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Express Service Advisor Jobs in Wisconsin (NOW HIRING)

Dahl Automotive

Express Technician

Onalaska, WI

In this important position as an Express Technician, you will perform oil changes, tire rotations ... Communicate directly with the Service Advisor so that customers are well-informed of any additional ...

Dahl Automotive

Express Technician

Onalaska, WI · On-site

In this important position as an Express Technician, you will perform oil changes, tire rotations ... Communicate directly with the Service Advisor so that customers are well-informed of any additional ...

Busey

Customer Care Advisor

Tomahawk, WI · On-site

$19 - $21/hr

Deliver technical, troubleshooting and service support via phone, chat and email * De-escalate ... Express desire and show the willingness to assist customers and resolve issues * Able to work ...

BERGSTROM AUTO

Express Lube Manager

Green Bay, WI

$42K - $55K/yr

Express Lube Manager Bergstrom Ford of Green Bay At Bergstrom Automotive, we're proud to be ... Collaborate with service advisors and other departments to provide seamless service. * Handle guest ...

Bergstrom Automotive

Express Lube Manager

Green Bay, WI · On-site

$42K - $55K/yr

Express Lube Manager Bergstrom Ford of Green Bay At Bergstrom Automotive, we're proud to be ... Collaborate with service advisors and other departments to provide seamless service. * Handle guest ...

Busey

Customer Care Advisor

Tomahawk, WI · On-site

$19 - $21/hr

Deliver technical, troubleshooting and service support via phone, chat and email * De-escalate ... Express desire and show the willingness to assist customers and resolve issues * Able to work ...

Busey

Customer Care Advisor

Tomahawk, WI

$19 - $21/hr

Deliver technical, troubleshooting and service support via phone, chat and email * De-escalate ... Express desire and show the willingness to assist customers and resolve issues * Able to work ...

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All JobsExpress Service Advisor JobsExpress Service Advisor Jobs in Wisconsin

Express Service Advisor information

See Wisconsin salary details

$12

$26

$45

How much do express service advisor jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for express service advisor in Wisconsin is $26.18, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $30.10 per hour, depending on experience, location, and employer.

What is an express service advisor?

Express Service Advisors are automotive professionals who serve as the main point of contact between customers and the service department for quick maintenance or light repair services. They greet customers, assess their vehicles' needs, recommend appropriate services, and keep customers informed throughout the process. Their goal is to ensure efficient, timely service while providing excellent customer satisfaction. They often work in fast-paced environments such as dealership service centers and are knowledgeable about routine automotive maintenance procedures.

What are the key skills and qualifications needed to thrive as an express service advisor?

To thrive as an Express Service Advisor, you need strong automotive knowledge, customer service experience, and typically a high school diploma or equivalent. Familiarity with dealership management systems, scheduling software, and point-of-sale tools is common in this role. Excellent communication, organizational skills, and the ability to multitask efficiently help you build trust with customers and coordinate with service teams. These skills ensure a smooth service process, high customer satisfaction, and efficient workflow in a fast-paced automotive environment.

What are the main challenges an express service advisor faces when managing multiple service requests during peak hours?

Express Service Advisors often experience high volumes of customer vehicles during peak hours, which can make time management and multitasking particularly challenging. Balancing customer expectations, accurately communicating service timelines, and coordinating with technicians to ensure quick vehicle turnaround are common daily hurdles. Success in this role requires strong organizational skills, the ability to remain calm under pressure, and clear, proactive communication with both customers and the service team. Many employers provide ongoing training and mentorship to help advisors develop these competencies and advance to higher-level service roles.

What is the difference between Express Service Advisor vs Service Advisor?

AspectExpress Service AdvisorService Advisor
CredentialsHigh school diploma, on-the-job trainingHigh school diploma, often some automotive service experience
Work EnvironmentFast-paced, quick customer interactionsMore detailed customer consultations, longer interactions
Job FocusQuick service approvals, minor repairsComprehensive service recommendations, complex repairs

While both roles involve customer communication and service sales, Express Service Advisors focus on quick, efficient service approvals for minor repairs, whereas Service Advisors handle more detailed consultations for a wider range of vehicle issues.

Can I be an express service advisor with no experience?

Yes, entry-level express service advisor positions often do not require prior experience, as employers typically provide on-the-job training. Basic skills in customer service, communication, and a willingness to learn are important, and some certifications or knowledge of automotive systems can be helpful but are not always mandatory for starting out.

Can you make a lot of money as an Express Service Advisor?

Express Service Advisors typically earn a combination of base salary and commissions based on sales and service upselling, which can lead to high earnings for experienced professionals. Income varies by location, dealership, and individual performance, with top earners often making above-average wages in the automotive service industry. Strong communication skills and product knowledge can enhance earning potential.
Express Service Advisor jobs near you
Infographic showing various Express Service Advisor job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $54,446 per year, or $26.2 per hour.

Apprentice Service Technician

JAGUAR LAND ROVER VOLVO MADISON

Madison, WI

$17.25 - $22.25/hr

Full-time

Medical, PTO

Re-posted 15 days ago

Job description

Fields Auto Group is seeking a positive team member to join our dynamic dealership to provide a luxury experience tobothour internal and external customers! Our goal is to provide the best customer experience and create life-long relationships. 

Being family owned and operated, our culture and standards that define our day-to-day beliefs encompass our Fields Five,Safety, Integrity, Courtesy, Presentation, Efficiency. We have a common purpose to ensure transparency and a collaborative environment where team members are encouraged to express their ideas with a strong belief in promoting from within the organization.

Technician Specific Benefits

  • Shop equipped with the newest technology and equipment
  • Uniforms provided
  • Discounts on products and services
  • Highly productive shop
  • Career advancement opportunities, promote from within
  • ASE and state inspection certification reimbursement and all training expenses paid to further your career
  • Continued education, manufacturer hands on and web based training
  • Clean and professional work environment
  • Competitive wages

Job Responsibilities:

  • Perform work specified on the repair order with efficiency and in accordance with dealership – familiarizing yourself with the service department & procedures
  • Assist Service Advisor in test-driving vehicles, and testing components and systems. You will learn how to use diagnostic tools and special service equipment
  • Diagnosing, maintaining, and repairing vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc.
  • Communicate directly with the Service Advisor so that customers can be informed if any additional service is needed. Providing an estimate of time needed for additional repairs
  • Executing repairs under warranty to manufacturer specifications

Job Requirements:

  • Dealership experience is a benefit, but not required
  • Technical Schooling required
  • ASE Certification is encouraged but not required
  • Ready to work hard with a positive attitude
  • Interested in automotive industry
  • Strong teamwork skills
  • Willing to submit to a drug screen & background check
  • Must have clean & valid driver's license

What We Offer 

Personal Time Off, Paid Training, Employee vehicle purchase plans, Health and wellness, Saturday Lunches, Discounts on products and services, Sundays off 

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