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Express Manager Jobs in Reston, VA (NOW HIRING)

MSX International

Express Service Coach

Washington, DC · On-site

$65K - $78K/yr

Our unwavering commitment is to help our clients transform their businesses and effectively manage ... The Express Service Coach will be responsible for the professional delivery and installation of MSX ...

MSX International

Express Service Coach

Washington, DC

$65K - $78K/yr

Our unwavering commitment is to help our clients transform their businesses and effectively manage ... The Express Service Coach will be responsible for the professional delivery and installation of MSX ...

Stohlman Volkswagen

Volkswagen Express Technician

Vienna, VA · On-site

$14 - $19.25/hr

Earn as you learn while working with our factory-certified express lube programs. We offer a ... Excellent time management and problem-solving skills. * ASE Certification/Technical degree ...

Express

Sales Leader

Fairfax, VA · On-site

$15.25 - $19/hr

Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern ... Partner with Store Management to provide feedback on associate performance. * Assist in training ...

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Express Manager information

See Reston, VA salary details

$23.9K

$63.8K

$106.6K

How much do express manager jobs pay per year?

As of Jul 3, 2026, the average yearly pay for express manager in Reston, VA is $63,827.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,800.00 and $71,800.00 per year, depending on experience, location, and employer.

What are some common challenges faced by an Express Manager and how can they be addressed?

Express Managers often face the challenge of balancing fast-paced operations with maintaining high service quality. Managing tight delivery schedules, coordinating with multiple teams, and handling unexpected issues such as shipment delays or staff shortages require strong organizational and problem-solving skills. Effective communication, proactive planning, and leveraging technology for real-time tracking can help mitigate these challenges. Regular team meetings and continuous training also play a key role in ensuring smooth operations and high morale.

What is the difference between Express Manager vs Delivery Supervisor?

AspectExpress ManagerDelivery Supervisor
Required CredentialsHigh school diploma or equivalent; management experience often preferredHigh school diploma or equivalent; experience in delivery or logistics beneficial
Work EnvironmentOffice setting with coordination of delivery teams and operationsOn-site at delivery locations, overseeing delivery staff and routes
Employer & Industry UsageLogistics, courier, and delivery companiesCourier services, logistics firms, and retail delivery operations

The main difference between an Express Manager and a Delivery Supervisor lies in their scope of responsibilities. The Express Manager typically oversees overall operations, manages teams, and handles administrative tasks, often working in an office environment. In contrast, the Delivery Supervisor focuses more on supervising delivery staff and ensuring timely deliveries at specific locations. Both roles are essential in logistics and delivery industries but differ in their level of oversight and daily activities.

What are the key skills and qualifications needed to thrive as an Express Manager, and why are they important?

To thrive as an Express Manager, you need strong leadership abilities, operational management experience, and a background in logistics or supply chain, often supported by a relevant degree or equivalent work experience. Familiarity with warehouse management systems, logistics software, and inventory tracking tools is typically required. Outstanding problem-solving, communication, and organizational skills set top performers apart in this role. These competencies ensure efficient operations, high customer satisfaction, and effective team management in fast-paced express delivery environments.

What is an Express Manager?

An Express Manager is responsible for overseeing the operations of an express service or shipping division, typically within logistics, retail, or hospitality settings. Their primary duties include managing staff, ensuring efficient and timely delivery of services or goods, optimizing workflow, and maintaining high customer satisfaction. Express Managers often coordinate with various departments to streamline express processes and may also handle budgeting and performance analysis. Strong organizational and communication skills are essential for this role.
What cities near Reston, VA are hiring for Express Manager jobs? Cities near Reston, VA with the most Express Manager job openings:
Express Manager jobs near you
Express Maintenance Coach

Express Maintenance Coach

MSX International

Washington, DC

$75K - $90K/yr

Full-time

Posted yesterday

Job description

Company Description

MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement. With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.

Job Description

The Express Maintenance Coach ("Coach") will be responsible for the professional delivery and installation of MSX Express Maintenance prescribed solutions furnished by MSX.  The Coach will be responsible for developing and maintaining a direct relationship with specifically assigned dealers, and OEM field organizations where applicable, as well as assisting with Dealer Launch Meetings and Dealer Workshop Meetings.  

The Coach will be responsible for the following: 

  • Installation and Sustainment of the Basic and/or Advanced Express Maintenance program as outlined in the MSX Express Maintenance program documentation 

  • Dealership Express Consultations as outlined in the MSX Express Maintenance program documentation 

  • Dealer remote and in-dealer classroom training as outlined in the MSX Express Maintenance program curriculum documentation 

  • Dealership staff on the job training as outlined in the MSX Express Maintenance program documentation 

  • Dealership phone follow-up support 

  • Timely and comprehensive completion of dealer action plans  

  • Implement best practice processes within the Express Maintenance operation (customer appointment, customer reception/greeting, workshop scheduling, repair processes, productivity and efficiency, quality control, invoice preparation, customer vehicle delivery, follow up call after repair, etc...). 

  • Adequate OEM National and Regional personnel contact 

  • Monthly field detail reports submission 

  • Weekly timecards and expense reports submission 

Qualifications

The successful candidate will possess at least 7 - 10 years of Dealership or Aftermarket management experience.  OEM dealers contact experience is a plus, as well as excellent verbal and written communication skills.  This position requires proficiency with Microsoft Word, PowerPoint, Excel as well as navigating internet web-based applications. The successful candidate must also reflect an exceptional track record and attributes that includes: 

  • Ability to leverage relationships to identify and sell the business case for change 

  • Analyzing data from dealer financials and operational assessments to establish improvement action plans 

  • Implementation of Maintenance advisor selling systems and overall process improvement solutions at the aftermarket or retail level 

  • Ability to understand, establish and implement effective metrics to keep dealerships focused on growth and ROI 

  • Demonstrated proficiency with PC applications in a Windows environment 

  • Ability to train and utilize all aspects of Automotive Tire Sales and automotive Maintenance sales 

  • Ability to influence the sales personnel and technicians in the training processes and monitoring the results   

Additional Information

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, and other business and organizational needs. The disclosed range estimate may not have been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At MSXi, it is not typical for an individual to be hired at the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current annual range is $75k to $90k based on current experience. 

MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.

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