA employment while employed at NITA, or within one year immediately after ending NITA employment, the employee may be required to notify the Office of the Executive Inspector General for the Agencies of the Illinois Governor ("OEIG") or may be subject to a fine.

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