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Express Scripts Prior Authorization Jobs in Houston, TX

ConnectMed360

Oncology Case Manager

Houston, TX · On-site +1

$60K/yr

Support the facilitation of prior authorization and appeal processes by gathering necessary ... Demonstrate an understanding of business rules, work instructions, and program-approved scripts ...

Connect Med 360

Oncology Case Manager

Houston, TX · On-site

$60K/yr

Support the facilitation of prior authorization and appeal processes by gathering necessary ... Demonstrate an understanding of business rules, work instructions, and program-approved scripts ...

Onesubsea

Cloud Software Engineer

Houston, TX · On-site

$100 - $130/hr

Spring Boot, .NET, Django, Flask, Express.js, Ruby on Rails API Development * REST, GraphQL, gRPC ... PostgreSQL, MySQL, MongoDB, Redis Authentication & Authorization * OAuth2, JWT, SSO, LDAP Caching ...

ENERGY OGRE LLC

Commercial Sales (Sr)

Houston, TX · On-site

Design, test, and refine outbound messaging, sales scripts, and pricing frameworks * Provide real ... Any resumes submitted without a prior signed agreement will be considered the property of our ...

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Express Scripts Prior Authorization information

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$11

$41

$51

How much do express scripts prior authorization jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for express scripts prior authorization in Houston, TX is $41.88, according to ZipRecruiter salary data. Most workers in this role earn between $38.56 and $49.38 per hour, depending on experience, location, and employer.

What is an Express Scripts Prior Authorization?

An Express Scripts Prior Authorization job involves reviewing medication requests to ensure they meet insurance plan requirements before approval. Employees in this role assess prescriptions, follow clinical guidelines, and collaborate with healthcare providers to determine coverage eligibility. The job requires attention to detail, knowledge of pharmacy benefits, and strong communication skills. It helps ensure patients receive the most appropriate and cost-effective medications.

What does an Express Scripts Prior Authorization specialist do?

An Express Scripts Prior Authorization specialist is responsible for reviewing prescription requests, evaluating clinical information, and coordinating with prescribers, patients, and insurance providers to determine coverage eligibility. This role involves managing a high volume of cases, using proprietary systems to document and process authorizations, and frequently communicating via phone and electronic correspondence. Specialists must balance accuracy and efficiency while navigating complex healthcare regulations and helping resolve any issues that arise for patients facing prescription coverage barriers. The position often requires collaboration with pharmacists, physicians, and customer service teams to ensure seamless patient care.

What are the key skills and qualifications needed for an Express Scripts Prior Authorization specialist?

To thrive as an Express Scripts Prior Authorization specialist, you typically need a background in pharmacy or healthcare, knowledge of prescription drug protocols, and experience with insurance processes. Familiarity with pharmacy benefit management (PBM) software, electronic health records (EHRs), and prior authorization platforms is important, as are any relevant pharmacy technician certifications. Strong attention to detail, excellent customer service abilities, and effective communication set top performers apart in this position. These skills ensure accurate and timely authorization processing, minimize errors, and support both patient care and pharmacy operations.

Does Express Scripts Prior Authorization do prior authorization?

Express Scripts Prior Authorization is a process used by healthcare providers and insurance plans to obtain approval for certain medications before they are dispensed. The role of a prior authorization specialist or pharmacist involves reviewing and processing these requests to ensure coverage and compliance with plan policies.

Is express scripts prior authorization a stressful job?

Express Scripts Prior Authorization roles involve reviewing and processing medication requests, which can be demanding due to strict deadlines and the need for accuracy. The job may be stressful during high-volume periods or when handling complex cases, but it also offers a structured environment with clear procedures and the use of specialized software.

What are popular job titles related to Express Scripts Prior Authorization jobs in Houston, TX?

For Express Scripts Prior Authorization jobs in Houston, TX, the most frequently searched job titles are:

What job categories do people searching Express Scripts Prior Authorization jobs in Houston, TX look for?

The top searched job categories for Express Scripts Prior Authorization jobs in Houston, TX are:

What cities near Houston, TX are hiring for Express Scripts Prior Authorization jobs?

Cities near Houston, TX with the most Express Scripts Prior Authorization job openings:

Express Scripts Prior Authorization jobs near you
Infographic showing various Express Scripts Prior Authorization job openings in Houston, TX as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $87,101 per year, or $41.9 per hour.

Senior Pharmacy PA/Appeals Technician

Sugar Land, TX • On-site

UnitedHealth Group
Insurance Services • 10K+ employees

7.6

Company rating: 7.6 out of 10

Based on 146 frontline employees who took The Breakroom Quiz

190th of 895 rated healthcare providers

Good employer

Recommended by students

Recommended by parents

Learn more about UnitedHealth Groupexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Job description

Realistic Job Preview Video
Remote in Alabama, Arizona, Arkansas, Colorado, Delaware, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, North Dakota, Ohio, Oregon, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, Wisconsin, & Wyoming
Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale.Join us to start Caring. Connecting. Growing together.
The essential functions of a Senior Pharmacy PA/Appeals Technician include supporting the prior authorization and appeals process by providing accurate, timely, and professional service to members, providers, pharmacists, and internal business partners. This role is responsible for receiving, researching, documenting, and processing prior authorization requests for formulary and non-formulary medications through multiple intake channels, including phone, fax, and electronic systems. The technician reviews request information against established criteria, verifies required member, provider, medication, diagnosis, benefit, and plan details, identifies missing information, and routes clinical questions or judgment-based decisions to the appropriate pharmacist or clinician. The position requires strong attention to detail, compliance with regulatory and contractual requirements, adherence to turnaround times (TATs) and service level agreements (SLAs), and clear documentation of all interactions and case actions.
If you reside within the states of Alabama, Arizona, Arkansas, Colorado, Delaware, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, North Dakota, Ohio, Oregon, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, Wisconsin, & Wyoming , you will enjoy the flexibility to telecommute* as you take on some tough challenges.
Primary Responsibilities:
  • Manage a high volume of inbound and outbound calls, averaging 50+ daily, while maintaining professionalism, accuracy, and customer service expectations
  • Respond to prior authorization inquiries and requests from providers, pharmacies, members, and internal partners using approved scripts, reference materials, job aids, policies, and procedures
  • Review and process prior authorization requests through multiple computer systems, ensuring required information is complete, accurate, and documented in accordance with compliance, regulatory, client, and business requirements
  • Research formulary, benefit, medication, eligibility, and plan-specific information to help resolve prior authorization questions, benefit issues, and case-processing barriers
  • Gather and verify member, provider, prescriber, pharmacy, medication, diagnosis, and clinical support information needed for pharmacist consultation or clinical review
  • Identify missing or incomplete information and take appropriate follow-up action, including outbound calls or routing to the appropriate team, pharmacist, or clinician when needed
  • Prioritize work to support required turnaround times for standard, expedited, urgent, and client-specific prior authorization requests
  • Maintain productivity, quality, schedule adherence, attendance, and documentation standards in a fast-paced, metric-driven environment
  • Resolve issues and complaints in a timely, professional manner and escalate concerns when additional support, clinical review, or leadership guidance is required

Additional Qualifications/Responsibilities:
  • Apply sharp attention to detail when reviewing prior authorization requests, using established criteria and guidelines to support accurate and compliant case processing
  • Accurately document call details, case actions, approvals, denials, transfers, escalations, and follow-up activity in the appropriate systems
  • Protect confidential information and handle protected health information in accordance with privacy, security, HIPAA, regulatory, and company requirements
  • Use sound judgment to recognize when a request requires pharmacist review, clinical clarification, additional documentation, or escalation to leadership
  • Adapt to changing workflows, client requirements, system updates, job aids, and business priorities while maintaining accuracy and service standards
  • Perform other duties as assigned by management

Patient Safety & Quality Initiatives:
  • Support patient safety and quality by completing work accurately, documenting thoroughly, and following approved criteria, policies, procedures, and regulatory requirements
  • Identify and escalate potential patient safety, medication, benefit, system, privacy, or quality concerns in a timely manner
  • Maintain a safe and secure workspace and promptly notify leadership if equipment, system access, information security, or workspace conditions may affect safe and compliant work
  • Participate in quality improvement efforts by applying feedback, correcting errors, and consistently following updated job aids, workflows, and standard operating procedures

What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:
  • Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
  • Medical Plan options along with participation in a Health Spending Account or a Health Saving account
  • Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
  • 401(k) Savings Plan, Employee Stock Purchase Plan
  • Education Reimbursement
  • Employee Discounts
  • Employee Assistance Program
  • Employee Referral Bonus Program
  • Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
  • Active and unrestricted Pharmacy Technician licensure, registration, or certification as required by the state of residence and business needs. Candidates must meet and maintain all applicable state, certification, and company requirements throughout employment
    • Pharmacy Technician Certification Board (PTCB)
    • State Board of Pharmacy licensure or registration in state of residence, if required
    • ExCPT - Pharmacy Technician Certification through the National Healthcareer Association (NHA)
    • Other approved prior authorization or pharmacy technician certification, as accepted by the business
  • 6+ months of experience in customer service, customer relations, healthcare, pharmacy, call center, or direct interaction with healthcare professionals
  • Basic level of proficiency with Microsoft Excel, Word, Outlook, and Teams, including the ability to create, edit, save, send, and manage basic documents, spreadsheets, emails, and communications
  • Basic level of ability to navigate multiple systems, screens, job aids, knowledge articles, and electronic workflows while maintaining accuracy during calls and case processing
  • Ability to work any shift within the 5:00 AM to 12:00 AM timeframe, including flexible hours, overtime, weekends, and holidays as required by business needs
  • Currently located in the state of Alabama, Arizona, Arkansas, Colorado, Delaware, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, North Dakota, Ohio, Oregon, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, Wisconsin, & Wyoming

Preferred Qualifications:
  • Experience with prior authorization, appeals, pharmacy benefit management, prescription drug benefits, formulary review, pharmacy claims, or healthcare coverage processes
  • Knowledge of Medicare Part D, commercial, Medicaid, exchange, or client-specific pharmacy benefit requirements
  • Knowledge of call center systems such as CMS, IEX, CTI, TCS, or similar telephony, workforce, and case-management platforms
  • Experience working in a high-volume, production-based, quality-monitored, or compliance-driven environment
  • Familiarity with pharmacy terminology, medication names, brand and generic drug names, SIG codes, benefit terminology, and healthcare documentation standards

Soft Skills:
  • Strong verbal and written communication skills with the ability to explain information clearly, professionally, and accurately to providers, members, pharmacists, and internal partners
  • Strong attention to detail and ability to apply established criteria, workflows, and documentation standards consistently
  • Ability to manage competing priorities, follow through on assigned tasks, and meet deadlines in a fast-paced, metric-driven environment
  • Critical thinking, problem-solving, and sound judgment to identify incomplete information, workflow barriers, compliance concerns, or situations requiring escalation
  • Ability to accept feedback, adjust performance, and support continuous improvement in quality, productivity, service, and compliance outcomes
  • Physical Requirements and Work Environment:
    • Frequent speaking and listening using a headset; sitting for extended periods; use of hands and fingers across a keyboard and mouse; and extended periods working at a computer
    • Reliable high-speed home internet access, with the ability to use a hard-wired ethernet connection when required
    • Secure, private home workspace that supports protection of confidential information and compliance with company telecommuters, privacy, and security policies
    • Intermediate comfort using a computer, including keyboard and mouse navigation, opening applications, switching between multiple systems and screens, and learning new tools or workflows

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $18 - $32 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
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