This isn't a standard headset-and-script call center job. In one day you might clarify required ... What's New at MVD Express ★ Self-lead raise opportunities and annual performance assessments ...
This isn't a standard headset-and-script call center job. In one day you might clarify required ... What's New at MVD Express ★ Self-lead raise opportunities and annual performance assessments ...
Express Scripts information
See Albuquerque, NM salary details
$38.3K - $45.1K
2% of jobs
$45.1K - $51.9K
5% of jobs
$51.9K - $58.8K
7% of jobs
$58.8K - $65.6K
5% of jobs
$66.2K is the 25th percentile. Wages below this are outliers.
$65.6K - $72.4K
51% of jobs
$76.4K is the 75th percentile. Wages above this are outliers.
$72.4K - $79.3K
6% of jobs
$79.3K - $86.1K
7% of jobs
$86.1K - $92.9K
3% of jobs
$92.9K - $99.7K
7% of jobs
$99.7K - $106.6K
2% of jobs
$106.6K - $113.4K
2% of jobs
$38.3K
$73.5K
$113.4K
How much do express scripts jobs pay per year?
What is an Express Scripts?
An Express Scripts job typically involves roles in pharmacy services, healthcare operations, customer support, and technology to facilitate prescription processing and medication management. Employees may work in customer service, pharmacy technician roles, or corporate positions supporting healthcare programs. Express Scripts, a subsidiary of Cigna, focuses on pharmacy benefit management (PBM) services to improve medication access and affordability. Jobs at Express Scripts often require strong attention to detail, problem-solving skills, and a commitment to patient care.
What are the key skills and qualifications needed to thrive in an Express Scripts position?
To thrive in a role at Express Scripts, you need a background in pharmacy, healthcare administration, or pharmaceutical services, often backed by licensure or relevant certifications. Familiarity with pharmacy benefit management (PBM) systems, claims processing software, and knowledge of HIPAA regulations is vital. Attention to detail, strong communication, and problem-solving skills help you excel in a collaborative and fast-paced environment. These qualities are essential for ensuring accuracy, compliance, and excellent service to clients and patients in the pharmaceutical industry.
What are some typical challenges employees face in Express Scripts roles, and how can new hires best prepare for them?
Many Express Scripts positions involve managing high volumes of prescription data and navigating complex benefit structures, which can be challenging when balancing accuracy with efficiency. New hires may also need to quickly learn specialized software and healthcare regulations in order to stay compliant and provide quality service to members and clients. The work often involves collaborating with pharmacists, healthcare providers, and insurance carriers, requiring clear and proactive communication. Preparing by developing strong organizational habits, getting comfortable with technology, and staying up-to-date on industry trends will help ensure a smooth transition and long-term success in the role.
What are popular job titles related to Express Scripts jobs in Albuquerque, NM?
For Express Scripts jobs in Albuquerque, NM, the most frequently searched job titles are:
What job categories do people searching Express Scripts jobs in Albuquerque, NM look for?
The top searched job categories for Express Scripts jobs in Albuquerque, NM are:

$17/hr
Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 18 days ago
Job description
Department: Contact Center
Pay Type: Hourly- Full Time
Hourly Rate: $17.00 per hour
Schedule: Monday - Friday 8:45 a.m. and 5:30 p.m. and Saturday availability between 7:45 a.m. and 4:30 p.m.
This isn’t a standard headset-and-script call center job. In one day you might clarify required documentation for a title transfer, walk a caller through what to bring for their appointment, assist with retail office support, and resolve an online inquiry — all before lunch. If you like variety, thrive in a supportive team environment, and take pride in getting the details right, keep reading.
What’s New at MVD Express
★ Self-lead raise opportunities and annual performance assessments — your pay can grow with your initiative and skill.
★ A structured, tiered certification path — including VIN Inspector and TSA credentials — that opens the door to more responsibility and pay over time.
The Role
MVD Express is looking for a detail-oriented, customer-focused Contact Center Representative to join our team
in Albuquerque. You’ll serve as the primary guide for customer inquiries — explaining required documents for
titles, driver’s licenses, registrations, and placards, assisting with office coverage, and ensuring customers
arrive fully prepared for their MVD visits. No prior MVD experience? We’ll train the right person who brings a
strong work ethics and a genuine commitment to customer service.
What You Will Do
Customer Support amp; Guidance
✓ Assist customers by phone, chat, and email — explaining state requirements, fee structures, and exact
document checklists needed for MVD visits
✓ Guide customers on required paperwork for titles, registrations, driver’s licenses, IDs, handicap placards,
and interlock inquiries
✓ Schedule appointments and answer questions to ensure customers arrive fully prepared
✓ Provide essential assistance with office coverage and team operational needs
Accuracy amp; Communication
✓ Review customer document details remotely and provide accurate information regarding state guidelines
✓ Follow all policies on confidentiality, data security, and recordkeeping strictly
✓ Stay current on changing state regulations, documentation requirements, and operational procedures
What We’re Looking For
✓ Previous call center, customer service, motor vehicle, or administrative experience preferred, not required
✓ Strong attention to detail, data entry, and computer skills, including the ability to navigate multiple
platforms
✓ Excellent customer service and communication skills, and ability to work in a fast-paced environment
✓ Valid Driver’s License, and ability to pass a criminal background check and MVR review
What We Offer
✓ $17.00 an hour to start
✓ Self-lead raise opportunities and annual performance assessments
✓ Health benefits including medical, dental, and vision
✓ 401(k) with company match
✓ Paid Time Off (PTO)
✓ Paid holidays
✓ Training and certification opportunities, including a clear path toward advanced credentials
✓ A supportive, team-oriented work environment
We are an Equal Opportunity Employer and value diversity. All employment decisions are based on business needs, job requirements, and individual qualifications.
About Dealer Services Network
Sourced by ZipRecruiter
Industry
Technology, communication and media
Company size
51 - 200 Employees
Headquarters location
Fort Lauderdale, FL, US
Year founded
1955