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Express Scripts Jobsexternal in Brandon, FL (NOW HIRING)

Metrc LLC

Technical Support Engineer

Lakeland, FL · On-site

NET and Node.js applications, builds internal tooling and scripts, creates detailed JIRA tickets for engineering teams, and drives escalated issues to closure. The ideal candidate is an early-career ...

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Express Scripts information

See Brandon, FL salary details

$34.3K

$65.9K

$101.7K

How much do express scripts jobs pay per year?

As of Sep 15, 2026, the average yearly pay for express scripts in Brandon, FL is $65,937.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $72,600.00 per year, depending on experience, location, and employer.

What is an Express Scripts?

An Express Scripts job typically involves roles in pharmacy services, healthcare operations, customer support, and technology to facilitate prescription processing and medication management. Employees may work in customer service, pharmacy technician roles, or corporate positions supporting healthcare programs. Express Scripts, a subsidiary of Cigna, focuses on pharmacy benefit management (PBM) services to improve medication access and affordability. Jobs at Express Scripts often require strong attention to detail, problem-solving skills, and a commitment to patient care.

What are the key skills and qualifications needed to thrive in an Express Scripts position?

To thrive in a role at Express Scripts, you need a background in pharmacy, healthcare administration, or pharmaceutical services, often backed by licensure or relevant certifications. Familiarity with pharmacy benefit management (PBM) systems, claims processing software, and knowledge of HIPAA regulations is vital. Attention to detail, strong communication, and problem-solving skills help you excel in a collaborative and fast-paced environment. These qualities are essential for ensuring accuracy, compliance, and excellent service to clients and patients in the pharmaceutical industry.

What are some typical challenges employees face in Express Scripts roles, and how can new hires best prepare for them?

Many Express Scripts positions involve managing high volumes of prescription data and navigating complex benefit structures, which can be challenging when balancing accuracy with efficiency. New hires may also need to quickly learn specialized software and healthcare regulations in order to stay compliant and provide quality service to members and clients. The work often involves collaborating with pharmacists, healthcare providers, and insurance carriers, requiring clear and proactive communication. Preparing by developing strong organizational habits, getting comfortable with technology, and staying up-to-date on industry trends will help ensure a smooth transition and long-term success in the role.

What are popular job titles related to Express Scripts jobs in Brandon, FL?

For Express Scripts jobs in Brandon, FL, the most frequently searched job titles are:

What cities near Brandon, FL are hiring for Express Scripts jobs?

Cities near Brandon, FL with the most Express Scripts job openings:

Express Scripts jobs near you
Infographic showing various Express Scripts job openings in Brandon, FL as of August 2026, with employment types broken down into 1% As Needed, 66% Full Time, 26% Part Time, and 7% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $65,937 per year, or $31.7 per hour.

Technical Support Engineer

Lakeland, FL • On-site

Metrc LLC
51 - 200 employees
Learn more about Metrc LLCexternal

Full-time

Re-posted 7 days ago

Job description

ABOUT METRC
Metrc is the most trusted and experienced provider of cannabis regulatory systems in the United States and is growing extremely rapidly to expand globally. We provide a solution that combines advanced software, radio-frequency identification (RFID) technology, a dedicated customer-support team, and a secure database to track and trace cannabis from growth, harvest, and processing to testing, transport, and sale. As Support Engineer, you will have the opportunity to thrive in a fast-moving, fluid environment, and be passionate about implementing change, great processes and procedures in a commercial setting at a fast-growing technology company.
GENERAL OVERVIEW
The Support Engineer at Metrc is responsible for resolving complex system and API issues that cannot be addressed by the General Support team. This role goes beyond traditional support by combining deep troubleshooting with a developer mindset, using code-driven approaches to diagnose, reproduce, and help resolve recurring issues. Acting as a bridge between Support and Development, this role contributes to troubleshooting and improvement efforts across .NET and Node.js applications, builds internal tooling and scripts, creates detailed JIRA tickets for engineering teams, and drives escalated issues to closure. The ideal candidate is an early-career technical professional who enjoys debugging real systems, learning application behavior, and finding better long-term solutions instead of relying on manual workarounds.
KEY RESPONSIBILITIES
Core duties and responsibilities include the following.
  • Embodies Metrc's Core Values
  • Serve as the escalation point within Support for complex system and API issues, using log analysis, database queries, API testing, and scripting to diagnose root causes.
  • Investigate and troubleshoot issues in .NET (C#) and/or Node.js applications by reviewing logs, tracing application behavior, and reproducing defects in lower environments when possible.
  • Create and manage detailed JIRA tickets - including reproduction steps, logs, technical findings, and recommended fixes - to accelerate Development team resolution.
  • Write scripts and tooling (C#, JavaScript, PowerShell, SQL, or similar) to automate repetitive troubleshooting and reduce time-to-resolution.
  • Identify recurring issue patterns and help drive permanent, code-based solutions such as bug fixes, data correction scripts, API improvements, or internal tools.
  • Build and maintain internal support automation, diagnostic tools, and workflow improvements that empower the broader team to self-serve.
  • Proactively communicate status updates, timelines, workarounds, and resolutions to end users and stakeholders throughout the support process.
  • Create and maintain troubleshooting guides, runbooks, and knowledge base articles with a preference for technical, executable, and code-backed documentation.
  • May perform other additional duties and responsibilities as assigned.

Requirements
QUALIFICATIONS- KNOWLEDGE, SKILLS, & ABILITIES
  • 2-4 years of experience in technical support, software engineering, application support, or a similar hands-on technical role.
  • Experience working with or supporting .NET (C#) and/or Node.js applications.
  • Comfortable reading application code, debugging system behavior, and writing scripts or lightweight tooling as part of daily work.
  • Working knowledge of SQL, RESTful APIs, and tools like Postman or curl for debugging and validation.
  • Familiarity with scripting or programming languages such as C#, JavaScript/TypeScript, PowerShell, Python, or Bash.
  • Solid understanding of web applications, system integrations, and general troubleshooting across distributed environments.
  • Exposure to modern development workflows such as Git, CI/CD, Docker, or Kubernetes is a plus.
  • Strong communicator who can translate technical findings for both technical and non-technical audiences.
  • A builder's mentality - defaults to improving, automating, and simplifying technical processes where possible.
  • Must be based and work in the US

PHYSICAL DEMANDS AND WORK ENVIRONMENT
  • Remote position
  • Frequently required to sit
  • Frequently required to talk or hear
  • Continually utilize visual acuity to operate equipment, read technical information, and/or use a keyboard and mouse.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Metrc is an Equal Opportunity Employer, and all qualified applicants and team members will be considered for employment and advancement without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, national origin, age, marital status, disability, genetic information, military or veteran status or any other characteristic protected by federal, state or local law.

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